I hired Nashville Upholstery (also known as Mobile Leather Repair) to install Katzkin leather in…read moreone of our work trucks. I explicitly told the owner Ben that I wanted the leather to match the armrest color and sent a photo for reference. When I picked up the truck the leather was the wrong gray matching the original cloth instead. My text messages clearly showed the requested color but Ben was rude and dismissive. The installation was sloppy with loose fitting leather and scratches on our brand new truck's cupholder that Ben initially refused to fix. He never showed a leather sample before ordering or installing. When I said I would dispute the charge and leave an honest review Ben threatened to post fake reviews about our business. He followed through and left a fake Google review on our page despite never doing business with us (screenshot available). My attorney also contacted the law firm Ben claimed was representing him. They had no record of him as a client. Update 1: After I contacted Katzkin directly they replaced the entire leather kit at no cost and sent it to a different much better installer in the Nashville area. The new seats are perfect and match exactly as originally requested. Update 2 (November 2025): Nashville Upholstery refused to pay for the damage their employee admitted causing in writing so we filed in Davidson County General Sessions Court. The judge ruled completely in our favor and entered a $1000 judgment plus court costs against the owner Ben. When we went to his shop to collect the court ordered judgment (which is legal) Ben refused payment and became verbally abusive. We are now enforcing the judgment through the Davidson County Sheriff's Office and Ben will be placed into custody over $1000. Court documents, text admissions, the fake review he left on our business, and all related correspondence are available. Katzkin ultimately made everything right but the experience with Nashville Upholstery / Mobile Leather Repair was completely unacceptable. There are many reputable Katzkin authorized installers in middle Tennessee. This shop should be your last choice. Check their numerous negative reviews on Google and Yelp before considering them.

Fast, friendly, professional, and reasonably priced. What more could you ask for?…read more Ben was extremely knowledgeable about everything related to upholstery and his team works fast. It took about 48 hours from quote to project complete. The headliner in my car gave out and desperately needed replacement, Ben showed me some great options and talked me through the process. If you are looking to be some live into an older interior this is the place to go.

I have a 2006 Mercury Mountaineer (very low milage/secondary vehicle) on which the headliner was…read more"sagging" in several places due to age. Spray adhesive (3M Headliner and Fabric Adhesive/@Amazon) didn't solve the issue because the foam the headliner was attached to continued to crumble. So I did an online search and one of the companies I found was "Bigs Mobile Headliners." I liked the idea that they came to your location and did the work rather than me having to take my vehicle to some other location and leave it. I phoned Bigs and spoke to Jim Lucas and made an appointment for him to come to my house and do the repair/re-cover. Jim came out and none of the (dozens) of fabrics he had on hand were an exact match (one was close, but not exact). Using a fabric sample card, Jim found an exact match and ordered the material. Jim texted me a couple of times to keep me apprised of the progress on the arrival of the material (it was fast). Two days after the original appointment Jim phoned me and gave me a time he could arrive to do the repair. He arrived on time and completed the job in about two hours. The headliner now looks "factory new" (better). The fabric Jim used appears to be of better quality than the original. Jim does need access to A/C power to run his "glue gun" compressor. Interestingly, the price Jim quoted me was the lowest bid I got. It is unusual for "low bid" and "high quality work" to go hand-in-hand. But with Jim, it did. I was completely satisfied with the quality of the work Jim did and would highly recommend him. Oh, and Jim is very personable and cleaned up all of the fabric scraps in my driveway where he worked. When he left, you could even tell he'd been here.

Better than original. Timely and fair pricing. Was happy that my project truck kept it's original…read morelook.

Kenny does excellent work. Communication was fabulous and his price was very fair. I highly…read morerecommend his services!! My couch looks great!

Had a small tear in the seat vinyl of my new Genesis, and Kenny came out to do the repair. I wasn't…read moresure what to expect, but his explanation put me at ease. An hour or so later, he had completed the job - it's hard to even tell there was damage! Very professional, excellent communication, and a a wonderful service. Highly recommend Kenny and Color Glo for anything to do with vinyl or leather repair, for auto, furniture, and other repair needs!

The biggest jerk ever!!!! Do not use this mean man! He is so rude . He told us bring furniture to…read morehis house to be repaired at any time. We drove two hours from Nashville to bring the furniture and he said we will not take it. Put it back in the car. What a jerk.

I can't say enough good things about Mark from Fibrenew-Smyrna. I damaged a leather chair during a…read morerecent move and contacted his business. He was great! He gave me a quote after I emailed him a picture of the damage. Once I scheduled the appointment he was on time and was able to make the repair at my house. Otherwise he does offer free pick up and delivery. I can't say enough about the quality of his service.

Brenda did an amazing job recovering our workout bench, new color combination really looks good…read more Thank you so much for the quick turnaround.

Highly recommended I had my seat in my F 150 re-filled and…read moreupholstered. Super friendly and a first class job done in a very timely manner .

I saw their reviews on Nextdoor and went to them to help me with some auto seats. Gary was…read moreextremely helpful and knowledgeable and fixed me up quickly and at a cost I felt was very reasonable. I could not be happier with them.

Excellent work on restoring two chairs. 2/20/2025 Outstanding Service. Repairs were made quickly…read more They had both chairs finished in less than a week. The cost was very resonable. I highly recommend Elite Upholstery. Mike B.