Phil and his team were excellent! They come on time and did a phenomenal job replacing our kitchen…read morefaucet. They are definitely worth it. HIGHLY RECOMMEND!!

Phil responded quickly and fixed our shower leak. I highly recommend Phil for any plumbing issues.read more

Oh, plumbing issues are the worse. Sewage in our shower was nasty. Called Leaside who sent someone…read morethe next day to investigate. Trevor came, asked a bunch of questions I had a hard time answering then inserted a camera into the drain to take a look. We live in an old old house with clay pipes that have disintegrated so we pretty much had no pipes for the sewage to drain. They started work on the Monday of the next week. Basement had to be excavated, pipes replaced, holes filled, basement cleaned up as best as the could. They were efficient, came each day 15 minutes early and worked most of the day. Trevor took care of filling in the insurance company with all the pictures and paperwork. I would have no problem calling them in again or referring them to anyone.

These guys came in recently to do some plumbing work. They were quick and efficient, and the work…read morecame in under the quote they had given me to start. I would recommend them in the future.

As always, on time, was happy to answer questions - we've hired Artisan several times, and been…read morethrilled. Refused to upsell us even when given an opportunity.

Khaleel came to perform a maintenance service on our furnace. He was very polite, practical and…read moreprofessional in servicing our furnace. He provide a two-hour window and arrived on time. The cost was exactly what he quoted. I will be contacting Khaleel in the future for any HVAC servicing and would recommend him.

This company was efficient, responsive and did excellent work. It's not cheap but everyone's…read morecommented on how well they did the job, which I never completely understood and so had to trust them blindly. They worked quickly and always responded to my questions and also helped me work out my rebate, another thing I didn't know anything about as this whole nightmare of an expensive process left me always in the dark, yet they helped and were a good group, and also respectful and trustworthy around the house. I hope you don't need them. But, if you do, they're great.

We were very happy with the crew who came to fix our plumbing issue. Danny and his crew were very…read morehelpful. They explained the process and kept us informed of the work in progress. The work was done quickly and efficiently. We would highly recommend thrm. Ginette

Replied and gave me an alternative for my shower spout which I found out be doing a little research…read moreI can do that and not buy a whole new shower set very helpful but I had already booked someone to connect my new fridge/freezer

Julian was a top professional throughout the process. I had identified a leak but could not figure…read moreout why, and he was able to provide a potential reason (which was spot on) just through a video I sent and provided me with a low cost solution. He was extremely responsive and patient and on the day he came to fix the issue he was punctual, respectful and gave me great tips on how to prevent the issue in the future. I will certainly be contacting Julian again, and could not recommend him more!

Great service all around from Relica. From the coordinator…read moreto the plumber, everything was top notch. I wouldn't hesitate to use them again and I highly recommend them.

I do not recommend dealing with this company. Many problems with their communication. The manager…read moredid apologize for this service however.

Hi, I want to thank…read moreGiulian for coming to my house yesterday. He is a very pleasant young man, and he had a camera and explained to me what's causing the blockage (roots) and gave me a quote for replacing the old pipe. I will definitely keep it in mind and hire Sewer Squad when I decide to go ahead with the work. I highly recommend their services. Emma

I am extremely disappointed with my experience with Sewer Squad, particularly because I hired them…read moreat one of the most difficult and vulnerable times a homeowner can experience. After suffering two back-to-back floods, I hired Sewer Squad to install a backwater valve because the City of St. Catharines offers the FLAP grant program. On Sewer Squad's recommendation, I also agreed to have a sump pump installed. Before proceeding, I brought the FLAP program information directly to Giulian. He reviewed it and assured me they understood the requirements and could support the process. I was also specifically told that Sewer Squad handled the necessary permits and related requirements. That did not happen. To my shock, I discovered that no plumbing permit had been applied for, and the requirements necessary for the FLAP program had not been properly completed. I ultimately had to go onto the City of St. Catharines website myself, apply and pay for the plumbing permit, and submit the FLAP application. This is particularly serious because you cannot simply arrange the required City plumbing inspection without the proper permit. Even worse, my home flooded for a THIRD time after Sewer Squad completed this work. Over the following two weeks, I dealt with multiple emails, conversations and explanations from Sewer Squad that simply did not line up with what I was subsequently learning from the City and the inspector. I discovered that the sump pump did not have the backup I believed was required and that it was not connected to the weeping tile system. Then came the latest unbelievable situation: Sewer Squad did not show up for the plumbing inspection. The inspection failed. The work necessary for it to pass had not been completed, and Sewer Squad has still not returned to properly resolve the outstanding issues. I contacted the City inspector myself, and he confirmed to me that Sewer Squad knew what needed to be done before he could return to reinspect the work. I am also still waiting for the required camera footage that I need for my insurance company and the inspector. Because this remains unresolved, I have now had to hire another company to take over the work and retain a lawyer. What makes this experience especially upsetting is the timing. Our family was dealing with repeated flooding, sewage damage and enormous stress. This was exactly when we needed to be able to trust the professionals we hired. I also wish I had been more cautious after hearing discussions about offering "cash" deals to people who did not have insurance coverage. In hindsight, that should have raised concerns for me. I am sharing this review because homeowners dealing with flooding are already overwhelmed. When hiring a company for a backwater valve, sump pump or work connected to a municipal grant program, verify the permit yourself, confirm exactly what is included in writing, confirm the installation meets the City's requirements, and make sure all inspections are completed before considering the job finished. My experience with Sewer Squad has resulted in additional expense, additional stress, a failed inspection, another flood, another contractor being brought in to address the work, and now legal involvement. After everything our family has already been through, this experience has been absolutely awful.

So Dina A. if you read this I read your review of Norm he was so touched! Due to everyone's reviews…read moreI called him one of our outdoor taps needed to be replaced. Norm called me right back and came the next day. What a sweetheart. Such a sweet older gentleman and so is his wife whom I spoke briefly to on the phone. Norm has very reasonable rates most plumbers charge 120 - 150 to walk in the door. Our final bill was 115. Very skilled and knowledgeable he came in with his little rolling dolly to carry his welding tank. Norm I will definitely call you for any plumbing needs. :) thank you

Had an issue with a leaking single handle shower faucet in my condo. I also purchased a new single…read morehandle kitchen faucet that needed installation. So I searched online and found these positive reviews for a local plumber. Norm called me back promptly an setup a time to come by. Norm is super genuine and very knowledgeable. He recommended replacing the cartridge versus installing new shower fixtures as they were new and do not require replacement. His rates are also incredibly more reasonable compared to the larger plumbing companies. I will definitely use Norm again for all my plumbing needs. Thanks Norm.