I purchased several items from Garo and his staff. Basic diamond huggies, blue topaz ring - and had…read moreseveral pieces made by Garo. My dads old cuff link and tie pin set turned into pendants and a ring for my sister and I. And them my dad's baguettes from his wedding ring - into a ring for myself with a design from help with Garo to ensure the baguettes wouldn't fall out. Each part of the decision making process I felt supported and also advised on the type of gold, what would work, why what I wanted would not work and letting me make the decision. In the end, I trusted Garo...and this ring designed to hold the memory of my dad turned out wonderful...and a lasting memory that I could wear every day. I then had my friends and my sister go to Garo - and they experienced the same - insightful, knowledgable, kind information when what you want may not be the best for you - but in the end - the diamonds won't fall out and the workmanship - amazing. It's good to feel you are in good hands with someone who has a passion for the art, the gems and you. These items were made and purchased about 4-5 years ago...and I've just come back to purchase an engagement ring. This time, instead of the help of Laura and Paul - Evan was the new consultant who helped me through the process. We met for the first time at the beginning of January to pick the stone - and then we decided on the setting with a lot of support and help from Evan. She is amazing, patient, with a lot of knowledge about the rings and stones and gold/platinum ideas. What a pleasure it was to work with her. We asked if it would be ready before Valentine's Day and I have it today. It is just gorgeous. The time, communication, and help from Evan made me feel confident that what I dreamed of would come to fruition, on time, and within our price. Everyone here has been a pleasure to work with. And I look forward to designing my wedding band. Take a moment and go into the store or make an appointment. Evan is just a gem of her own, I highly suggest you meet her and I know you'll experience the same as me.Happy designing and shopping!

HIGHLY recommend!! Stopped in to see if we could get my ring tightened as the diamond was a little…read moreloose. They let us know they'd contact us when it was ready and we left the store walking down the block. About 30 seconds later we hear our name called from the store and turned around-- they were already done with the repair!! Such incredible, quick, and friendly service. Garo is undeniably an expert! Thanks so much!

My (now fiancée) and I came in just starting the process of looking for an engagement ring and had…read morethe best experience one could possibly have. Giovanna was so knowledgeable and personable it was great. She showed us some options and within a week had a diamond that my fiancée had to have. The whole process so seamless and to easy. If I could give a 10 star review I would. I was a little overwhelmed with looking for an engagement ring but Giovanna made it so simple and enjoyable. I can't wait to see what we can come up with for our wedding rings. Her and her staff are incredible, she also beat every other jeweler's price dramatically.

All worked out and went well with Giovanna's professionalism and genuine advice and service.read more

Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 ©…read moreCalling in all SF Bay Area fine jewelry connoisseurs! Smythe & Cross moved couple blocks down the street from 350 Main to 231 Main into a beautiful, airy, new showroom! Classic high end jewelry, showcased in the beautiful space. Contemporary design, fantastic showcases, superior to the old school countertop style displays, by far. Folks you're gonna hear it from me: nowhere else will you find the most trustworthy, knowledgeable, and friendly staff! Most importantly, the exceptional jewelry selection you'll see only at Smythe & Cross! Tantalizing diamonds and precious gemstones in phenomenal settings found only at Smythe & Cross. The impeccable taste of the store owner, Khatchig, will guide you without fail. Professionalism at its best. Never overbearing and always a solid advice. Does everyone get a VIP treatment here, or is it just me? I'm laughing and I must admit, I feel here super comfortable, and something tells me that you will, too. I brought my business to Smythe & Cross for 11 years, thus far. Getting a fine gift of high end jewelry from Khatchig's store is a pleasure in itself. You will discover exquisite designs that mix optimism and exuberance to make you appreciate classics as well as fancy styles alike! If you know exactly what you're looking for, and Khatchig doesn't have it in stock, he'll find it for you. If you have a vague idea yet not very knowledgeable in the caveats of finding the right piece, talk to Darren or Pamela, make your wishes known, and let them show you what they can do. You'll be happy, I promise you. Diamonds and buttery 18K yellow gold, go hand in hand with sparkling fiery champagne! Let's pop a bottle and celebrate! *Shine bright like a diamond Find light in the beautiful sea I choose to be happy You and I, you and I We're like diamonds in the sky *Follow her down to a bridge by a fountain Where rocking horse people eat marshmallow pies Everyone smiles as you drift past the flowers That grow so incredibly high Lucy In The Sky With Diamonds! A girl with kaleidoscope eyes! [ update Review so count remains #716 posted with 8 pictures on Aug 2, 2022 ] Khatchig is the kindest man I know! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 Impeccable new showroom! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 A few selections @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22 Come on over! @Smythe & Cross Fine Jewelry Los Altos CA Tue 8/2/22

Excellent service and experience. I brought my Burberry watch to have the batteries serviced and…read morewhen my boyfriend went to pick it up their credit card machine was down and they just told him it was on the house.

Great selection of reasonable priced fashion jewelry. Found a beautiful gold love necklace with a…read morediamond for the O. Friendly service and pleasant atmosphere. I would definitely recommend checking them out.

Wifey needed her watch battery replace. We stopped in at Preziosi's , knocked on the door and we…read morewere buzzed in. The owner is super nice, replaced the battery in no time flat, and set the time for her. $15 charge. Preziosi sells quality jewelry ranging from approximately $1,000 to, high end exceeding $49,000 Sorry out of respect for the owner I chose not to take pictures of the inside.

I took my girlfriend to Geoffrey's on a recommendation from a friend. He told me to talk to Sonny…read more When we walked in we were actually greeted by her. I told her my friend Craig told me to come in and see her. Sonny was AMAZING. She knew exactly what to show us and gave us so many great options to chose from. They have a lot of great jewelry there. We got a great deal on exactly what my girlfriend was looking for. If your looking for great jerery at a good price and great customer service go see Sonny.

Ive been working with Sonny for years! She's basically my personal jewelry consultant at this…read morepoint! Not only is she an expert in her field, but makes the buying experience fun and relatable. I'd never work with another jeweler. Shes the real deal!

Sherry and Nicole were so sweet and helpful! My boyfriend and I came in looking for a wedding gift…read more They helped us find the perfect bracelet and helped me customize it. They were very transparent with all my questions. I'll definitely come back next time I'm looking for a statement piece! 10/10!

Nice to see Gleim on main St Los Altos! the jeweler is a San Francisco mainstay from decades ago…read more There's also one at the Stanford mall (I think it's still there). I just had some family heirlooms re-appraised for insurance purposes. Gleim has a stellar reputation. Very trustworthy. I have been wary of leaving valuables being appraised off site because in my mother's case, a family diamond was "swapped out" for a much lesser quality diamond less than half the value of the original. Nicole and the staff on Main St is great to work with, knowledgeable, professional and friendly. The inventory is beautifully curated. I also learned that the owner Bhuvan takes sterling silver and gold either for appraisal or cash as melt down by weight. Next time you need a piece repaired, cleaned or a special gift (they also have beautiful estate pieces) stop by Gleim!

Everything went well while shopping for my birthday gift. Aimee at Jared's treated my husband and I…read morelike family and I left with beautiful earrings and a ring Everyone there is very attentive and their selection of jewelry is amazing.

I used to be excited to have my engagement ring (purchased 2004) & band cleaned at Jared's. The…read morepeople were professional and seemed glad I was there and I could happily wait with my children in the play area. But recently two men who were working when I visited to drop off and pick up my ring were surprisingly sloppy: in manner and in wrinkled, ill-fitting clothes. Employees of luxury jewelry stores should represent the quality of products & service in their appearance (so agreed my husband when I wondered if I was being snobby). We might consider another place to have it cleaned in future (I found online that the company and their parent company, Sterling, have had lawsuits and complaints about harassment over the decades and not compensating employees as stated). Switching however would mean if the setting, which has never had damage, does sustain damage or looses a stone, we'd lose the warranty protection. In the past the care was always consistent in getting the diamonds and interior of the setting clean but I'm now being given different information regarding whether or not I should have it cleaned in 10 minutes or leave it overnight(s). This location at least is now called Jared's [by/with?] James Allen (another Sterling brand).

I had an exceptional experience with Vardy's Jewelers. They created a custom ring for my fiancé as…read morea Christmas gift, and it turned out even better than I imagined. The craftsmanship is outstanding -- the design, quality, and attention to detail are truly stunning. Beyond the beautiful final piece, Misha's customer service was just as impressive. From start to finish, he was thoughtful, responsive, and genuinely invested in bringing my idea to life. The entire process felt collaborative and stress-free, and I always felt confident I was in expert hands. My fiancé absolutely loved the ring, and it made the gift incredibly personal and meaningful. If you're looking for a jeweler who delivers both exceptional craftsmanship and top-tier customer service, I can't recommend Vardy's Jewelers highly enough.

We visited several small, family-owned jewelers while designing our dream engagement ring, and…read morealthough we ultimately chose to work with another jeweler, we wanted to share our experience here as well. We appreciated the help we received from Elena and Darya who were kind and pleasant to work with. However, our interaction with Fanya was off putting and left us feeling uncomfortable. During our visit, she spoke very confidently about the history of mining diamonds in a way that did not align with well-documented historical information we are privy to. The conversation felt dismissive of a serious subject and it made it difficult for us to feel confident moving forward with such an important purchase. When choosing a jeweler for something as meaningful as an engagement ring, trust and transparency matter a lot. While we respect that others may have different experiences, this interaction ultimately led us to continue our search elsewhere. Especially after noticing many of their negative reviews revolved around the owners daughter, this was concerning to us. We wish the business the best, but wanted to share our honest experience for others who are doing the same research we were.

I rediscovered this jewelry store when I was looking for a place to have charms put on a bracelet…read more The two owners (husband and wife) are extremely nice and provide outstanding customer service. I will for sure come here again if I ever need jewelry repairs done. They have a stunning collection of jewelry for sale. I admit, one of their diamond necklaces caught my eye...what can I say, diamonds are a girls best friend! I recommend this shop if you want your jewelry shopping experience to be fun. They don't pressure you and are fun to work with.

I walked in to take off a link from my watch's band. Expecting the price to be reasonable, I gave…read morethe watch to the guy right away. I was shocked to know they charge $45 to take off 2 links from the wrist. Since I had already given my watch, I ended up paying. Even high end stores don't do that. That's extortion. Never going back to this place. I have never paid more than $20-30 for a band sizing or a battery replacement. I wonder how have they been in business for so long and kept clients.