Our aircondtioning unit went out Saturday night. Griffin had just done preventative maintenance on…read moreit 2 months ago so my hustband called them on Sunday and left a detailed message with his cell number. Monday morning at 801 when they opened, I called and left a detailed message with my phone number. As of 4pm Monday, neither of us have heard from them, not even a phone call. Another company came out and had to clear out the pea trap line Griffin told us we needed and paid nearly $400 for and said it had way too many 90 degree turns on it and it will continue to get clogged. Never again! Terrible service.

I can't say enough about Griffin! Our furnace was damaged due to water, the week we were closing on…read moreour home. Brandon took the time to come to our home on a Sunday l.. then made room for us in their already full schedule. They were professional, communicated so we knew what was happening, competitively priced, above all reassured us that they would get it done. They did! Thank you Brandon and Griffin.

After recently buying a house in the area my heat went out before we could move in. I called KM…read moremechanical on a Friday morning none the less and they were willing to have a technician out later that day! Moving from a big city I know this is an impossible task, as its usually 2-3 days wait. Not here, KM was excellent. Matt the technician was very professional and knowledgeable performing the heating tune up and getting the fan problem solved and fixed same day. Everyone I talked to that day was friendly, nice and very helpful. I will definitely be using them again in the future!

Being a fellow HVAC professional for 40 years you get to know the difference between those with…read moreintegrity and quality from those doing - just enough to get by. Having to replace all my crawlspace duct work and my 2 Ton Heat Pump unit was too big for me to handle alone. Meeting KM's staff for the first time exceeded all expectations as they provided an honest and reliable recommendations and even assisted in a special request for a cold climate unit. The installation was top notch and I know this unit will last for a long time. I have walked in their shoes, working in muddy bug infested crawlspaces and hot sweltering attics day in and out without getting a trophy or pat on the back. If your looking for an HVAC or Electrical contractor who will provide you a fair price and honest service your in the right place. Likely why they were hard to find only by word of mouth. As with any business these days you won't please everyone, especially those that cry victim without cause. Jason, Matt, JT and Brody did Mr. Moore proud as I appreciated their kindness and can do attitude. Great job and team effort!

The best heating and air service providers around. They are always on time. Always return calls…read more The service guys are outstanding. Garrett is the best. He installed our new heating and air conditioning. They will stand behind their products. Brandon is outstanding in the office to help with the financing. Best around.

I am so happy with all the people at Duncan Heating, I know you will be too. Tanya and the guys did…read moreall they could to get our furnace in asap. I told Tanya my husband was just released from the hospital, after another bout with pneumonia and she got the ball rolling. In less than a week we had our new furnace. Where else could you go and get that kind of service? The guys were in and out and no noise or mess at all. Don't hesitate to use this company and their products.

We have always had great service from Foothills Heating and Air Conditioning. They were first…read morerecommended by a friend at work when our system quit on us at our last house. Last weekend, our 28 year old system died on us at our current home. John from sales came out Monday and went over various options. He was able to help us pick the option that we could afford without any high pressure whatsoever. He was able to schedule the crew to come in early on Tuesday and they had our complete HVAC system humming by 1:15PM. Justin explained how the system works and encouraged me to call if we had any questions. One of the owners came first to supervise the beginning of the job but the entire crew was friendly, professional and working efficiently to get our AC blowing. The is the second system that we had bought from Foothills for two separate locations over about a fourteen year period of time and we have no complaints whatsoever.

We moved into an older home last year and we froze! Thought we needed new windows, but turned out…read moreour ducts were just not connected to the vents (& a few others issues). Because we are new to Hickory, I always ask around for good people. Many people recommended Foothills. They were right! Foothills guys are very good people. They came right away, gave a fair estimate, stuck to it and started the job the next day. They fixed the ducts, the heat strip and really did a good job cleaning up afterwards. Thomas was patient explaining the process and what we needed. Austin patiently adjusted the vents so we had even heat. The men were respectful to me and to each other. They were a pleasure to have in my home. Thank you Thomas, Michael, Austin, Joe, Jordan & Doug. Our house is now cozy warm. Lynn S

I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

Very prompt and excellent service. Came out the same day I called and got our AC running again in…read morejust a few minutes. Told us how to care for the pump. Nobody had ever done that before. Cost was quite reasonable and I would recommend this company highly.

Old unit went out. Cost to repair was not worth the investment. These guys came out and removed…read moreold unit and installed new unit the same day. They helped me make the right choice in unit based on their experience having to repair some more often than others. Very informative and obviously experienced staff. Great experience. Price was way less than anyone else but the quality of service was not lost thank God! Haven't had one issue since they did the job! Without them would have spent twice the money due to lack of knowledge. They are absolutely all about helping people. Will definitely use again.

Great and professional, were not the cheapest but did quality work in a timely manner…read more Communicated throughout the process

When our heater went out early in the morning, I searched and found Blown Away HVAC..I called and…read moretalked with the owner, told him my issue and was surprised how quickly he came out and done his assessment on my unit. His quote and price was much lower than other services. Appreciated him walking me through the process and answering all my questions. Definitely took customer service to the next level, plus he was very personable. I will be using Blown Away HVAC upon future services.

Nick W was the service technician with Climate Control that performed the routine maintenance on my…read more air conditioner today. He called before arriving to let me know when to expect him. He arrived and was very polite. Nick gave me some useful information about air filters which will save me $$! He worked efficiently and clean up before he left. He reminded me that if I had any problems within the next 30 days, he would come back at no additional charge. I appreciate great service and I received great service today! I would recommend Climate Control to everyone!

Climate Control did the annual maintenance service on my A/C…read more The lady taking my call to schedule service and the serviceman were both very professional. The serviceman called ahead to let me know he was on the way. Wore shoe covers when in the house to check the thermostat and filter. I got the gas furnace and a/c service agreement which I think is a good deal. Very happy with this company.