First Visit--Impressed!…read more My husband and I visited the Chicken Salad Chick on N. Hamilton Rd. in New Albany, and we had an excellent meal. I ordered the Two Scoops and Two Sides. I tried one savory option and the Classic with pickles--both were delicious! A nice touch was getting a pickle spear on the side. For my sides: * Pasta Salad - Really good with a herb flavor that stood out * Fruit Salad - Fresh and refreshing, a nice lighter option My husband had the Croissant Chicken Melt Sandwich, which he said was fantastic. To top it off, the meal came with a Cheryl's Cookie--an unexpected delight to end the meal. Given how menu prices are these days, I'll admit I've been disappointed by other chain restaurants quite a few times. But this being my first visit to Chicken Salad Chick, I'm honestly impressed. Solid value and great service. I think I'm a fan! Highly recommend checking out the New Albany location if you're in the area.

Pros: They had a Free scoop day for customer appreciation!…read more1/22/26 Everything is so fresh and tasty Love their broccoli salad and the BLT was wonderful The combo comes with a pickle and little cookie, which is a nice touch Good variety of chicken salads Friendly staff Cons: Chicken salads are a bit more shredded than I like, making them a bit mushy Pro tip: Several central OH locations and worth a visit if you've never been. It will make a chicken salad lover out of you if you aren't one already!

Placed my order for pick up, but when I got home, I realized they did not provide me with my salsa…read morehowever I was charged. Who wants chips without salsa? Secondly, my taco was leaking in the bottom of the bag was giving away.... When I took my first bite of the taco, it was so soggy the entire thing fell apart. So I had to put it in a bowl and eat it with a spoon. No one likes soggy tacos!!!!! Called to let them know I did not receive my salsa with my chips and they told me to come in the next day and they would take care of it, however, even with me showing them my receipt, they gave me the incorrect item.... Which was chipotle ranch dip!?!? Again I have to call them... go back out into the cold only to get home and find out they once again gave me chipotle ranch dip, instead of salsa!!!!! People get it together!!! There is NO excuse for messing up three times in a row! Basically, I've had it with this place as they're completely incompetent of even taking an order correctly.

So in all honesty, I was pretty apprehensive about coming here. But hot damn did they do an amazing…read morejob of Americanizing the shhh out of Mexican cuisine. Music they played was terrible, lol but the food made up for it. I can't wait to come back and try more of their food! If you get the hand made churros, ask for another cup of the dip. One just isn't enough!

There is a 50% chance an order is incorrect. Not sure how to even get my money back for all of the…read moremissing items over the past number of orders. The quality of chicken has gone way down and fries seem only 70% full. At least the staff is polite and the place is clean

I love Chick-fil-A, but this one always disappoints. I ordered just a Diet Coke twice now, and had…read moreto wait over 20 minutes for it. Please address this issue, I love you Chick-fil-A.

We came in 30 minutes before closing There was only one person in front of us. It didn't take that…read morelong for the employee to make a sandwich we use that time to figure out what we wanted to order. I ended up ordering an Italian sub on wheat and it was delicious. We also got a cheesesteak Both were huge. The bread was fresh. There was a good meat ratio to the bread so I didn't feel like I was just eating bread with like a thin layer. It actually had meat to eat. Yum. There was tons of seating it had super high ceilings. The only thing that I did not like was they started to pre-close. they had had chairs on top of the tables that you had to walk by and as you sat at a table to eat your dinner, you had to look at this so it felt a little unwelcoming. Other thanFaux pas, we really enjoyed our dinner and would come back

Good sandwich, but the signage was a bit confusing as we went in. There's an arrow on one side of…read morethe store that points to the register for you to order, but you walk through the line of everyone who has ordered to get there. The same thing happened to the next two people who came in after me as well. The sandwich was good and at a fair price. 11" Godfather on multigrain bread, mayo, mustard, lettuce, tomato, banana peppers topped off with provolone cheese and grilled. Nice. Plenty of parking and seating for a Sunday around noon. Without the line mixup it would be a 4 of 5.

My go to restaurant for healthy Mediterranean dishes. And…read moretalk about fast service, literally five minutes and it's time to chow down. My favorite is the grilled chicken rice bowl.... And you will never find any fat or gristle as they meticulously trim, grill, season and boom... perfection every single time! And that creamy Taziki sauce since my taste buds into overdrive. Love the friendly staff and spotless restaurant.

We ordered pans of food for 9 people for carryout. I picked it up and the guy at the counter…read moreassurred me all was in the bags. I got home and we were missing a pan of greek salad ($40). We live 30 minutes from the restaurant and so I had to drive back to get it - spent an extra hour and missed most of the meal with our family. I called driving back and did not even receive a "sorry." When I picked up the missing salad again the cocky guy at the counter did not even bother to say he was sorry. The food was average, lacked accompiments like peppers, tomatoes, lettuce, cucumbers, etc. This was a terrible meal and I strongly recommend you not get a meal here.

Honestly just so good consistently good. Clean. Friendly. And delicious food. I don't know what…read moreelse to say but to leave a review it has to be so long so um yeah it's so good I'm willing to write 85+ words to say it's good.

It was just okay. Better than the area Chipotle, but that really isn't saying much. There just…read morewasn't any flavor- at all. I've eaten at other locations that were really good. The ingredients still seemed very fresh and everything looked good. Customer service was really good. Just no flavor.

Took my order, they asked what sauce(s) I'd like so I said 2. Got to the second window. The worker…read morewas so rude for no reason and I looked in my bag to make sure I had everything. I asked for one of my sauces they didn't give me and told me rudely they are 50cent each. All of that for this little bit of food, and wanted to charge me more money. The ranch he gave me tasted outdated, nuggets were soggy. Wish I never went. I would rather have spent more money somewhere else. Lesson learned. GET BETTER WORKERS!

I am 2.5 miles from this store and it takes me 5 min at the most to get home. Why is my food always…read morecold. I ordered a Dave's single meal. Fries were cold not room temp COLD and the burger meat was maybe room temp. Never seem to be able to get hot food from this location. Go somewhere else.

I have to give this location 5 stars. The large gyro and onion rings hit right where I needed…read more Portions are generous and the. Pass taste of the gyro meat was all I needed to sit back and smile. The real onion rings are unequaled. They are absolute amazing. And they are crispy even on delivery.

We placed an online order in advance and it was easy to do a quick pick up via the drive through…read morewhen we arrived. Everything was well packaged for travel. We tried the falafel & rice bowl, which came with a hearty portion of rice pilaf and pita bread and a delicious "signature sauce" on the side, gyros, and fries. It's very nice that the gyros come in three sizes - including mini, regular, and large (3, 6, or 9 oz of meat) - so you have flexibility in how much food you get. The fries were nice and crispy. The portion sizes were generous and everything was quite delicious. We will be sure to stop by again.