Paid over $100 for a new battery that never got replaced, had to go to the auto shop and pay $120…read morefor another battery, fortunately I actually got this one

Service department needs a better tracking system. Work does not get completed or half assed. Been…read morewaiting over 2 weeks waiting on a phone call and escalation of my issue. I have to message or call them to get a status (or lack there of) update. Owner stated he did not care how his employees treated his customers. Didn't care about them charging for work that was not completed. Didn't care that they didn't address the issues. Nor does he need customers. I would look elsewhere. The issues with customer service obviously starts at the top. Matt you should be ashamed. BTW I have screenshots of how they treat their customers! Would give a negative review if I could. Matt you can make it right if you truely care about your customers and the offroad community.

Scam artists!!!! DO NOT USE THIS COMPANY!!! Nothing like being a veteran and getting scammed by…read moregreedy dishonest people on Veterans Day! Was instructed by U-haul this was the closest drop location for my rental truck. Dropped off a U-Haul on Veterans Day as scheduled and they were closed. Called U-Haul to confirm drop off was done and left keys in drop box. Woke up today to see these liars hit me with a $70 surcharge!!! An extra day rental even though the truck was dropped off the day it was due. I guess they think they can just charge an extra day because they're closed. Not the way it works. Not only that but an additional "coverage" charge, to add insult to injury they charges an additional $10 for gas!The truck was to be left with 9/16th a tank of gas, so just a little bit above half. Which I left it exactly at 9/16 but they think they can just scam you for another $10, $70 in extra fees these dishonest thieves tried to hit me with. Well unfortunately for them I took tons of pictures and have already initiated the complaint with U-Haul and demanded a refund as well as reported them to the Better Business Bureau for scamming. Can't imagine the scummy business they pull on people buying used cars or needing a transmission fixed!! STAY AWAY!!!!

Had torque converter shudder in my 2010 Toyota Tundra. Jeff was very responsive when I called and…read moregave me a good explanation of what was happening and how he could fix the problem. It took about a week to get parts and do the work. During that time he kept in touch as to the repair. Picked up the truck and all was repaired to my satisfaction. Would definitely recommend Builder's for transmission work.

After purchasing a bargain Dodge Sprinter box truck and having two diesel shops fail to make it…read morerun, I contacted Mike and was told to get it to me. He literally had it going in 2 days. There we're other issues that they addressed as well. Certainly not the cheapest place in town but I'd argue they are the best. Great guys to work with and very trustworthy. Bobby Barnett

im a retired auto mechanic. i would not recommend this ahop to anyone!! at the age of 72 years…read moreold. i asked someone at this shop about doing a engine swap for a older diesil truck. i was providing the new complete engine. he said sure. its 4000.00 and another 3500.00 for broken parts. they treat you as if your an idiot. and started to get nasty to me for asking what parts would be broken. no wonder they have so many negative reviews.

Great work Wonderful…read morepeople. Very professional. They are my go to guys Very affordable and always honest.

said he would do the job and got all the supplies/pipe for job I waited four months never done the…read morejob. DID NOT KEEP HIS WORD!

Told me what I needed over the phone and directed me to where I could get it. Showed up and got us…read moreback on the road for the price he said he would do it for even though it turned out to be a tougher job then he expected.

Rodger from Road Dog Mobile was AWESOME! We were moving to Missouri from Phoenix and my daughter's…read morecar quit working. My husband was following in a trailer packed and couldn't figure out what the problem was with the car. We called Rodger at 12:30 am he suggested a few things but we couldn't get it working so Rodger drove the hour and a half checked the car out put in a battery and we were on our way. He called to make sure the amps were at the right range after we left him. I was amazed at the service he provided he even texted the next morning to make sure we made it to our new home. I wish they were closer we would use him for ALL our vehicle needs. If I could I would give him a 100 stars review.

I used their Mobile Mechanic service because my 1984 Buick needed servicing. Eric came out and was…read morevery prompt and professinal. I was worried that because my car was a lot older he would have issues with working on it, but he has worked on older cars before so knew exactly how to fix it. Thank you for all of your hard work and expertise, I've found my new go-to mechanic!

excellent service friendly environment ! leonard worked with me on my bill and was waaaayyyy…read morecheaper than the quotes i had from other shops and they also offer mobile service so you dont even have to leave your house

A great mechanic you can trust!!!!! Works on all cars, not just imports…read more Have done business with this shop for years. Has done everything from change a thermostat to replace the engine for us. Good at diagnostics. Always does quality work. Understands that work needs to be affordable. Owner is nice, friendly, and professional. They also treat women professionally.

Steve at Pro-Touch has always been my go to, super honest and an excellent mechanic. I was out of…read morestate and had an issue with my runner, they wanted to tear down my engine. I called Steve and over the phone he diagnosed it as my transmission. He was right!! Wow is all I have to say, he really know his stuff! Thanks Steve, you saved me a bunch of money, actually you have saved me a ton of money over the 25 years that I have had my runner. I would totally recommend Pro-Touch to anyone needing service!

We are having problems with our sensor/thermostat. I was quoted $506 from one place and Kingdaddy…read morewill do it for $256. Thats nearly $250 saved. He's the best.

The Real Deal! If they don't have the answer, they don't leave you to hang out to dry! They find…read morethe answer! Thank you Lee for your generous and sacrificial efforts on my behalf and my RV needs! Your guys in the shop follow your lead in kindness, expertise and customer service! It is my honor and pleasure to get to tell about your high standard of service. Thank you!