I recently purchased my first BMW motorcycle and plan to continue with the brand. My bike has been…read moreserviced here for its initial service and a 3000k oil change. I noticed an issue with the quickshifter and some difficulties with the gearbox the last month after the service. In an attempt to make an appointment to get this looked at for a warranty service I was told they don't make appointments! For "services" they make appointments but not for repairs. They stated that I would drop the bike off and they would get to it in three or four weeks. I asked again if I could just make an appointment for three or four weeks from now. I was told no they don't do that... Are you kidding?? Apparently, 5th Gear prefers Tulsa residents to shop at Eurotek in OKC.

Going above and beyond...the team at 5th Gear Cycle really came through for me during the Black…read moreWall Street Bike Rally. I had issue starting my due to a bad fuel relay fuse and they delivered the part to me. I was not only relieved that I could ride back to Memphis, but I was now able to enjoy the rest of the rally.

I bought 02 cars with them and I will buy again because the prices and services are the…read moredifferential of that store.

Bought a car 3 months ago and was told it would need an oil change soon so I take it to multiple…read moreplaces and they won't touch it finally I take it to ford and they're telling me I will need to replace the oil pan and gasket and they tell me to call the dealership I bought it from which was Friendship Auto. I call them and the owner/manager/only employee tells me I'm over dramatizing the situation and that it's not hard to fix it which I understand but not everyone has the time to sit around and fix pre existing problems on their car. I wanted a reliable car not another time and money pit, I was just blown away by the unprofessionalism (it's like we got your money haha),,, would recommend doing thorough extensive research on the vehicle you want to purchase from Friendship Auto Sales

We had such a great experience at Route 66 Harley store on Tulsa. The store had so many clothing…read moreoptions to choose from -- there was something for everyone. The guy helping us was extremely helpful, patient, and friendly. He made the whole shopping experience easy and enjoyable. Honestly, everyone in the store was so nice and welcoming. The funniest part was when the three of us (nursing students still in our scrubs) walked in -- the whole store turned their heads at once! We definitely stood out, but it just made the experience more memorable. Great selection, great service, and great vibes. We'll definitely be back if we are ever in Tulsa again.

Almost a thousand miles from home, wife's trike had an electric issue, they took it right back,…read morefixed the issue and had us on the road in 20 minutes!

I've had some problems with motorcycle shops in Tulsa. But I've never had a problem with Synergy…read more If I need something done to one of my bikes I call them first now.

1 Star - Poor Communication, Excessive Delays, and Questionable Charges…read more I recently had my 2004 Honda VTX1300 serviced at Synergy Motor Works, and unfortunately my experience was very disappointing. Before dropping the bike off, I was told the diagnostic process would take approximately 2 days and repairs would be completed in 2 weeks. Instead, the bike remained in the shop for nearly 5 weeks. The first issue was communication. During those 5 weeks, I received virtually no proactive updates. I had to call the shop weekly, each Tuesday, myself to find out what was going on. After about two weeks, I was finally informed that the air box needed replacement. However, no price was ever provided for the part or repair. While I admit I should have specifically asked for a quote, I expected a repair facility to communicate costs before proceeding. What really raised concerns was the conflicting information regarding the air box. One week I was told the part was expected to arrive Thursday or Friday. The following week, when I called again, I was told the part had actually been shipped on that Thursday. Those timelines simply didn't add up and left me questioning whether the part had even been ordered when I was originally told. The most disappointing interaction occurred when I politely pointed out the inconsistency and mentioned that my motorcycle had already been in the shop for over four weeks. Rather than addressing the concern, I was immediately told, "You're welcome to come get it as is." That response felt unprofessional and dismissive of a customer who had remained calm and patient throughout the entire process. When I finally received the invoice, I was shocked: Diagnostic Fee: $145.00 Oil Change: $162.70 Inspection: $72.50 Air Box Replacement: $337.96 Spark Plugs: $108.30 Total Invoice: $876.31 I was particularly confused by being charged both a diagnostic fee and a separate inspection fee. Additionally, the air box replacement charge seemed excessive considering OEM air box components can be found online for a fraction of that amount. After nearly 5 weeks in the shop, minimal communication, conflicting information, and a bill approaching $900 for what amounted to an oil change, spark plugs, and an air box replacement, I left feeling frustrated and taken advantage of. Everyone makes mistakes, and I've certainly learned to insist on written estimates and part pricing before authorizing repairs. Hopefully this review helps someone else avoid the same experience. Buyer beware. Ask for detailed estimates, parts pricing, and completion timelines in writing before leaving your vehicle. In life you can learn lessons two ways. 1st by seeing others do it right, or by learning from others doing it wrong. Please learn from me doing it wrong. Update: Shop did call, however, didn't go very well. Wasn't allowed to speak, ended with threats that my review would be removed.