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    Shake Shack Dublin

    2.0 (34 reviews)
    Closed 10:00 am - 10:00 pm
    Updated a few days ago

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    Raw cheeseburger

    Raw hamburger after a 20 minute wait. Always bad service and milk shakes always out. Always horrible service like they are being tortured.

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    Nancy R.

    Location: Dublin-Granville Rd, Dublin Ohio Website: www.shakeshack.com Menu: see website Hours: see website Service: excellent, attentive and friendly staff Parking: plenty of parking available in the lot; but be cautions of the heavy drive-thru traffic. This is a very popular spot! Don't have a favorite hamburger and milkshake spot? You do now. Think you already have a favorite? Try Shake Shake and confirm - you won't be sorry. I've heard of "Shake Shack" for decades but have never tried this low-key, moderately-priced, high quality food shop before. My son and I were looking for a place for an early dinner (or maybe it was late lunch?) in the area and spotted this really new location. It was an instant "yes" and we pulled in for our first experience of this fabulous fare. We each ordered a cheeseburger with our desired toppings and since it is right there in the name - we each ordered a milkshake. Chocolate for him (delicious) and Tiramisu for me (absolutely out of this world - even includes one crisp lady finger cookie dipped into the entire shake, which slowly absorbs the milkshake). Since we were both at our caloric calorie total for the day with this single meal, we shared an order of french fries. What is great: the burgers and shakes are outstandingly good. The fries are crinkle-cut and fried to a nice crispness but for me, that shape is "meh" and I only enjoy them when they are piping hot (another reason I am not likely to place a "to go" order - but you do you) What I suspect is great: Cheese fries. Hot Dogs. Actually - anything on the menu. I need to review the menu more closely and see what other sides they have and try them. Based on the expert frying of the crinkle cut fries - they know how to fry food so it is crisp but not greasy. What to expect: 1. Expect them to be busy. 2. Expect to either order from one of the kiosks or walk up to the counter. Your call. 3. If eating "in" expect them to call your name with the tray of freshly prepared, piping hot (if applicable) or pristinely cold (if applicable) food and drink to your table. (NOTE: I Have never ordered "to go" - this food probably transfers just fine but if you have the option, highly recommend eating inside) 4. This is a new restaurant but it is also pristinely clean - very enjoyable to dine "in"

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    2 years ago

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    Ellie K.

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    5 months ago

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    Ellie K.

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    3 years ago

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    10 months ago

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    3 months ago

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    Ellie K.

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    7 months ago

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    Ellie K.

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    3 years ago

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    2 years ago

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    1 year ago

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    8 months ago

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    Ellie K.

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    3 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Not sure what everyone is fussing about. We eat here frequently and the food is delicious.

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Service was insanely slow. Took 20 minutes to get a 6 piece nugget when 1 car was in front of me.

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    2 years ago

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    3 years ago

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    3 years ago

    Terrible service. 15+ minute waits every single time and they continuously get orders wrong.

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    3 years ago

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    Review Highlights - Shake Shack Dublin

    There was friendly service at the drive thru, with pretty stringed lights above it.

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    Steak ’n Shake - I like Steak and Shake but this location has the thinest hamburger I have ever seen. About 1 or 2 oz burger smashed paper thin. Pathetic!!

    Steak ’n Shake

    2.4(110 reviews)
    0.6 miNorthwest
    $

    To be completely honest, if you are eating what I got at steakshake, you need to be prepared to…read moremake it home to a safe space toilet. We've all been there before. The milkshake will do you in, and if you couple it with fries, then you're as good as a goner. They'll taste damn good though. Make sure to get fries and be nice to the people who work there. I think this picture highlights my experience. Not a great skin day for me though but I want you to see my thoughts.

    This is a tough one. I still really like their food (taste quality reasonable value). $7 for a…read moresingle w cheese combo cooked fresh with quality veggies is good price these days! However it is a totally different experience post pandemic. 100% self service from order kiosk, to pick up food and drinks on plastic picnic basket things. They even recently added a QR code on your receipt that you have to use to be able to turn on the fountain drink machine to get your drink. Like.....come on. I know the pandemic almost took them out and they seem to have returned to pre pandemic stock prices. A lot of locations have closed too. I was here for an hour over lunchtime and there were 4 total dine in tables. Total of 6 people. One pick up order and just a couple drive thru. We used to come here way more often but with kids the self service is a hassle. I don't think they even have trays. Kind of a sad shell of itself. :(

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    Steak ’n Shake - Pathetic burger

    Pathetic burger

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    Shake Shack Dublin - burgers - Updated May 2026

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