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    Puff & Fluff Grooming - Litchfield

    3.8 (37 reviews)
    Closed 7:30 am - 3:30 pm
    Updated 1 week ago

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    Response quality

    Excellent

    Response time

    4 hours

    Services - Puff & Fluff Grooming - Litchfield

    Pet sitting

    Puff & Fluff Grooming - Litchfield Photos

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    Reviews With Photos

    My Ripley-girl after her first grooming session
    LeaDawn J.

    First time bath, de-shedding, trim and nail cut for my 5.5 year old Shepherd. She was super anxious, but the staff was great and she calmed down. Much less shedding and her coat looks great. She looks gorgeous! The young man at the front desk was very friendly and helpful.

    Michaela M.

    This has become our go to for our puppy. The gals that work here are always friendly with us and especially with our dog. This is our second visit and we are very pleased with how well he is groomed and the staff always seems to love him. Our second visit was a busy day so they did communicate with us about the extended time it would take for our dog to be ready, we appreciate that! The interior is very cute, with lots of items for sale. However the lobby could use a little cleaning, dog hair all over the floor, assuming from the grooming area.

    Janine Y.

    Had my Labordoodle puppy groomed for the first time. He looks beautiful! Thank you Stephanie.

    Cut above the eye

    I've never had my dog cut while at a groomers until I came here. I normally go to petsmart and they always take good care of my pup but my coworker recommended this place and said it would be cheaper ($45) but it was actually more ($65). The website did say $45 for card dog which my dog is. My pup received a cut on her eyelid. They pushed her visor way back. One side of her hair on her face is longer than the other. I knew it was going to be bad when the groomer told me I can bring my pup back to get the cut fixed before the groomer even brought her out. The body was fine (due to my pup always wearing dresses) but they totally messed up her facial cut and even cut her on her eye.

    Hi We just moved to the area from California this month. I searched a lot on yelp for good reviews. Having a standard poodle requires a lot of maintenance for grooming. I was really nervous about taking him to a place I've never been before. When me and my wife came in we explain the way that we wanted him groomed. When we picked him up we were very happy the way Titan looked

    This is just one of the tufts of hair near her ear that's too long
    Alyssa P.

    *Update* They did reach out to me after my yelp review and offered me a refund which I appreciated. However, since I made an appointment on the phone after getting their number on yelp, I never went to the website or received an email about the vaccination records. AS MENTIONED, I am a NEW puppy owner and am not very familiar with the puppy vaccination process. I think requesting that I bring immunization records over the phone when I made my appointment, or even when I first checked her in would've helped me to realize that I still needed to get her another round of shots prior to her first grooming appointment. Just saying that if my pup can slip through the cracks, then so can someone else's. That's all. I had just figured that being a pet groomer, they would've reached out to me prior to my yelp review to check in. I had not missed any calls/voicemails/texts prior. I appreciate them reaching out and giving a refund. Also, I could've let you guys know my dogs immunization status had someone asked me instead of calling my vet. Once again, everyone has been pleasant enough but I will not be back.

    Picture of Ruby

    Just picked up my miniature poodle and she looks amazing. Alondra is the groomer who does the magic on our Ruby. Ruby looks stunning. This is Ruby's forth groom with Alondra at Puff and fluff in Goodyear AZ. Great place to take your fur baby. The work is on point and the staff are caring and patience with with your fur baby.

    Lorena C.

    I'm so grateful. Very professional and kind. Groomed both of my dogs in a timely manner, and they look great! The facility was fresh and very clean.

    I will not be taking my dog back. I got my dog back with cuts on both ears. It's been two weeks and they're still not healed. I was definitely not expecting to take my dog to the vet after the groomer's.

    Puncture holes near our dog's tail.

    Extremely disappointed and disgusted with this business. Over the past year, we have brought our dog here a few times and typically had fair experiences. The most recent time was much, MUCH different. Within hours of bringing our dog home after her groom, she began crying in pain and not allowing us to touch her back side. Within what ended up being two separate visits, our vet discovered trauma in the form of disc inflammation and dozens of puncture wounds from clippers all over her back side. We were left with a bill of over $500 due to the x-rays, consultation fees, and 3 medications our vet recommended on top of the fact that our poor dog is now confined to a kennel most of the day to allow her to heal adequately. P&F handled this situation poorly, to say the least. Krissy got extremely defensive with both myself and my vet, and "in good faith" only offered to reimburse us for our consultation fee from the vet. P&F only cares about covering themselves and can't even own up to the fact that the trauma was caused by their groomer. They accused us of not telling them if there was something wrong with our dog beforehand yet hid that their groomer caused our dog trauma and left us to find out on our own and foot the bill as well. This business is disgusting and only cares about their money, not how they actually treat dogs. Do not bring your dogs here, ever.

    Stassie W.

    We moved from California to AZ about a year ago and have been taking our pup here ever since. The groomers are all so kind and our dog always leaves with a great cut. Thanks Puff and Fluff for keeping our girl looking her best.

    Puff & Fluff is not only overpriced for basic grooming services but also left me with a $330 vet bill after we discovered what appeared to be a cluster of lesions or holes along my dog's back a few days after he was groomed. Leaving 2 stars because they were able to handle my 1.5 year old Pomchi who tends to get defensive at the groomer, but will not be returning. I do not trust their instruments to be clean.

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    2 years ago

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    10 months ago

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    3 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Very good to bring your dog.I bring my 2 frenchies here every time and they do a wonderful job

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    9 years ago

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    9 years ago

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    8 years ago

    Great service and staff. Love bring my little teacup Maltese for her groomings. Fair prices and cutest little shop.

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    8 years ago

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    7 years ago

    I have a very difficult dog and their staff are patient and empathetic. I wouldn't take her anywhere else.

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    8 years ago

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    4 years ago

    the both dog look real nice they did really good job on them my mom was so happy when she saw them

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    9 years ago

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    7 years ago

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    7 years ago

    We have been coming to this location since it was the Doggie Door. My pets LOVE it! They a very fast and friendly.

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    8 years ago

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    Ask the Community - Puff & Fluff Grooming - Litchfield

    Review Highlights - Puff & Fluff Grooming - Litchfield

    The best grooming in the west valley!

    Mentioned in 2 reviews

    Read more highlights

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    Our family travels a lot, and we used to rely on a nearby pet boarder for those all-too numerous…read moreoccasions when our dog was unable to tag along. The boarder's service was fine, but our Mini Schnauzer Annie would come home anxious and exhausted from the stress of the noisy, unfamiliar, chaotic environment. Then we found Home Buddies, and Annie has never been back to the boarder since. The service provided by the Home Buddies staff is so caring and professional. They set up an initial meeting at our house to get to know Annie and us, to see what her normal daily routines and our expectations were, and to talk about what a normal visit could look like. They offer several options, and we chose once-a-day 30-minute visits where they would refresh Annie's food and water as well as play together or go for a walk. We gave them a house key and a code for our home's security system - which, honestly, takes a good bit of faith to do upon a first meeting. But I would do it again in a heartbeat, as our faith in Home Buddies has only gotten stronger. They have proven to be an excellent and reliable source of care for Annie on numerous occasions. Short trips, long trips, holiday weekends, vacation weeks - Terri and the staff at Home Buddies are there any time we need to leave our friend at home without us. Communication with the Home Buddies staff is excellent, easy, and always prompt. We recommend Home Buddies and their in-home pet service to everyone without hesitation.

    We have had Home Buddies care for our dogs and cat twice now. We wouldn't leave our pets with…read moreanyone else! I was worried about boarding my dogs because whenever I checked in on them through the camera system, they seemed nervous and uncomfortable. So, I wanted to find a service that I trusted to take care of my dogs while at home. Terri and Chelsea are awesome! They will give you pictures and updates on how your pets are doing, which is always helpful if you are anxious about leaving your pets behind. When we come home from our trips, the dogs are happy and the next day they're waiting by the door for Home Buddies to come back. I'm thankful we have found them and our pets can be comfortably at home.

    Camp Bow Wow Avondale

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    I HIGHLY recommend this place! I have been taking my Bella here a couple of days a week for a few…read moremonths now and am so so happy I found this place. Everyday when we arrive we are greeted with smiles and love. My Bella gets so excited when we pull in and the staff really love their job. You can feel the love when you walk in the door instantly. Just a great place with great vibes and you can tell everybody loves it here. All of the pups are happy and I also love the different events they have throughout the month that you can sign your pup up to. The cameras are a great addition to feel at ease if you are wondering how your pup is doing. I even got my pup a bath a couple of weeks ago and she looked great after while smelling so good. I could go on and on about the staff and the manager here! Just a great place with great people that really love what they do and love all of the fur babies. Thank you Camp Bow Wow for giving love to my Bella when I am at work!! She really loves it here!

    I used this location for overnight boarding for my dog, and I'm really disappointed with the…read moreexperience. They cut his nails too short, and no one informed me about it. When I brought up my concerns, I felt like they weren't taken seriously and no one really listened or tried to address the issue. As a pet owner, I expect transparency and care, especially when something goes wrong. Unfortunately, this experience left me feeling uneasy about the level of attention and communication here. I would not recommend this location based on what happened.

    Lyndee's Pet Sitters

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    After reading great reviews I used Lyndee. On first day I left a large note saying please text as…read moresoon as you get in. A few hours after when she should of arrived I texted her why hadn't she been there and she said she'd been there for a couple hours. Seemed odd but I blew it off. Then we used her for a week vacation and we had a security camera in the kitchen. I had asked to never let pups go more than 6 hrs at most without going out. At 10 hours when she hadn't been there I texted and she said she had been there 3 hrs before. We confronted her and she admitted she lied. We said we are watching closely so if it will be more than 6 hours let us know. Throughout the week she was late several times because truck broke down, raining too hard to drive, couldn't get a friend to drive her, and then she acquired a car and It too broke down. I could of been understanding about all this but seeing in video she didn't pet or talk to our animals was so upsetting. We have two small lap dogs that she we never saw her pet she just pushed them away and said calm down, same for cats. It broke my heart. I only write this so other pet parents don't go through the same ordeal.

    Having moved to the area last year from the Eastern US, it's tough to find a place that will take…read morecare of three large dogs, especially in the West Valley. Fortunately, Lyndee provides in home care. We used her services last week to take care of our dogs while we were away. She's fantastic and our dogs loved her. Thank you.

    Puff & Fluff Grooming - Litchfield - pet_sitting - Updated June 2026

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