Melanie is a knowledgeable and empathetic care provider. I…read morefeel comfortable in her care. I am seeing her for massage therapy which reduces my stress level and anxiety.

My husband has had his first case of plantar fasciitis, he is a runner and nothing has brought him…read morerelief. We decided to try Melanie (she came recommended through my message therapist) and acupuncture as an alternative to traditional medicine therapies. This experience has been phenomenal, after 4 treatments he is running again pain free. She is professional, thorough and gets results! We highly recommend!

This review is overdue! I came across Dr. Ueno via a neighborhood listserv as I was having shoulder…read morepain and impingement and looking for treatment options and recommendations. Honestly I didn't know what to expect as I had never gone to an acupuncture practice before. But, I am so glad that I went to see Dr. Ueno. I immediately felt relief after the very first session and my shoulder conditions significantly improved over time. It was such a great experience from the initial phone call with the super friendly receptionist, to the first appointment where Dr. Ueno took the time to evaluate my conditions and gave me additional information and advice, and to the following treatment spread across the next two months. I cannot thank Dr. Ueno enough, and I strongly recommend Dr. Ueno and his practice to anyone who seeks acupuncture treatment. どうもありがとうございました

I'm extremely grateful to have found this practice & Dr. Ueno. I saw Dr. Ueno prior to and during…read moremy pregnancy, and I believe his acupuncture sessions assisted in bringing us our healthy baby safely into this world. He always thoroughly explained everything at each appointment, thoughtfully listened to my issues and was very compassionate. The office itself is clean, organized and the admin staff are so polite and friendly. I plan to continue my care with Dr. Ueno postpartum as well!

I cannot say enough amazing things about my experience with VCRM. From the very beginning, I felt…read moresupported, cared for, and truly seen during such an emotional journey. After dealing with infertility for over 7 years, I truly never thought I would be able to conceive. Dr. Fady Sharara changed my life for the better--he gave me hope when I felt like there was none, and I will forever be grateful for that. His expertise, compassion, and dedication made all the difference for me. I'm so thankful for the protocol he created that worked for my situation, and I genuinely hope he can continue to help others who are just like me find their own success and happiness. A huge thank you to his wonderful nurses, Jill and Jessica, who were always there with kindness, patience, and reassurance whenever I needed it most. They made such a difference in my experience. I also want to recognize Maggie and Trisha at the front desk. No matter what kind of day I was having, they always greeted me with warmth and a smile, making me feel welcome and cared for. This journey isn't always easy, but having a team like this behind you makes all the difference. I'm beyond grateful for everyone at VCRM for their support and dedication, and I'm so excited for this new chapter ahead.

From my very first appointment, the entire team made me feel supported, cared for, and genuinely…read morevalued. Everyone was kind, compassionate, and professional, and they always took the time to answer my questions and ease any concerns I had. They made what can be a very emotional journey feel much less overwhelming. Dr. Sharara is an exceptional physician. He is incredibly knowledgeable, compassionate, and took the time to explain every step of the process, making me feel confident in my treatment plan. His expertise, along with the outstanding nurses and staff, gave me complete trust that I was receiving the best possible care. The communication throughout the process was excellent, and I always felt informed, encouraged, and supported. I cannot recommend this clinic enough. Every member of the team truly cares about their patients and wants the best possible outcome. I am incredibly grateful for the exceptional care, encouragement, and kindness I received throughout my journey, and I will always be thankful for the positive experience they gave me during such an important time in my life.

I would highly recommend this clinic, especially Dr. DiMattina. He truly felt like my last hope,…read moreand thanks to him, my IVF was successful. My coordinator, Robin, is incredibly kind and supportive. The front desk staff are always welcoming, and the nurses are very reliable and knowledgeable. At one point, I had bleeding due to a hematoma, and they responded very quickly. Dr. Lee took the time to explain everything in detail during my ultrasounds and made sure I fully understood, which meant a lot to me. Honestly, I've never had a bad experience with this clinic. The entire team is very organized and works together like a family.

I am still working with Pinnacle Fertility to achieve my dream of becoming a mother, and I hope to…read morereturn here to share good news. It's not an easy journey, but when you're in good hands, you learn a lot. I would like to take a moment to acknowledge and thank all the clinic staff for their patience, care, and professionalism: Natalie, Holi, Guriet, Jana, all the nurses, and, of course, Dr. Michael DiMattina. Thank you for everything you do. With love and gratitude. Patty M. - Maryland

Dr. Shara helped us conceive our second child and he also helped us with our first. He and his…read morestaff are incredible. They are thoughtful, empathetic and brilliant. Dr. S is always employing cutting edge research and creating 1:1, personalized care for every patient. His staff make you feel like family and take a challenging experience and make it warm and positive. Dr. S did what another clinic found impossible, he gave us the best gift in the world - our family.

Dr. Sharara was knowledgeable and kind. The front desk ladies remembered my name when I came in and…read morealways had the answers to my insurance questions. I was always in and out of there without waiting which I can't say for any other doctors office I've been to.

Our journey at this clinic didn't start off the best. After two failed egg retrievals, we made the…read moredifficult decision to switch doctors -- and that's when everything changed for us. Dr. Owen was truly amazing in every way. She took the time to genuinely listen and understand what we needed. She has such a caring heart and always made me feel like I was her most important patient. She carefully analyzed every result and personally called with detailed explanations, which meant so much during such an emotional process. I always felt like I was in the very best hands. Under her care, we had two successful egg retrievals, and on our first transfer, we got pregnant. We are beyond grateful -- there really aren't enough words to express how thankful we are. That said, the billing department needs significant improvement. Communication was very difficult -- phone calls often went unanswered with no callbacks, and responses were typically limited to once per day. Payments were missed on their end, so I strongly recommend tracking everything carefully. Bills were also not sent promptly. Overall, while the administrative side was frustrating, Dr. Owen made all the difference in our journey, and for that we will always be thankful.

Avoid this clinic. Not patient advocates. My wife and I Had testing completed to become informed…read moreabout our health - when we had our follow up meeting with DR CHEN - the doctor proceeded to sell us on IUI and IVF without even going over our test results. Entire experience was a sales pitch and zero consideration for our concerns and questions. This clinic is the reason private equity firms should not be allowed to buy up medical clinics. Avoid at all costs.

I will say the doctors and clinic have gotten much better with care and communication. Although the…read morefront desk has been slacking since they hired this new young girl, Emily, she gets extremely snippy on the phone, in person and gets irritable. I've also noticed shes constantly eating at her desk and speaks to patients with her mouth full of food. Doesnt the clinic get lunch between 12-1? She can't eat then? I find it very rude. She also doesn't seem knowledgeable when she explains things and is constantly asking for reassurance and someone else has to step in. Over all, the clinic has been great!

My husband and I were referred to VA Fert and IVF by my gyno and we are currently pregnant with our…read morelittle miracle baby. I was pleased with every aspect of our care, from the frequent appointments (even same day scheduling!) to the reassurance ultrasounds after our successful journey. All three doctors were kind and gentle and I never once felt uncomfortable with staff. The building was clean and well maintained. Nursing staff were rockstars at making bloodwork literally painless! I would recommend to anyone who finds themselves in need of fertility services.

The staff is full of unprepared idiots. They never get anything right, they never have their…read morepaperwork together, and they try to blame the patients for their own negligence. It's a dingy office, too. You're sitting there trying to give a sample, and then the nurses out there laughing and carrying on. You're already in an uncomfortable position, and then you hear people laughing and making a lot of noise right outside the door. Bad place! Bad people! Bad business!

First of all, besides the actual quality of care as soon as you sign on with them, you will get so…read moremuch homework to do. Their portal is confusing and they assign much too much work. They will not check up on you to remind you about anything which is fine and itself but also they do not answer the phone at all. Also everybody that I have interacted with is very rude.