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    Party equipment rental

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    8 years ago

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    10 years ago

    The communication with them is a little problem. They do not return your calls . But job was done OK. No customer service

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    Sparky's Balloons - corporate events available

    Sparky's Balloons

    (196 reviews)

    Inner Richmond

    We reached out two days before our event to request balloon decorations for a birthday party, and…read morethe booking process was incredibly easy. We called to check their availability, and they directed us to fill out the contact form on their website. We submitted it, and they got back to us the next day to review the details. After that, they sent a proposal by email, which was simple to update, and once we approved everything, we made the payment. On the day of the event, the only hiccup was timing. We told them that setup was scheduled for 3:30pm and the party would start at 5pm. When we didn't see them for a while, we tried calling but didn't get a response. They didn't arrive until around 4:40-4:45pm, which was much later than we expected. They mentioned they thought 3:30pm was just the earliest they could arrive, but we actually needed them there at 3:30pm. Thankfully, once they arrived, the setup was quick, efficient, and they finished in no time. The balloon arrangements themselves were absolutely stunning. We received so many compliments, and they completely transformed the space. They understood the aesthetic we were going for and executed it perfectly. Despite the timing miscommunication, I would still use them again because their customer service was great throughout the planning process, everything was easy to coordinate, and their work was beautiful. With clearer communication on arrival times next time, it would easily be a 5-star experience.

    Had to order some balloons last minute (same day) for a surprise engagement party and Sparky's…read morepulled through! Super easy - we just called, told them our order, and then they told us what time we could pick them up. The only downside was that it was a bit expensive - I think it was about $80 for everything. They have lot of different colors and designs to choose from which is great and sizes as well!

    Balloons Decor - San Francisco Night balloons décor

    Balloons Decor

    (35 reviews)

    Financial District, SoMa

    The balloons were amazing. Best there is in the business. Thanks so much to the team that made it…read morehappen! They also went the extra mile. 5 stars for sure!

    Yury is not a pleasant person to work with, he misses a number of important details, and he puts…read morehimself first vs customers first. Background: I called Yury and placed an order for balloons for my wife's birthday on 11/16 and also paid him in advance. Attached is a screenshot of my Venmo payment to Yury on 11/7 saying "Balloons for 11/16 birthday event". It specifically says 11/16. Somehow Yury thought the event was on 11/9 as he had called me on 11/9 asking about details of the order. It was at that time I realized Yury had the wrong date as he was already making the balloons. I told him "no it is on 11/16" and he said all of his notes say 11/9. I know my wife's birthday so I am positive I said 11/16 and also my screenshot attached shows "11/16 event". The way I see it is Yury had 3 options at this point: 1. Put the customer first - Yury could think to himself: ok balloons are cheap, helium is cheap, and while he spent some time making the balloons, the customer may have been right here. He could have decided to just agree to fulfill the order on 11/16. 2. Find a middle ground - Yury could have thought, maybe he was in the wrong or maybe the customer was in the wrong, in which case let's find a middle ground / compromise. If so, he could have told me "hey I already spent some time/effort and materials in fulfilling the order, but how about I charge you for some of the materials and labor." Even if Yury proposed charging me for half of the total cost of the order, this would make some sense. 3. Put himself first - this is the option Yury decided to go with as he kept saying on and on that all of his notes say 11/9 and that he already made the balloons. Yury would not budge on anything. I even proposed to Yury: "ok how about you I pay you for a new order but you waive the $90 delivery fee for the new order" ($90 for delivery is a whole other issue where I feel like he overcharged to deliver within 5-10 minutes from his location). Even with this suggestion, Yury had to think about it and wouldn't give me a clear answer. Why is that such a difficult decision? Yury did not go and make a delivery on 11/9 so why would he charge me again for delivery the next week on 11/16? Makes no sense. Just use the $90 for delivery from my original order and apply it to my second order. Of those 3 options, I personally would have never chose option 3 if I were in Yury's shoes. If there is a Venmo payment showing 11/16 and the customer is saying it is his wife's birthday, it is likely 11/16. For that reason, I would have chose option 1 or at bare minimum option 2. However, Yury decided to put himself first here. Not the type of person I want to do business with personally and this is the type of person you would be working with if you choose to use Balloons Decor. Aside from the date of the event (which was very very important), Yury also got my order wrong. He sent over a quote, I told him no this wasn't what he discussed, and he realized and acknowledged it was his bad. People running a business need to be DETAIL ORIENTED, otherwise it can put customers like myself in situations like this. Lastly, Yury just isn't a pleasant person to talk to or work with based on my personal opinion. I would avoid this business.

    SF Dancefloors - partyequipmentrentals - Updated July 2026

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