On October 9th, 2019, I went to the emergency room with chest pains. Two days later, I had five…read morebypasses. Everyday, there was a man who came into my room and told me good morning and asked how I was doing. I didn't know who he was or who he was affiliated with. To this day, I still don't know his name. Now I have a bill for over $800 from SETMA. This guy contributed absolutely zero to my treatment in the hospital. What a bunch of scheisters.

I am a previous patient to a SETMA doctor who they just added....having problems getting in touch…read morewith him and I have called 4 times and they transfer me to a phone th at NOTHING answers! No answering machine, no person...NOTHING! They dont seem to care when you call back either...I will be seeking a NEW doctor.....

Dr. O. Oviawe, MD has the best bed side manor very patient and does not rush you. He makes you feel…read morecomfortable to talk to him about your true problems and not be judged like other doctors. He is very thorough. His nursing staff are awesome as well. I also love the patient portal app. to communicate with staff for medication refills or just a question, they get back to you the same day sometimes within minutes. Best experience I have ever had with a doctor and the staff. Ohh and no wait time either when you go for appointments you get in and out fast.

From the owner: We are inspired by our mission, vision and core values to deliver compassionate, high quality…read morehealth care, improving the health of the communities we serve: Alexandria, Louisiana, Lake Charles, Louisiana, Shreveport-Bossier, Louisiana, San Antonio, Texas, New Braunfels, Texas, Beaumont, Texas, Port Arthur, Texas, Corpus Christi, Texas, Beeville, Texas, Tyler, Texas, Texarkana, Texas, Texarkana, Arkansas, Hope, Arkansas, Longview, Texas, Marshall, Texas

Might as well go to the hospital or pay out of pocket at a different urgent care - there are much…read morebetter ones within a few miles. The wait is astronomical. Was told to book an APPOINTMENT online when I called two hours prior to coming because I didn't want to wait 2 hours with a newborn. So I booked an APPOINTMENT (which it clearly states on their website) for 6pm. Got there just to be told it's not actually an appointment and I'd have to wait behind the 7 others that got there 30 minutes ago - and the wait was still going to be around 2 hours with 1 provider there. What a wreck. Save yourself the time and go elsewhere.

Nurse Natasha in Beaumont on Dowlen is very rude. She kept telling me to hurry up even though the…read moreplace was empty. Hurry on the scale, hurry to the room, hurry on the tall chair, and hurry to bend over. I have severe neuropathy and dont hurry to avoid falling. Natasha needs a different job.​

mother in law was a patient there. not one time when she used the help button did someone respond…read more I even went to the nurse station. they are not friendly and very disconnected from the patient needs. somehow the call button was left open and she couldn't keep requesting help. thank goodness I was there to help her to the bathroom. nurse only showed up to help her back in bed. this was several times not just once. there was only one friendly nurse in the whole group. I will not go there for my care.

I found that nearly all the staff involved with my grandmother's surgery communicated with us…read moredisrespectfully and had very little bedside manner or regard for human emotion. The aide on the bariatric floor never responded to my grandmother's call button, even after 30 minutes, until one of us walked down to the nurses station ourselves to find that she was coloring pictures. When the charge nurse, Judy, was asked about this, she responded in a rude manner and provided no help. My grandmother was in extreme discomfort and could not get to the bathroom by herself. Once the aide came to our room, she said absolutely nothing to any of us and waited for us to pick up my grandmother and her IV stand by ourselves then left the room without any help being provided. If it wasn't for our nurse and our own ability to stay around the clock to provide my elderly grandma assistance, she would not have received even close to adequate care. I am very disappointed with the staff's behavior and would not recommend that anyone allow their families to receive care from these people.

From the entrance of the Emergency Room, including all the nursing and care staff in the ER, I have…read morenothing but admiration and thanks--their attention to my problem, as well as their empathy and professionalism. We have used the Victory Medical Center for years, and this high level of care has never faltered. P.S. Thanks also to Dr. Maynard, who kept us informed all through the visit. Raye Castro, Beaumont

This facility is great...everything is quick and they actually listen to their patients. We have…read morebeen in a few times and they have always been very nice and helpful. They are all about taking care of their patients and 1-on-1 care. They have brought my hubby sprites for nausea, checked him for flu, strep, etc. They treat symptoms and illnesses! Victory makes sure the patient is taken care of before they leave! Facility is clean!

They need to fully understand PTSD and anxiety. What pushes people over the edge. When patients…read morehave had trauma in their life. Call back when they say without acting pompous or arrogant. Drug test everyone receiving pain meds. Treat our veterans with utmost respect. Ignorant receptionists putting people on hold for 20 minutes is ridiculous. Failing to call back for 4-5 days. Unacceptable and shameful attitudes. What inexcusable behavior by Doctors, nurses and their HR. All need better education and understanding. They lack training. State needs to shut them down and revoke licenses to practice.

From the owner: Riceland Healthcare is an integrated network providing high-quality, affordable patient care across…read moreSouth East Texas. Our services include physicians, hospitals, hospice, home health, and more, with a focus on delivering exceptional care and achieving the best possible outcomes. We are recognized as a premier healthcare system, known for our dedication to patient experiences and positive health results. Quality is at the core of everything we do. We ensure the best clinical outcomes, excellent customer service, and reasonable pricing, making high-quality care accessible and affordable. Our network is led by skilled, attentive physicians who are deeply invested in the communities they serve and dedicated to offering compassionate care. Each of our facilities and physician practices is supported by expert management teams and industry-leading technology. This allows us to deliver efficient, cost-effective care while ensuring all patients receive appropriate treatment in a convenient and comfortable setting. By combining exceptional care with cutting-edge resources, we are committed to providing a healthcare experience that meets the highest standards. Riceland Healthcare is proud to be a trusted partner in improving the health and well-being of our patients.

Had a broken arm and leg at 1am. The women (Paramedics) from Acadian ambulance were amazing, tough…read moreand totally competent. The ER treated me quickly and efficiently. The following 10-night stay was a nightmare of being ignored, they never called a priest to anoint me despite 7 requests, my requests for a bed bath were refused, and every day they told me they were short-staffed. Horrible.

Thank goodness I'm not the patient in this situation. Jean Dymott was the emergency room doctor to…read moresee my aunt and she was the rudest, ugliest person I met here . She seems to be an undercover racist. She was very curt and dismissive. I would NEVER have her care for me. We need our issues taken seriously!! She was more concerned with the way I pronounced her name than anything. Everyone else was polite, curious and concerned.

Real bad experience not worth going I had a miscarriage and needed to be attended and they were…read morechecking my Medicaid seems they couldn't find it and they told me to come back tomorrow! Worst experience ever definitely not recommend !

The surgical team as well as my doctor, Pete O'Donnell performed lapaplasky surgery on Friday…read moreSeptember 20th. The doctor and the team did a great job and my recovery is going well. I put on the "CAM" boot when I got home so I could get from my bedroom to to the bathroom and kitchen without falling. Little did I know that the Anastasia didn't ware off until after 8pm that night. When it did I was in extreme pain every with the pain meds. I removed the book only to discover that my bandages were soaked in blood. I went back to the emergency room at about 10pm that same day. The ER staff was great. They examined the wound and rewrapped it. No trouble, other than the normal pain since then. Thanks to the "Medical Center Of Southeast Texas for helping me.

Amazing effort and efficiency. Respectful. Staff awesome. Everyone friendly and politeread more

The front staff is very nice . I was taken back quickly. The nurse was attentive to my issues and…read morenurse practitioner seemed like she actually cared.

I recently had my first visit with Texas Oncology and it was a delight. The staff immediately made…read moreme feel very comfortable and it felt as if she had been my doctor for years. I am very happy to have found a primary care physician that I feel I can trust and connect with.