I can't recommend Giovanna's Fine Jewelry highly enough! My husband and I purchased both our engagement ring and wedding bands here, and we were thoroughly impressed with both the store and the staff. They have an outstanding selection of high-quality jewelry in a wide range of styles, with options to suit a variety of tastes and budgets. What really stood out to us, though, was the exceptional customer service. The staff were incredibly patient with two very indecisive customers, knowledgeable about their products, and most importantly never pushy. They always made us feel comfortable taking our time and finding exactly what we wanted. They were also wonderfully generous and accommodating. They lent me a gorgeous pair of pearl earrings to wear on my wedding day, which was such a thoughtful gesture. They always greet us warmly when we stop in and have been incredibly flexible and helpful every time we've visited. They even resized my engagement ring multiple times until we got the fit just right, and have cleaned my jewelry more times than I can count because I'm terrible at keeping my rings clean! We've had such a wonderful experience with Giovanna's, and I wouldn't hesitate to recommend them to anyone looking for beautiful jewelry and genuinely outstanding service. read more

A boutique, fine jewelry store that sits directly on Castro Street in downtown Mountain View provides excellent service that is not only professional but knowledgeable and experienced as well. The atmosphere is extremely welcoming and the staff are incredibly friendly. Giovanna knows jewelry and she has an eye for detail. She takes the time to listen to her customers and is always willing to help them create the perfect piece for that special occasion. Plus, she always gives back to her community. Every December, Giovanna partners up with the Mountain View Police Department and holds a Toys For Tots event at her store. She's absolutely wonderful with a heart of gold. read more

I walked into this jewelry store with genuine excitement, thinking I might find something special. The store itself looks quite nice and well arranged, but my experience with the staff left me feeling uneasy. Whenever I asked about authenticity or certification, the answers felt unclear and rushed. I started feeling a bit uncomfortable as the conversation went on, like I wasn't being given the full picture. I left without buying anything because I just didn't feel confident. read more

My (now fiancée) and I came in just starting the process of looking for an engagement ring and had the best experience one could possibly have. Giovanna was so knowledgeable and personable it was great. She showed us some options and within a week had a diamond that my fiancée had to have. The whole process so seamless and to easy. If I could give a 10 star review I would. I was a little overwhelmed with looking for an engagement ring but Giovanna made it so simple and enjoyable. I can't wait to see what we can come up with for our wedding rings. Her and her staff are incredible, she also beat every other jeweler's price dramatically. read more

Giovanna's Fine Jewelry - Jewelry Near Me - Mountain View, California

All worked out and went well with Giovanna's professionalism and genuine advice and service.

My husband got my engagement and wedding ring from Giovanna, and I honestly couldn't be happier -- it's absolutely beautiful and exactly what I dreamed of. Giovanna was so kind, patient, and easy to work with throughout the process. She really took the time to help my husband find the perfect diamond and made the whole experience feel special and stress-free. You can tell she truly cares about her clients and loves what she does. I highly recommend her if you're looking for someone knowledgeable, trustworthy, and genuinely wonderful to work with! read more

I found myself needing to get a few rings resized and an heirloom pearl necklace restrung and I am so grateful that I walked into Giovanna's on a rainy day. Nathan took his time making sure that each ring was the perfect size (no small feat, considering two are stacked on top of each other) and I left feeling expertly cared for. So far, turnaround time has been quick, the pricing fair, and communication has been excellent -- I genuinely cannot recommend Giovanna's enough and the rings fit like a dream! read more

Giovanna's Fine Jewelry - Jewelry Near Me - Mountain View, California

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Love Giovanna's! She's helped me replace a lost stone on a vintage rind, resize a ring, and appraise a ring and pair of earrings. Friendly, professional and knowledgeable. Thank you, Giovanna! I'm sure I'll be back soon. read more

So thrilled with working with Giovanna in getting an engagement ring! My partner really just told me what cut she wanted but nothing about the setting/band, etc. Giovanna walked me through all options and educated me on what to look for in a Diamond. Was able to put a simple but very beautiful ring together and she made the process painless and hassle free. My NOW fiancé absolutely loves her ring. I'll also add how helpful her assistant Bella was in all communication as well. Thanks ladies! read more

Giovanna's Fine Jewelry - Jewelry Near Me - Mountain View, California

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Summary: shady under-the-table payment, they did not do an appraisal I paid for, and (worst, IMO) didn't even apologize for not doing the appraisal I went to Giovanna's for my fiance's engagement ring. I had inherited a family diamond, and paid for an engagement setting, the labor of transferring the diamond into the setting, and an appraisal of the diamond. The finished ring came out fine (to my untrained eye, at least), but there were other problems: 1. When I tried paying via credit card, I was told that their credit card reader was broken, and told to instead send a payment to the owner's personal Venmo account. The Venmo amount did not include sales tax (which had been included in the original total I was going to pay via credit card), and I was instructed to "add a random emoji to the description so it doesn't get flagged". I guess it's nice to not pay sales tax (ethics aside), but this made the place start to seem pretty sketchy. 2. When I picked up the ring, there was no mention of the appraisal that I'd paid for. When I asked about the appraisal, Giovanna told me she would do the appraisal after the proposal (which was in a few days). When I asked her why the appraisal hadn't already been done before the diamond was placed in the ring (which is what I asked for, and would have obviously made more sense), she told me that "one of her girls had looked at the diamond" (whatever that means), but that it didn't constitute an official appraisal she "needs to take a picture of the diamond". She said this very casually and without apology, as if not doing appraisals that customers pay for is no big deal. There were a few other suspect things in this conversation: - She said that, when we brought the ring back for the appraisal, she would also need to check on the ring sizing (even though we had already done a ring sizing at Giovanna's) and perform a diamond cleaning (why didn't you clean the diamond before it was in the ring, or if that costs extra, have told me then to consider paying for a cleaning?) - She suggested, multiple times, that I not come back with the ring for the appraisal(+sizing+cleaning), but rather just my fiance come back with the ring. I suspect she suggested this because she believed that my fiance by herself would be a more pliable customer than the two of us together (she mentioned showing my fiance wedding bands); in any case, it came across as manipulative. Definitely would not recommend. (Attaching a photo of my invoice to demonstrate I'm a real customer, and a screenshot of the Venmo payment to demonstrate I'm not making it up.) read more

Giovanna's Fine Jewelry - Jewelry Near Me - Mountain View, California

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My husband first went to Giovanna's over ten years ago to purchase my custom engagement ring. A few years later, we returned for the wedding band. Most recently, we went back a third time for an upgrade to the engagement diamond and resizing of both rings. Each time, Giovanna was incredibly helpful, informative, and patient as we decided on the best option for us. I highly recommend her for all your jewelry needs. read more

Thanks for being the #1 jeweller in Mountain View. Diligent and quick with special orders and custom designs!

Giovanna and team has been my local jeweler since '09. I've always referred friends and family to her and she continually receives praise for her customer care, creative mind, and loving personality. Our most recent custom family piece has left my wife with a permanent dropped jaw. I recommend Giovanna if you are looking for great service, competitive prices, and jeweler you can trust. read more

Great to work with. Decided to custom order a band for our 15 year vow renewal after losing my original wedding band of 12 years a couple years ago. Worked with Bela who patiently walked me through options as I deliberated. Good email communication. Sent my a diagram of a couple iterations until I was happy with what we settled on. Turn around time from their custom jeweler was excellent. Ring arrived in beautiful condition. Might increase the size slightly which they will do for free, plus free cleanings for life. Would definitely recommend. read more

Giovanna's Fine Jewelry - 14kt gold, 7.5mm wide, step edges of yellow (1.5 mm each), and 4.5mm in the middle of white. Flat outside, light comfort fit inside. - Jewelry Near Me - Mountain View, California

Giovanna is amazing!! She goes above and beyond in every engagement we have with her. A while back she helped with a rush job on a custom designed ring for the holidays for my wife and it came out perfectly. She is always the first stop for all our jewelry needs. read more

After trying several different stores both large and small companies I stumbled upon Giovanna's and am really glad I did. Giovanna took the time to teach me about what I was buying and presented an assortment of options for what I was looking for. It was an extremely easy process and I could tell she was very passionate and knowledgeable about her craft. My wife even went and got my ring from her which she was able to create from a simple picture we saw online. We never felt forced to make a quick decision and she took care of the both of us through the whole process for both rings. Needless to say I would highly recommend her shop for any type of jewelry you're looking for. read more

What an amazing local jeweler. We came in to have a bump added to the inside of my husband's wedding ring because it's now fitting a little loose. We did want the option of being able to go back to original size if it's needed in the future. Giovanna told us it can be done. However she advised the simpler solution is that he try wearing it on his right hand instead (after all, that's what Europeans do). Duh! Why didn't we think of that? As Americans we are so used to wedding rings being on the left hand, but where it is worn doesn't matter as much as what it symbolizes. The right hand fit much better and now we don't have to resize it. She could've taken our money and perform requested service. Instead she was honest and practical. We are totally impressed. And I did check out the jewelry they had - gorgeous!! read more

Giovanna was recommended to us several years ago-- we had purchased my husband's wedding as well as a beautiful aquamarine ring recently. She is professional, personable, clearly loves what she does, and has beautiful and very fairly priced offerings ! We recommend her highly, and will certainly continue to work with her for years to come ! read more

Giovanna and her team have an excellent reputation of high quality, considerate, and speedy fulfillment. The care you receive at Giovanna's is top notch -- she has been in the jewelry business for a long time and has many valuable experts she can consult if necessary. I bought an engagement ring and it turned out perfectly. I took time to evaluate many jewelers, and I am very happy I went with Giovanna's! read more

We've known Giovanna for 25 years, My husband bought my engagement ring With Giovanna and this month my husband upgraded my diamond. I still love my ring And I will not change it for anything else. My ring turned out looking more beautiful than ever! Pictures can't really show how beautiful really is. read more

Giovanna's Fine Jewelry - Engagement and wedding band ring. - Jewelry Near Me - Mountain View, California

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It's true what they say! Giovanna is the BEST in the business! If you life in the SF Bay Area she is worth the travel to buy your quality jewelry! Her expertise far surpasses the common jeweler! My husband bought my engagement ring there in 2007. She helped him choose the perfect diamond and setting and had ready for him to propose by next day! For day of my wedding she loaned me a few extra beautiful pieces to we We have been going back ever since and she knows my style and and knows exactly what to show 'him' when I want new jewelry! Her and her mascot Rocco are my forever jeweler! read more

Giovanna is simply the best jeweler we've ever had for our custom-design needs. She's been a part of our lives since my husband Tony and I got engaged. She crafted personalized wedding rings for us, and she made me a set of custom kunzite gemstone earrings and a kunzite, pink sapphires & diamond pendant. I felt so special and beautiful on our wedding day. We go back to her at every major milestone anniversary for special, creative, pieces like the diamond anniversary rings & the triple-wrought diamond bracelet (pictured). Thank you Giovanna for all that you do!! Jackie read more

Giovanna's Fine Jewelry - Diamond engagement + wedding ring (etched w/wedding date & husband's Chinese zodiac), 2 diamond bands & triple diamond bracelet. - Jewelry Near Me - Mountain View, California

I was introduced to Gia through my girlfriend at the time. She helped fix a priceless dog tag that belonged to a deceased relative, even though repairs of that nature are not typical. That won me over, and we continued on to buy wedding rings from Giavanna. Not only did she give us an unbeatable price, but allowed us to FULLY CUSTOMIZE our rings, and we now have matching styles/colors that we both absolutely love. I would post our rings, but we don't like copycats :) The 5-star reviews are authentic here. Good luck everyone! read more

Needed to get my engagement ring repaired/redone after another jeweler messed it up. My experience with Giovanna's was amazing. I felt very welcomed and the process was smooth. I was originally quoted twice the amount for my repair at another jeweler and they told me what I wanted was going to be difficult. I'm so happy with how my ring turned out! For the quality and price, it was so worth it! read more

Giovanna's Fine Jewelry - Side profile of ring - Jewelry Near Me - Mountain View, California

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Giovanna is absolutely the best. My husband and I found her when I lost my engagement ring. We had a lovely sapphire stone from my grandmother. Giovanna talked with us about resetting that stone instead of buying a new stone. We were able to take a family heirloom and transform it into my 20-year anniversary engagement ring. It is absolutely gorgeous and I love wearing it every day. We have also been thinking about transforming other family jewelry into pieces that my two girls and I will enjoy. I can't wait to see what we'll create next. Giovanna and her staff are so easy to work with, no pressure, and tons of helpful ideas. I feel now that I have a friend who I can visit when I need my rings cleaned and when needed someone to discuss jewelry creations with me. Prices are also very reasonable. Thanks, Giovanna! read more

Giovanna's Fine Jewelry - Jewelry Near Me - Mountain View, California

I got my engagement ring and wedding band from Giovanna's and couldn't have had a better experience! The store is full of unique pieces, the store has such a cozy and welcoming feel, and the staff are all so friendly. They did everything they could to make sure I found exactly what I was looking for, even letting me borrow jewelry to wear at my wedding! I'll absolutely be coming back here for any jewelry I may need in the future. read more

Giovanna's Fine Jewelry - Jewelry Near Me - Mountain View, California

I highly recommend this business !! I had a ring dear to my heart repaired and they were great and quick through the whole process. They also worked with me on the price and were very open and understanding. They are so nice and really care about their customers. In addition, the process for my repair was quick (1 week). I could not have had a smoother experience. I will definitely come back if I have additional needs for anything! Thank you Giovanna's fine jewerly! read more

Giovanna and her assistant Bela were fantastic to work with. I had an idea in mind for a custom design for an engagement ring and was searching for somewhere I could turn my design into a reality. Giovanna totally exceeded my expectations of what I though was possible. She walked me through material choice, stone choice, sizing, and all the small (but important) details in between. We worked on sketches, followed by a digital 3D model and a 3D print of the final design. Giovanna also provided a plentiful selection of sapphires in the colour I wanted for me to pick from, so I could choose exactly what I wanted. I had never purchased or designed jewelry before and it was a great experience. I will certainly be returning for gifts for future occasions. read more

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Absolute best experience in shopping for my engagement ring. I was recommended Giovanna's by my fiancée's cousin. She took the time to educate me on what to look for in each diamond and was flexible to accommodate my budget. I looked through her selection and ultimately chose a custom piece. Everything was completed in a timely manner and was very quick to communicate about dates and pricing. My fiancée and I are very happy with our purchase, and will remember this forever. read more

Giovanna's Fine Jewelry - Custom engagement ring - Jewelry Near Me - Mountain View, California

What can I say? Giovanna has been the best to us from the minute we met her. Before the pandemic I proposed to my wife. We used rings that had been in the family from before I was born. She resized, and redesigned both the engagement and wedding rings we used. We took her other gold pieces from my family and she melted them down and had a magnificent wedding ring made for me. Then the world stopped! Giovanna stepped up and let us become the first couple to be wed in her magnificent courtyard, with family watching on zoom. When I needed a beautiful piece for my wife's 40th? There's only one place to go! Giovanna is amazing, her staff rocks. The pieces are unique and amazing. If you want something you won't find at a mall store, something unique, something incredible there's only one place to go! Giovanna's Fine Jewelry will make your birthday/engagement/wedding/gift super special! Tell her Jim and Kat sent ya! Thank you for everything Giovanna! read more

A quality location to get jewelry cleaned! I had a piece of jewelry that is important to our family and was very nervous but Giovanna's has the best reputation around. Needless to say they did not disappoint and I could not be happier, thanks! read more

I've had a few custom pieces made and always find Giovanna's expertise and recommendations spot on. We've reset rings into new (& more modern) settings, taken apart old pieces and created new earrings & rings and more. Giovanna is pleasant, professional, creative and can quickly & accurate access what I'm trying to do with the new creations. I've recommended her to everyone I know. I've also had jewelry cleaned and repaired. Go see her! read more

Giovanna is awesome! We wanted to design a custom pendent with diamonds and gold for our son's fiancee. Giovanna took personal interest and spent hours and designed a beautiful unique pendant. We hope to do more business with her in the years to come. We like the fact that she likes to keep all her clients as relationships to cherish! read more

Really pleased with the engagement ring and wedding band set we purchased from Giovanna. The service is excellent and the quality is very good. We asked her to set a Montana sapphire we purchased from another company. The stone did become loose about a week after it was set, but it was immediately repaired at no charge. It turns out that the stone was ever so slightly asymmetrically cut, leading to the loosening in the setting. No problems since the repair. I appreciated how she explained the risks involved in the original setting plan and helped me find a similar but much more secure setting. I don't know how she does it, but her prices are absolutely unbeatable. Would definitely recommend . Thank you!! read more

Giovanna's Fine Jewelry - Sapphire engagement ring and infinity diamond wedding band - Jewelry Near Me - Mountain View, California

My fiancé and I were interested in designing our own engagement ring but we were worried about it being in our budget. More than that we weren't event sure where to start with the designing process. After our first visit with Giovanna it was clear that she would be a great person to work with. She helped us through every step of the design process and gave us helpful suggestions while also giving us space to put our own taste into the ring. We're so pleased with how the ring turned out, and we're excited to work with her on our wedding bands as well! read more

Giovanna's Fine Jewelry - Engagement Ring - Jewelry Near Me - Mountain View, California

I went to Giovanna with a tight deadline and very specific requirements of what my wife and I wanted for my wife's custom wedding band, and Giovanna delivered! She helped us determine the diamond size, figured out how to replicate the look we wanted, and delivered a beautiful custom wedding band on time and which looked exactly like what we wanted! She also helped me pick out my wedding band. Beyond that, her prices were very reasonable and the customer service was wonderful. If you're looking for an experienced jeweler to make you a custom wedding ring, I highly recommend going to Giovanna! read more

Giovanna's Fine Jewelry - Custom wedding ring on left. Benchmark wedding band on right. - Jewelry Near Me - Mountain View, California

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My wife and I bought all of our wedding-related jewelry from Giovanna, and could not have been more thrilled with the results, and the process! Giovanna was indispensable through the whole marriage process, with everything that goes along with it. First, when I was thinking of proposing, she helped train my eye and teach me about diamonds. She helped me define what I wanted, and then searched for a diamond that was perfect. Once she found one, she bore with my very picky nature to order a band and have it installed. Due to traditions, I needed a nice necklace to seal the engagement. Giovanna helped us design a piece based on a mold of some of my mother's jewelry. When it came time to pick wedding bands, she helped us go through that process as well. I am EXTREMELY picky, so she had a ring custom-made to be just what I wanted! She's helped us with so many other little things along the way - and her prices are fair. No matter what the budget or occasion, I can 100% whole-heartedly recommend Giovanna, not just based on the results, but because it was a fun journey getting there. read more

Giovanna's Fine Jewelry - Giovanna helped select the diamond and setting for the engagement ring, modified her wedding band, and helped design mine. - Jewelry Near Me - Mountain View, California

Giovanna and her team were great to work with! They helped with my engagement ring and my/my husband's wedding bands. Giovanna took the time to explain things and find different options for us to consider. We love what we decided on, and Giovanna also helped us rush the wedding bands, since we finalized the design only a couple weeks before the wedding. read more

Giovanna is awesome! She's creative and prices fairly. If you have old jewelry, collecting dust in your jewelry box, have Giovanna create something fabulous for you! You will not be disappointed. I had a few pieces leftover from sizing down jewelry and Giovanna used my leftover diamonds and made a beautiful pendent. read more

Great personalized service! Giovanna's went above and beyond to help me get the perfect engagement ring.