You know when a customer walks in and goes to the counter, if you are closed, well let the customer…read moreknow that. I went in for a return and went to the counter in the Yard House side of the store, and the employee kept on chatting with her coworker for a full minute until the coworker helpfully said, "well this counter is closed, you have to go to the other side." Do these people (the girl behind the counter) lack simply decency? The girl at the other counter was very friendly. But please train your employees and let them know that they are there to help customers and not chit chat with their coworkers.

Bought a cute sweater while I was wearing it the first time a friend notice a flaw in the knit…read more Brought it back to the store to get a replacement and they wouldn't do it. I did not have receipt. They told me that if I had the tag so they could resell it they would exchange it. I told them I didn't have either, and I didn't think it could be resold due to flaw and I just wanted a replacement. No go! H&M just lost a customer. I was a first time shopper there and bought $$$$$ hundreds worth on the original day the sweater was purchased. Can honestly say that I will never return

Absolutely love this store. The employees are always nice ams professional…read moreAnd willing to help in any way. 4 stars because it is pretty pricey I spent $50 on a single 2t outfit (top/pants) but then again, I know many Other babies won't be wearing the same thing since quanities are limited

PLEASE ! To all moms and family's out there please don't…read moreshop at this store ! Never in my life have I ever been so humiliated the way the 2 women owners treated me ! I have shopped at this store for over 6 years I want to say ! Since my daughter was 2 and is now 8 ! I have spent thousands of dollars at this place ! Hair bows , Dance clothes etc . These women were terrible 1 of them scream at me in front of everyone in the store because I one of there employee gave me wrong information about a item over the phone ... And then turned it around on me and said I was being rude just cause I wanted a exchange ! I have never even returned anything at this place ! The item was clearly defective ... Then the women who owns the place told me she makes the stuff and there's no way it could of feel apart ! That they would fix for me but charge ???? Money is not a issue ! I make over 200,000 a year ! I am Hispanic ! They treated me like I was nothing ! The amount of money I have put into there business is unbelievable when I know in fact I can buy were way cheaper on line and other boutiques in Clovis /FRESNO ! Both my daughters have been dancing for many years ! One who is 8 and the other now 10 ! Please people out there don't support small business like this out here ... Who treat the customers worthless ! Especially when they decided to judge a customer like me who they never met ! when I have been one of the client /customers for years ! I went home that day so embarrassed and upset ! I will never go back ! I fell like it was wrong in every way possible ! Sunny side dance ware has all the same brands Block etc ! Half the cost and such humble people who appreciate your business ! I will never refer any one to this place again ! Also I was so upset I didn't even want the item that I bought i said it's okay no worries all but another one in which I did ! Because I was so embarrassed ! Any how item broke again ! Oh YA 1 more thing item I had was only for 2 days !

Location: Nordstrom Rack Blackstone Date: April 12, 2026…read moreService: Clothes Last week I have spent some time and nordstrom Rack looking for clothes for my family especially a pajamas. Nostrom Rack had plenty of men's pajamas to choose from at a discounted price compared to the regular price. And that's a specific day it was raining so most the customers besides shopping was also getting umbrellas this way they could go back to their cars safely. Luckily I was parked in there by and didn't require an umbrella. Once you enter the store everything is marked and placed as it should the women's with the women's shoes the men's with the men's pants the luggage items the perfumes and cosmetics are displayed and marketed in the store. Overall I had an excellent customer service experience at Nordstrom rack. I definitely would be turning in the future.

In my previous review, I stated that I mainly shopped on their app but nowadays, I actually prefer…read moreto do my shopping in person and get my steps in. Today I stopped by after shopping at Kirkland's next-door. I haven't been in the brick and mortar for a really long time and I was quite impressed during my visit. There wasn't a lot of staff on the floor, checking in or greeting, but there was more than one cashier, which is awesome so it didn't take too long to check out. Currently they are doing "rack "Friday sale. Red tags are an additional 40% off. I found a pair of nice jeans by the brand frame, which is pretty pricey brand and I only paid $38. They have a decent amount of purses, cosmetics, hair care, and plenty of good brands to choose from. I feel like their shoe inventory is massive here. The home section is pretty small and the children's as well. For there being so much in the store, they have everything laid out and organized. There's indicators upon every rack that let you know what brand you're shopping and it's easy to find your size. Kudos to the employees for keeping everything nice and neat!

Omg! Went in today to purchase some shorts! I was trying to…read moreprice match Some chino shorts. It was clear that they were on sale but the woman who looked like she was from pine dale, full of tattoos, old as frick did not want to honor the price that was on line. She was trying to pass it off aanother kind of shorts. The picture on line showed the shorts clearly. To top it off on line they were more expensive. WTH! Now I know why they have a poor rating at this store. I called the stores and they confirmed they were the right shorts. The woman lacked the intelligence to be a cashier. That store has gone to shit. I advise anyone reading this to go to another old navy because this location is shit! F you old chola !

Better Customer service the lady I talked to was so rude and dismissive. I will not be shopping…read morehere again. If I could give it ZERO STARS I would.

Never come just to look, you'll send up leaving with over $250 in clothes & outfits. That's me…read moreall the way. I have plenty of dresses, but a couple of years ago I found this cute sequin long dress that fit and ever since I've been hooked on just taking a look. That dress would have easily cost $500+ but I found it for $110. Shiiiiiiiiiiit after trying it on, I bagged that baby. Now for sure I have my next dress for the next Rockhall ceremony concert. VIP floor look all the way. The rest is finding the accessories & the Universe always provides. Found a blue furry stole wrap & boom the look was finished. I think the picture is on my profile. Never know what you're going to find here.

Location: Marshalls. Date: March 7th, 2026…read more Service: Clothes Shopping On a Saturday right when they open is the best time to head to Marshalls for your clothing needs furniture needs kitchenware needs suitcase need. I was checking out the women's area for blazers they actually have a blazer for work and the size is my size. Inside the store was clean the people were super helpful to assist me during the process. What I like exactly about Marshalls is the discounted prices compared to other stores in the area or via online. Only thing I could do without is the super long line at the checkout register. I really need to work or just that better for the customers to support them during the purchase process.

At River Park Shopping Center the Christmas spirit is truly in the air! The entire place is…read morebeautifully decorated, and there are a bunch of cool free events coming up that you won't want to miss. I'm especially looking forward to the holiday light show--it's going to be spectacular! During my visit, I even got a sneak peek into Santa's workshop, where he and his elves are hard at work preparing for the big day. It was such a magical experience! If you're looking for a festive and fun place to get into the holiday spirit, I highly recommend checking out River Park Shopping Center.

Nice shopping center in north Fresno. Lots of my favorite restaurants and stores. Watch out for the…read morepeople driving in the parking lot, especially when you want to cross the street.

Location: Macy's Fresno Blackstone Date: July 02, 2025…read more Service: Men's Suits Department 2nd Floor Apparently it's picture time at school. My family and I decided to make a in person visit to Macy's On Blackstone in Fresno. Once we arrived We took the elevator due to the escalator was out. Right now is a July 4th sale event so items are on sale for purchase. The customer representative Malaky at the mens department was able to assist my autistic child with getting his measurements for a men's suit for his school yearbook photos. We had an excellent customer experience with Malaky. He took the time to actually assist us by taking the appropriate measurements with the first men suit purchase. The prices are right. We are pleased we visited Macys.

Long time on & off Macy's customer. These were my experiences when attempting to make a phone…read morecall to a Macy's store and make a claim with the official customer service dept over a damaged item. I will add that the salespeople were great and wonderful to deal with. 1) I recently purchased an item from the Fashion Fair store in Fresno, CA. The salesperson was great. The item was delivered and I realized the size of the item was too big for my space. I called the store phone number as listed on the business card given to me by the salesperson in order to initiate an exchange/return. The automated system hung up on me 5 times. I never got through to any department or any human being. The call was just dropped. I used several phones: cellphone, landlines, etc. All with the same result; a hang up. Terrible! The phone is a low tech way in improve customer experience. 2) I have previously called the official customer service line and filed a claim for some damaged furniture at the time of delivery. It took several months of calls and follow ups in order to be told to just call the sales person to take care of this. The awesome sales people took care of the situation in a prompt and timely manner. Some 8 months after I first filed the claim, I received an email from customer service asking about my damaged furniture. The actual customer service dept is another low point in the Macy's world, which is why I was trying to call the store and not this awful, inept department.

Location: Kohls Riverpark Date: June 22, 2026…read more Service: Shopping Recently went to Kohl's Sephora store inside to pick up some self-care items for some colleagues. They have many options to choose from at the store. The staff member visit me as soon as I answer the area. They have offer a wide selection of items. And their prices are fair for products that they have available.

I dont usually shop at Khols but, stopped in looking for a mattress topper. I asked for help and…read moreBen came to the rescue. The website stated that they had 2 pf the toppers I was looking for, but could not find them on the sales floor. Ben came and helped me look, we did not find them. He explained that online shopping sometimes interferes with resl time inventory and was very apologetic. Up till now, I'd have said this was a 3 or 4 star experience. But then, he braved the second floor to look to see if they had any up there. He came back a while later and apologized that he couldnt find any. He said they would be expecting a shipment by Friday and suggested I call back then to save myself a trip. He then explained that if I got a Khols card, I could get 40% off another topper that would be better quality and last longer. I opted not to get a card, but appreciated the non- pushy approach. Its because of interactions like this that a visit that may have been just 1 or 2 stars because their website says they have the item and can have it ready in 1hr when, they have none.. could be frustrating. Having staff like Ben, makes all the difference.