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    Shake A Paw

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    4 years ago

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    Lovet Pet Health Care - North Buckeye - Lovet Pet Health Care

    Lovet Pet Health Care - North Buckeye

    (126 reviews)

    Our dog had swelling in his leg. The vet gave anti inflammatory meds instead of running a test, and…read morethe meds took care of it instantly. We didn't need to pay an arm and a leg.

    So, here we are again. After my initial review (see attached screenshot), we've gone through the…read moreprocess. Following my initial review, the management team reached out to get my side of the story about Koda's situation. I provided the details, including that Koda was healthy going into the spay surgery but has struggled to walk properly ever since. Naturally, we were hopeful, thinking they would do the right thing. They set us up with a neurologist vet for an initial exam to see if they could proceed with an MRI, with the intention of determining if Lovet would cover the cost. We went to the neurologist on 6/28/2025 for the initial exam to evaluate whether the MRI would be covered. Fast forward to 7/19/2026, and I received a call from a Lovet vet informing me that they would NOT be paying for the MRI. Their reasoning? They still don't believe it's their fault. The neurologist vet has stated that while it's not impossible, further testing--like an MRI--is necessary to rule out possible causes. But the only thing the initial exam involved was watching Koda walk and testing her reflexes. How can this possibly determine if the vet is at fault or not? I'm very aware that I am not a medical professional, but this doesn't feel right. I've told them I will appeal this decision, and I will not stop until Koda gets the justice she deserves. And to top it all off, they refuse to provide me with a contact number to speak with someone at their corporate office who made this decision.

    DHDC Pet Grooming Mobile - The photoshop they sent me for Spring.

    DHDC Pet Grooming Mobile

    (126 reviews)

    Continuing to praise DHDC for being amazing. K'Ehleyr had a leak. Jo'Ann investigated and gave her…read moreprofessional opinion, for free! Calmed my husband down a LOT. Thanks Jo'Ann!!!!

    Now that I've been using DHDC for several months, I think I can give a complete review of their…read moreservices. They're pretty reliable. They let you know when they're going to be late. They also give you a chance to confirm future appointments by texting you a couple of days prior. They're also pretty responsive when you text them with questions. They're very good at deshedding my rottie (he sheds like crazy!). I had Andrew as a groomer for the first three or four times. Then I got Alaina. And the last groomer I had was Jo'Ann. Andrew was very thorough and detailed, but unfortunately he no longer works there. He even checked and expressed Duke's anal glands. Every appointment with Andrew was awesome!! Then Alaina, she either didn't cut/Dremelled Duke's nails at all or did very little. And afterwards, Duke got very sick: he became very lethargic, had poor appetite, had dry bumps all over his body, and his coat was falling out by the chunks. He needed to be taken to the vet and put on antibiotics and pain medication because he had such a horrible reaction to something (either cologne or maybe poorly sanitized equipment). It took about two weeks for him to feel better, but his coat was still falling out and he had dandruff all over (normally his coat is very shiny without dandruff). Our third groomer was Jo'Ann. This time I made sure that Duke was only bathed with their oatmeal shampoo and no cologne sprayed on him. Seems like she Dremelled his nails down. I asked her if she checked his anal glands because he has been licking back there a little too much and she told me that dogs get their anal glands expressed automatically while they defecate (yes, I know), but she didn't even check until I asked her. I wish all the groomers worked the same way. Again, Andrew was the most detail-oriented one and I wish he was still working there. I will keep using their service. However, I am somewhat hesitant to recommend them.

    Shake A Paw - groomer - Updated June 2026

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