I'm really particular about bringing my dog to the groomers and I don't do it often, but every once in a while I'd go to get her haircut because I'm too lazy to do it myself and my dog has not been cuter. They did such a great job on my pup and she smells great. read more

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i took my dog to puff and fluff for a 11:30 am appointment at the Litchfield spa for a bath and brush. I told them my dog does not like the noise from the blow dryer so she needs to be towel dried and she does not like being kenneled. the receptionist looked totally confused and said she needs to check with someone in the back. A lady came out with pink head phones and did not give her name. she told me that she did not know what I was there for! I again explained I want a bath, brush towel dry and I would wait in the front office so they didn't have to kennel my dog! she said she didn't understand what I wanted? at this point I decided that for my dogs saftey I would not leave my baby with this person who seemed to be very irritated at me for asking for a small accommodations so my dog would have a good experience . I will never go back to puff and fluff in litchfield near Van Brien. read more

Puff & Fluff Grooming - Litchfield location has done a great job with my 8 month old Shih Tzu, Coco, all 3 times she has been there. They even let her air dry because she is terrified of the blow dryer. Coco is excited to go every time we get out of the car. I'm so happy to find a reasonably priced groomer that does a great job! read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

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First time bath, de-shedding, trim and nail cut for my 5.5 year old Shepherd. She was super anxious, but the staff was great and she calmed down. Much less shedding and her coat looks great. She looks gorgeous! The young man at the front desk was very friendly and helpful. read more

Puff & Fluff Grooming - Litchfield - My Ripley-girl after her first grooming session - Pet Sitting Near Me - Goodyear, Arizona

This has become our go to for our puppy. The gals that work here are always friendly with us and especially with our dog. This is our second visit and we are very pleased with how well he is groomed and the staff always seems to love him. Our second visit was a busy day so they did communicate with us about the extended time it would take for our dog to be ready, we appreciate that! The interior is very cute, with lots of items for sale. However the lobby could use a little cleaning, dog hair all over the floor, assuming from the grooming area. read more

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My pup seemed to have liked it there. It was a bit pricey for a shave and there were spots I trimmed further when we got home. But the desk staff was excellent and efficient and I appreciate that. read more

Had my Labordoodle puppy groomed for the first time. He looks beautiful! Thank you Stephanie. read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

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I've never had my dog cut while at a groomers until I came here. I normally go to petsmart and they always take good care of my pup but my coworker recommended this place and said it would be cheaper ($45) but it was actually more ($65). The website did say $45 for card dog which my dog is. My pup received a cut on her eyelid. They pushed her visor way back. One side of her hair on her face is longer than the other. I knew it was going to be bad when the groomer told me I can bring my pup back to get the cut fixed before the groomer even brought her out. The body was fine (due to my pup always wearing dresses) but they totally messed up her facial cut and even cut her on her eye. read more

Puff & Fluff Grooming - Litchfield - Cut above the eye - Pet Sitting Near Me - Goodyear, Arizona

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Hi We just moved to the area from California this month. I searched a lot on yelp for good reviews. Having a standard poodle requires a lot of maintenance for grooming. I was really nervous about taking him to a place I've never been before. When me and my wife came in we explain the way that we wanted him groomed. When we picked him up we were very happy the way Titan looked read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

*Update* They did reach out to me after my yelp review and offered me a refund which I appreciated. However, since I made an appointment on the phone after getting their number on yelp, I never went to the website or received an email about the vaccination records. AS MENTIONED, I am a NEW puppy owner and am not very familiar with the puppy vaccination process. I think requesting that I bring immunization records over the phone when I made my appointment, or even when I first checked her in would've helped me to realize that I still needed to get her another round of shots prior to her first grooming appointment. Just saying that if my pup can slip through the cracks, then so can someone else's. That's all. I had just figured that being a pet groomer, they would've reached out to me prior to my yelp review to check in. I had not missed any calls/voicemails/texts prior. I appreciate them reaching out and giving a refund. Also, I could've let you guys know my dogs immunization status had someone asked me instead of calling my vet. Once again, everyone has been pleasant enough but I will not be back. read more

Puff & Fluff Grooming - Litchfield - This is just one of the tufts of hair near her ear that's too long - Pet Sitting Near Me - Goodyear, Arizona

Just picked up my miniature poodle and she looks amazing. Alondra is the groomer who does the magic on our Ruby. Ruby looks stunning. This is Ruby's forth groom with Alondra at Puff and fluff in Goodyear AZ. Great place to take your fur baby. The work is on point and the staff are caring and patience with with your fur baby. read more

Puff & Fluff Grooming - Litchfield - Picture of Ruby - Pet Sitting Near Me - Goodyear, Arizona

I'm so grateful. Very professional and kind. Groomed both of my dogs in a timely manner, and they look great! The facility was fresh and very clean. read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

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I will not be taking my dog back. I got my dog back with cuts on both ears. It's been two weeks and they're still not healed. I was definitely not expecting to take my dog to the vet after the groomer's. read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

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Extremely disappointed and disgusted with this business. Over the past year, we have brought our dog here a few times and typically had fair experiences. The most recent time was much, MUCH different. Within hours of bringing our dog home after her groom, she began crying in pain and not allowing us to touch her back side. Within what ended up being two separate visits, our vet discovered trauma in the form of disc inflammation and dozens of puncture wounds from clippers all over her back side. We were left with a bill of over $500 due to the x-rays, consultation fees, and 3 medications our vet recommended on top of the fact that our poor dog is now confined to a kennel most of the day to allow her to heal adequately. P&F handled this situation poorly, to say the least. Krissy got extremely defensive with both myself and my vet, and "in good faith" only offered to reimburse us for our consultation fee from the vet. P&F only cares about covering themselves and can't even own up to the fact that the trauma was caused by their groomer. They accused us of not telling them if there was something wrong with our dog beforehand yet hid that their groomer caused our dog trauma and left us to find out on our own and foot the bill as well. This business is disgusting and only cares about their money, not how they actually treat dogs. Do not bring your dogs here, ever. read more

Puff & Fluff Grooming - Litchfield - Puncture holes near our dog's tail. - Pet Sitting Near Me - Goodyear, Arizona

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We moved from California to AZ about a year ago and have been taking our pup here ever since. The groomers are all so kind and our dog always leaves with a great cut. Thanks Puff and Fluff for keeping our girl looking her best. read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

My ball of fur looks beautiful again. Thank you! I think area prices have risen by approximately $10 per cut recently by all of the local groomers. I gave a tip this time, but might hold up on it next time. Not because the service, but just the value/price. I have a feeling the tip is technically priced into the cost of the cut. read more

Puff & Fluff is not only overpriced for basic grooming services but also left me with a $330 vet bill after we discovered what appeared to be a cluster of lesions or holes along my dog's back a few days after he was groomed. Leaving 2 stars because they were able to handle my 1.5 year old Pomchi who tends to get defensive at the groomer, but will not be returning. I do not trust their instruments to be clean. read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

I just moved to this side of town and am in search of a dog groomer for our new puppy. I had used previous my groomer for 11 years and I think she loved my dog as much as I did! I am looking for a similar relationship for my puppy. - it was easy to make an appointment online -the salon is very easy to find - I proactively provided the vet records for my puppy. The woman took them and set them down without looking at them. - I explained my concerns as this was my puppy's second groom ever. - when I went to get my puppy, there was almost a line out the door to pick her up. I was excited as I thought I found my new groomer. As I got to the front it was the same woman who checked me in. I nervously asked how my puppy did and she replied "I don't know, I didn't groom her". There was such a long line that she didn't go ask the groomer for me or offer to have the groomer come out. - After I paid, the woman went to get my puppy, who seemed happy, and basically called "next" and looked right past me. I felt like I was checking out at a convenience store with no personal interaction whatsoever. I still have no idea how it went. Judging by the long line, many people love this place and that's great. It just wasn't for me and my puppy. read more

The best grooming in the west valley! My dog always looks great after, even though I know how wiggly she is and it's hard to groom her. read more

Puff & Fluff Grooming - Litchfield - Pet Sitting Near Me - Goodyear, Arizona

Pricing is misleading. Paid almost double what I usually pay at the other place even though the website pricing shows it would be the same. When I picked him up, they told me that I should not have picked the cut length that I did because my dog was too skiddish and it could have caused them to cut him with how short it was. I don't know what length to pick, I just picked based on look. And if it was dangerous, they should have not done that length. They're the "professionals", not me? Also realized after I got home that they never asked for my pup's vaccination records. I saw others reviews on here that their dog got sick after going here. It makes sense. Thank goodness mine is up to date on shots but no one ever asked. read more

Very good to bring your dog.I bring my 2 frenchies here every time and they do a wonderful job

Liz's team did a great job on our 3 little ones. They were able to kennel all 3 together to keep anxiety down. Our 2 Yorkie's and 1 Brussels came out great! Great customers service as well. They are also open 7 days a week which is extremely helpful. We will be return customers read more

I drove to this salon from Peoria because the newspaper stated that Santa would be there to take pictures with the pets, and all the proceeds would go to a pet rescue. When I got there, I was told that Santa had cancelled. Sorry. This is not professional and not acceptable. I changed all my morning plans to be there. Also, the place does not look like the picture. It was really dirty and smelled bad. I would not take my dogs there. read more

Great customer service, my dog was a little scared when we arrived but was well taken care of. I appreciate the workers efforts and doing a good thorough brush on my dog that has been shedding his winter coat! read more

Great service and staff. Love bring my little teacup Maltese for her groomings. Fair prices and cutest little shop.

We have been with this dog salon for a long time. Probably about 13 years with at least three or four different owners. The current owner is our favorite. The groomers do a wonderful job and the manager is so sweet. The facility is clean and most of all our three furkids are happy to go there. We highly recommend the Goodyear Puff and Fluff. JR Smith read more

Out of our 2 dogs one does ok with grooming and the other is terrified. Puff and fluff did a great job with both of them and they look really good and smell so much better. Drop off and pick up was super easy. Definitely going back to them.. read more

1st time at Puff & Fluff Goodyear was an easy experience. The cut wasn't exactly what I had asked for but I'll chalk it up to my terrible explanation of what we wanted. Our 2nd time in and they nailed the cut. Our little fur baby looks too cute! Stefanie nailed it. read more

I have a very difficult dog and their staff are patient and empathetic. I wouldn't take her anywhere else.

Dropped our two (2) fur babies off, one weighing in at apx 130 lbs (Tibetan Mastiff with 2 coats of hair) and our dear rescue lady that weighs apx 50 lbs. They took their time and returned our babies to us looking SO handsome and beautiful. Thank you for such a fantastic job ! read more

the both dog look real nice they did really good job on them my mom was so happy when she saw them

Great local find on the west valley! Super friendly front staff. They made booking my appointment easy, and informed me of what the services included. They gave my little man Ziggy lots of love while checking in. He smelled and looked great at pick up! The price was very affordable! I would definitely recommend Puff and Fluff to anyone looking for a good groomer. read more

Puff and Fluff did an exceptional job on our baby today. We are from out of state and we're happy to find them. They came highly recommended. The staff and groomer were great! We will be using them again! read more

We have been coming to this location since it was the Doggie Door. My pets LOVE it! They a very fast and friendly.

Very disappointed that I called 2 different locations on Feb. 6th to get info on grooming, had to leave a message and as of today, Feb. 13th, I still have not received a call back from either location. Very poor customer service! read more

Our original groomer just moved away so i called these fine people! They got me in the very next day talked about the cut i wanted and length for my shitzu. they even had hair length samples and suggested the right one. when i picked Wrigley up he was so relaxed and happy, I have NEVER seen my dog so at ease after a groom! ROCK STARS......I wish I knew about them 6 years ago!!!! Great Job thank you so much. read more

First I will say that my Moosie looked good when I picked her up. She is a 7 month old miniature schnauzer, still a puppy. She has been to another groomer twice. I was told the second time that she was good, the first she didn't sit still. This time I was told that she was hard to handle and there would be a extra charge. When I asked why they wouldn't charge the second time to allow for the fact that she didn't know them I was told that the groomer was bitten and scratched. This is a pup who loves everyone. She has been to puppy parties with many dogs and people and has loved everybody. There has never been aggression of any kind. The trainer that I've worked with has a hard time believing she would be aggressive. This is either an excuse for charging me more or the groomer didn't show the love that would put my dog at ease. I have had dogs for years and been to many groomers. The staff that I encountered didn't show the love asnd care that I've experienced at other places. read more