I was having problems with my pool getting cloudy. They steered me in the right direction and did…read morenot try to sell me things I didn't need. I really love their early April sale for those on their mailing list.

We bought our pool from here 6 years ago. I only go here to get my water tested because they don't…read moresell me a ton of unnecessary chemicals. I drove 20 min to get pool water tested even though I have a ton of pool stores in Boardman.

Worst customer service ever, we spent hundreds of dollars on chemicals for our hot tub. So every…read moreyear we drain and refill the tub. My wife brought a water sample to palmer's so they could test it once again to determine what combination of chemicals we needed to add. My wife stated to the owner that we still had enough of the chemicals from last year that we bought from palmer's. The owner implied to my wife that unless my wife was buying more chemicals that we already had, she would not furnish the water test results. Excuse my French but that is piss poor customer relations. Needless to say we will never buy, use or recommend Palmer Pools to anyone.

From the owner: Palmer Pool Sales is a family owned and operated business since 1969. Palmer Pool Sales was…read moreinducted into the Aqua 100 Hall of Fame in 2004. The Hall of Fame recognizes pool companies for their excellence on customer service, product knowledge, workmanship, advertising, and store design. We can perform a complete water analysis on swimming pool or spa water using our AccuScan computerized test station and wet lab. Owning a pool is easy with the help of our knowledgeable staff. They will help get you on a BioGuard Pool Care Program that is best suited for you. We install Inground Vinyl Liner and Above Ground Pools. We have one crew and do all our own work from site preparation to concrete deck work when finished. We hire no subcontractors.

Been since spring of 2018 and after spending OVER $1000.00 my hot tub still does not work. I made…read morethe mistake of calling them in the first place.

Ordered and paid for hot tub cover over 7 weeks ago still waiting . Have been lied to repeatedly…read moreabout delivery and installation. Worst customer service I've ever seen. No one calls back and they make you pay in full when you order. By next week will be at magistrate.

Anthony was great to work with. Answered all our questions and took the time going over things with…read moreus.

The staff are super friendly and ready to help you with whatever you need. I've been coming to…read moreValley Pool & Spa for over a year now.