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    Caribbean Pools and Hot Tubs

    3.0 (6 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Caribbean Pools and Hot Tubs

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

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    Austintown, Pools & Spas

    Austintown, Pools & Spas

    1.2
    (6 reviews)

    Bob the Owner came to the house last fall (2016) and met us, and we liked what we heard. He…read morepromised our pool would go in early in May. In February we went to the store in Austintown, met Bob and his son and finalized the deal on an $8200.00 pool and heater. As promised, the guys came to dig and the pool went in without a hitch by May 20th. The crews were professional and personable. As soon as the pool was finished we noticed water collecting around the heater and the pool level dropping an inch every two days. Worried about a leak, I texted Bob several times with no answer. Finally, he texted someone would come out the next day (2 weeks ago) Nobody has showed. I texted a couple more times because Bob never answers his phone....no replies. I called and left a message asking him to call...NO RESPONSE !! He was responsive right up until we paid him the last $6,200.00. Now he is nowhere to be found. Piss poor follow up! I think I found my leak (a loose fitting behind the heater) so don't need him now. He is contracted to come close our pool this fall but he is not welcome here...I no longer trust him.

    Well I got the new pool liner installed tonight. Before taking the old one out I looked for the…read morehole and it was a split right on the seam. I used this company to install the original pool and liner but they couldn't be bothered with it when I had an issue. Told me I am an irresponsible pool owner and that's the only reason it had a hole. The pool was installed in July of 2023. Speaking from experience never go to Austintown Pools & Spa. They're rude, and don't back their customers

    Burnett Pools Spas & Hot Tubs

    Burnett Pools Spas & Hot Tubs

    2.3
    (10 reviews)
    $$

    Well I am totally pleased with the Canfield store and all of its fine staff. I have dealt with…read moreseveral pool companies and believe me, Burnett has them all beat. The manager, SISSY, has bent over backwards to please my wife and myself---successfully. The staff goes out of their way to be helpful and pleasant. All of my questions and concerns were addressed to my satisfaction. The neighbors and friends I recommended Burnett to were happy and satisfied. When I go in the store I really feel that everyone is out to please me. I am very satisfied and happy with eveything. When I dealt with the SERVICE dept I was just as pleased. I had special circumstances and they were dealt with quickly. Count me as a loyal returning customer. They EARNED my business.

    I bought a heater from them 9 months ago. After installation it started making noises. Called…read moreservice and was someone would come out and look at it. No one ever showed up. Find out on my own what the problem was. Then it had water coming out of the side of the heater. Called and text service. It's been 2 weeks and no response from them. So I looked at it on my own and found a broken drain plug. Found out that Paypak has been having problems with the drain plug breaking and is covered under warranty. I went to Barnett's and told them what I found and needed the drain plug replaced. They told me it was my fault it broke and that Raypak was not having any problems with the plug. It cost me $27.50 for a new plug that should have been covered under the warranty. I will never deal with Burnetts again. They all so love to sell you chemicals. And I all so found right down the road is a pool store called Leslie's that are great to work with and aren't trying to sell you every chemical in the store. I gave them a one because you have to give it a rating or it would be a 0.

    Caribbean Pools and Hot Tubs - hottubandpool - Updated July 2026

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