Avoid at all costs - deceptive billing practices and poor customer service!! I was looking for a…read morenew PCP, came in for my annual physical but we ran out of time to do the physical after taking my vitals. Ok... front desk schedules me to come back next week to finish the physical. And I get charged for that first visit!

Dr. Sangwan is the real deal. She tells it like it is and doesn't sugar coat it. She will diagnose…read moreyour ailment, give you options, and a plan of attack. She'll recommend specialists but doesn't leave it at that. She'll follow up on your treatment with those specialists and will make sure she knows your progress. I've seen too many doctors drop the ball with keeping up with their patients well being and she's a breath of fresh air. I'm glad I found her!

AMAZING pediatrician! We are so happy we found her! I have a newborn and a 4-year-old. Dr. Huberman…read moreis extremely friendly, knowledgeable, and easy to communicate with. She responds to email questions promptly. Her office and staff are welcoming, clean, and kid-centered. There is a nurture room if you need to nurse. She is patient and thorough with checkups.

She's been our pediatrician for a while now and has been amazing in every way. Our 21-month old has…read morebenefited greatly from her treatment, I highly recommend her services.

She is not only caring and detailed. She anticipates upcoming potential problems, and ask probing…read morequestions, recommend further and new tests. She is great!

AVOID at all costs !!! This doctor will waste your time ,…read morenot listen to your needs , and then charge you a ridiculous amount (1,000$+) by entering the wrong codes so she receives a higher payout !!! Such a SCAM , not groovy at all You've been warned !!!

Such a great doctor. He listens, he ask the right questions and he seems like he care about his…read morepatients. Thank you for being such an amazing doctor.

If you want a doctor who prioritizes profit maximization and predatory billing codes over patient…read morecare, Dr. Jain is your guy. I was told I couldn't receive a Shingles vaccine without first scheduling a routine physical exam--which is 100% covered by my insurance. During the 20-minute appointment, I even accommodated Dr. Jain by allowing a junior doctor to shadow the visit. Near the end, Dr. Jain asked if I needed a refill on a prescription I've taken for over a decade. I said no, as I already had a sufficient supply. I also casually mentioned a minor occurrence of headaches (which completely resolved shortly after). Because of that brief exchange, Dr. Jain coded the visit as "problem-related care" rather than preventative care, triggering an extra $400 out-of-pocket charge. This isn't an isolated incident. Three years ago, the exact same miscoding happened. That time, after I threatened to switch practices, the billing department waived the fee. This time, despite extensive back-and-forth, Sutter's billing department refused to drop the $400 charge. Dr. Jain actively solicited information just to inflate the bill. The lesson here is clear: you cannot speak freely to Dr. Jain without him finding a way to code it for maximum revenue. This is a textbook example of everything wrong with the American healthcare system. I am officially changing doctors and finding a practice that puts patient well-being above billing tactics.

Dr Ghaffari was my son's pediatrician from birth-2.5 years. She was knowledgeable, providing…read morehelpful answers to our questions. However, we usually felt rushed during our visits and had to go though our list of questions very fast so she "can get to her next patient"! She never gave our son stickers or other fun stuff either. But I was ok with all of that as I could ask her some questions on the app and my son was still too young to be bothered by lack of personal connection to his doctor. However, her behavior during our 2.5 year old checkup visit was unacceptable. My son had a chronic cough, he has been getting sick from daycare at least once a month in the past 6 months, always with the same exact symptoms of congestion and a cough. Dr Ghaffari herself had seen him over video visits multiple times and had assured us the cough is due to congestion and nothing to worry about. Despite that, we have always tested him for COVID (poor baby ), and of course it was always negative. Our checkup appointment was at 8:45am and I realized my son's cough had got a little bit worse when he woke up that morning. But it was nothing close to a concern for me as I had seen worse colds at least 6-7 times before. So I decided to still take him to his appointment. We got there 3 min late (at 8:48am). The front desk did check us in and my son coughed right there. I asked the lady what to do as he doesn't accept wearing a mask (because come on you can't expect a 2 year old to always cooperate). She just said I can cover his mouth when he coughs. So we went on to the doctor. As she started chatting, my son made another cough. This was the moment she became a completely different person! She rushed out of the office and came back with a gown, a face shield, goggles, a different mask, etc. Then she started talking to me in a very disrespectful and condescending manner, saying why we were there when my son is coughing and not wearing a mask, etc. I was in utter shock. She said "I'm gonna examine him, but we will talk more on the phone". I felt so disrespected I didn't even want to be there another minute, so I told her "you don't need to examine him, I'm gonna take him home and we'll make another appointment". I dressed him up and left. Later on that day, she sent a message trying to explain her behavior based on their protocols, etc, but it was all excuses and no apology as she even tried to attribute her behavior to us being late "on several occasions"! I just couldn't take it anymore. I've been dealing with her rushing us every time and I've been ok waiting for her to come to the room, but now she was offended that we we were 3 min late (when her front desk wasn't)? How come the patient's time is not important to her, but her own time is so valuable? That day I realized she's rude, entitled, and can be very unprofessional. As a working mom, I always understand if people are 5-10 min late. And under no circumstances I allow myself to speak this disrespectfully. As for my son, of course his COVID test came back negative this time too. I found another pediatrician for him who turned out to be pretty good and not rushing us and respectful as well.

She's amazing and takes a lot of time to explain things to us. Really great with kids and has a lot…read moreof patience.

I first saw Dr. Ding when my daughter had rash and we were not able to find available appointment…read morewith our pediatrician. Dr. Ding thoroughly examined my daughter and provided a treatment plan with detailed instructions and reasoning behind it. Dr. Ding listened to every question I asked, and as a new mom, I had a lot of concerns and she put all those concerns to rest. I cannot praise enough how knowledgeable, competent, and caring she is. She even followed up a few days later to see if my daughter has recovered. I was very impressed by her passion about caring for children and the level of care I received. Ever since then, I visited Dr. Ding whenever I had any concerns, and she's earned to be our family's favorite pediatrician. Dr. Ding is amazing, and I highly recommend her to anyone who needs a Peds doctor at PAMF.

We absolutely love Dr. Ding, she is very informative and passionate about the care she provides…read moreyour child. I've never had to wait more than 24hrs for a response from her or her team. When she says she'll do something she gets it done right then and there, from lab orders to RX requests. Scheduling appointments whether in person or via video visit has always been quick and easy. Even during Covid Dr. Ding has been available to assist with questions and concerns without delay or hesitation. If you're looking for a pediatrician who is willing to spend each second of your appointment time discussing your child's care and ready to answer any and all questions you may have she is definitely the Peds MD you want!

I love Dr. Vesuna! A…read morewarm and gentle lady, she always addresses all of my medical concerns and never makes me feel rushed during appointments. She puts me at ease, and I can ask her questions without feeling any awkwardness. She's extremely thorough, and even calls to follow up and answer questions when test results come in! Most importantly, ladies, she's got the magic touch. Pap smears are quick and painless. No more discomfort and grimacing!

I went for my first visit with Dr Vesuna and was so pleased with her manners and quality of care…read morethat I had to call my husband to tell him afterwards. She's very thorough with understanding the networks (HMO, PPO) and will work to find you the specialist you're comfortable with. She seems to put her patients first! Kudos to her for not rushing me through my appointment! She has great advice in a variety of care and highly recommend her to the next patient reading this!

My data here might be a little old, given that he was my doctor from 1992-2003 (the first 11 years…read moreof my life) but all the other reviews seem to echo his good qualities that I remember. He has the ideal demeanor for a pediatrician: he's kind, reassuring, thorough, and most importantly, the man truly cares about his patients and their families. I only stopped seeing him because we moved to the East Bay when I was 11, but my Dad and Dr. Kaye would exchange postcards about once a year or so. (Fun fact about the man: he collects old post cards of Palo Alto, or at least he did 20 years ago.)

He always advocates for the child. Very reassuring and warm. We are glad we are with doc Kayeread more