My experience was fantastic thanks to the outstanding customer service provided by Jen. The…read moreproducts were of great quality. However, the biggest issue I encountered was the delay in processing my order. Despite waiting for a week, the items were still not shipped, which was inconvenient as I needed them before leaving on my trip in two weeks. Jen was very understanding and quickly canceled my order, processing a refund for me. It would be even better if they could improve their efficiency in fulfilling orders promptly.

I've been a customer at Larrimor's for years, and I'm disappointed in how the store handled a very…read moresimple issue. Their employees never asked for my birthday when setting up my profile, which meant I never received the birthday gift cards they advertise. When I contacted the store to correct it and asked for the past year's missed offer, the owner (Tom Michael) refused, even though the mistake was caused by their own staff. Instead of honoring the gift card I should have received, I was only offered a donation made "in my name" to a charity. While that may sound generous, it doesn't solve the original problem, and it left me feeling like the store wasn't willing to take responsibility for their own oversight. It was a very small request and could have been resolved easily with good customer service, but it wasn't. Based on this experience, I wouldn't recommend shopping here or trying to resolve any issues directly with the owner. There are plenty of other stores that value their customers and stand behind their promotions.

Best place to get personalized gifts. They have beautiful unique gifts with amazing prices.read more

I have been using Embroidery from the heart for years and I can't say enough about Teresa! Honestly…read more, the work she does is great. I've had many gifts done and I've been happy with everything! I love things monogrammed and this is my go to place!

Best Men's clothing store in Pittsburgh! They always have a great selection and the clothing is…read morealways top tier!

I always find unique clothes here that I am not likely to find other places, so it is a store that…read moreis a welcome place to visit when shopping small and local. The clothes here span preppy to trendy and all look great. Prices are somewhat comparable to shopping somewhere like Banana Republic (to their retail prices).

For Pittsburgh, this is arguably the best clothing store for men between the ages of 21 and 60…read more Their selection of designers is diverse and spans a number of price points (e.g., Paul Smith, Zegna, Theory, Bespoken, Hugo Boss, Band of Outsiders, Diesel, Woolrich). You'll find things that you can wear to work or out on the first floor and then a jeans/graphic t-shirt section on the second floor. There is a lot to look at and chose from, regardless of how you dress yourself (from GQ to Jersey Shore). Within each designer, the pieces are quite variable. You'll usually find a few really nice items, and the sales can be incredibly good. For example, I got an amazing Paul Smith tuxedo for $400 during their spring sale last year. Their regular prices are on par with Boston or New York. Keep in mind that they usually buy one size of each piece, so if you do like something it's probably not going to be there if you don't get it the first time you try it on. Service-wise, the owner is very nice and the staff is attentive. Their tailor is very good, and they do a good job in the store with alterations.

Michael @ Moda has always been on the forefront of what is happening in…read morethe fashion industry. Although he is sometimes busy, he will always find time to help. I have been shopping @ Moda for 20+ years and only buy my clothes here. I trust the quality and the fashion that Michael selects. If you haven't shopped by Moda in Shadyside, you definitely should try to stop in to see his selection.

Owner couldn't deliver what I asked for. When I told him it wasn't what I wanted so I would pass,…read morehe began swearing at me over text message. Garbage business.

Fast friendly service, John is a down to earth man and is very helpful. I've had shirts made from…read moreeverything from wrestling shirts for my high school son's wrestling team to one of a kind bike night shirts.

This place has no desire to be polite or provide good customer service! Beginning with the tone and…read morerudeness on the phone is unbelievable! You always want to support small and local business but I would steer clear of this place!

I was shocked at how quick they were able to get me what I needed. The customer service is…read moreabsolutely amazing! I had a lot of questions and I was confused about where something was and an employee immediately helped me out! The items they sell here seem like they should be expensive but they ended up being very affordable! I had a great experience shopping here. I definitely will be taking my business here again in the future!

Place did a fantastic job. I walked in with a bunch of different items (jackets, sweat shirts, and…read morea book bag) and they made everything look very professional and nice. Very reasonable pricing and friendly customer service.

I've been working with Dan and Amanda at CWP for many years and they are excellent! Prompt,…read moreprofessional and always producing a great product. Their in house graphic designer has produced several excellent designs for me. I would highly recommend this local business for all your graphic design, screen printing and vinyl needs!

I booked a sixteen person event on a Wednesday afternoon and Dan & crew knocked it out of the park!…read moreWe got a tour of the place, heard a ton of great stories and history, and ended the trip by screen printing our own shirts! It was such a fun experience and something this group will be talking about for months to come! Thank you Commonwealth Press!