Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

I have eczema and was looking for a dermatologist near my home. I read the reviews on google and on…read moreYelp and impressed that I called asking if they accept new patients. They were able to get me in a couple of weeks. I didn't have to wait long. There is a $25.00 fee for new patients (non refundable) which I understand incase of no shows. They sent me a questionnaire and health info information to fill out online so I didn't have to do it at the office. Very easy and quick. This place is pretty big, not only do they do dermatology, it's also a place they do Botox and other cosmetic procedures. It's so clean and the staff is attentive/ super friendly. My dermatologist was Emi Dougherty, CNP - Certified Nurse Practitioner. She was very patient and answered all my questions. They prescribed me Opzelura cream for my eczema. It's worker so far and I scheduled another appointment for follow up and skin test. Overall I am satisfied with my visit and recommend coming here.

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

All of the staff and physicians I've encountered have been great. At their core- medical…read moredermatology- catching the bad stuff. Extra beauty services- but not pushy. Nice facility to round it out. Keep up the good work!

I want to state upfront that this review is not a reflection of Dr. Sheth. He is easily a…read more5/5--thorough, supportive, and exceptional at delivering care. Unfortunately, the office staff and administrative operations are the absolute worst I have ever encountered. For a clinic treating patients in severe pain, the complete lack of empathy, basic courtesy, and organization is defeating. Front Desk & Customer Service: The reception staff is unwelcoming and hostile. Basic greetings are non-existent, emails and voicemails go unreturned for days, and simple tasks like scheduling routinely take multiple phone calls. Billing & Administrative Errors: During my most recent visit, I was confronted with a sudden clerical error regarding my insurance--which has been on file for months. Instead of attempting to resolve it, the staff member flatly told me I had to either pay out-of-pocket or pay a cancellation fee, showing zero willingness to problem-solve. I was there in severe pain for infected sutures and significant ulcerations, not cosmetic procedures. Fortunately, the office manager stepped in to resolve the issue so I could be seen. Clinical Miscommunication & Patient Safety: This is not an isolated incident. I have run out of necessary medications multiple times due to staff oversight. On one occasion, I had to repeatedly fight to get a prescription for Prednisone filled because a Medical Assistant failed to carry out Dr. Sheth's explicit notes, ultimately requiring the doctor to be contacted while out of the office to correct the mistake. While Dr. Sheth is a fantastic physician, a doctor can only be as effective as the team supporting them. If you are seeking routine or cosmetic care, this office might suffice. However, for patients dealing with chronic pain or serious medical conditions, the standard of care provided by the support staff is unacceptable. The management needs to hold this staff accountable and enforce basic standards of patient care and compassion.

Dr Lucky is an excellent dermatologist. He is very knowledgeable and thorough. I'm been going to…read morehim for over 30 years. I highly recommend.

Been seeing dr lucky for many years. Very knowledgeable and takes plenty of time with each…read morepatient. Has office in Anderson too. Does procedures in office.

I've been trying to get on Acutane for months and the office keeps prolonging the process. First it…read morewas issues with my iPledge. I told the office my account wasn't set up but they told me it was fine. When my appointment came around one month later, the office finally discovered that my iPledge wasn't working. I had to redo my labs and wait another month to begin Acutane. I was charged for both appointments. When I finally had my appointment to begin treatment, I show up at my scheduled appointment time and the office tells me they canceled my appointment because my provider went home sick. They told me there was no way they could find anyone to see me at my scheduled appointment time. The woman at the office told me "Life just happens and we have to deal". When I go to my rescheduled appointment, I am finally prescribed Acutane, months later than intended. When the pharmacy went to fill my prescription, they couldn't because my iPledge account was still set by my provider to my original appointment date that the office canceled and the prescription window had closed. I called the office to resolve this issue. I was put on hold for minutes just to be told that someone else will call me to figure it out. When I confirmed with the woman that someone would get back with me, she responded, "yeah that's what I just said." I have been very displeased with the administration at this location. They do not pay attention to details and do not care about the inconvenience caused to patients.

I will not be returning to this practice! The scheduler who informed me of my biopsy results was…read morerude. When I started to ask a question, she told me I needed to be quiet and listen. I was never given an opportunity to ask my question of the actual provider. The scheduler also insisted that the excisions of Basel cell and squamous cell cancerous spots needed to "wait" for treatment until I was fully recovered from a knee replacement surgery. That is incorrect and dangerous information! I have since made an appt. with another derm practice for timely follow up. I really liked the PA, Abigail Main. But, unfortunately they have a scheduler who thinks she is qualified to dispense medical advice that is dangerous and erroneous. Therefore, I would NOT recommend this practice.

Sooo upset with this place, leaving to see a new dermo. I have been a patient for years, and have…read morebeen struggling with my acne a lot recently. I made an appointment for help, (which mind you takes forever to get into in Cincinnati) and they turned me away because my insurance got renewed a week ago and a copy hasn't come in the mail yet. I provided the new numbers/information digital bu they still refused me after driving all the way out here simply needing serious help with my skin. I understand doctors need to see proof of insurance, but she didn't at the very least even have the professionalism or decency to come out and speak to me about it, rather had the front desk shun me even though I was visibly tearful and stressed since I spent the time driving all the way out looking forward with getting help with my acne. So disappointed

I have been seeing Dr Long for many many years. I've liked her for both medical and cosmetic needs…read more However, recent visits have been awful and it's to the point where I need to find a new practice. She has an aggressive nurse who has been incredibly rude and has an arbitrary policy for late arrivals - I can't tell if it's 5 minutes or 10, but I've been in both scenarios and there is no grace period in her mind for a downtown office. It's so aggressive, I won't be back. It'll ruin your day.

Two of my three previous appointments with The Dermatology Group were canceled by this…read moreestablishment. For my next appointment, I arrived 12 minutes late because of road work and heavy rain in the area, and I was told I would have to reschedule the appointment because of a strict 10-minute limit. Does not seem fair to me. I won't be back.

Beware, they will tell you that they take your insurance but neglect to tell you that each doctor…read moremay or may not accept your insurance and you won't find out until you get an enormous bill in the mail. Fraudulent practices.

I've never been treated so rudely by a dr. Asked him questions about the much bigger than expected…read morescar and he refused to listen or discuss my concerns. "I'm ending this appointment now" please find someone else.

Some background so you can weigh my review. I have been treated for skin cancer by different…read moredermatologists in the District of Columbia (1 navy Doctors), Virginia (2 army Doctors), Maryland (2 civilian Doctors), and Cincinnati, OH (2 civilian Doctors). I left the last two Cincinnati Doctors because of poor screening with the first and poor billing practices with the second. I met with Dr. Brown for the first time in October of 2022. The nurse (her name escapes me) was professional and administered local anesthetic virtually painlessly. Dr. Brown seemed professional, and compassionate. She completed a full body check, froze some sites and took one biopsy. The administrative staff I have spoken with and met are pleasant and professional.