Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

5 stars - A True Gem in Cincinnati!…read more I recently had my first appointment at Mona Dermatology and saw Megan -- and let me just say, WOW. She was absolutely wonderful: professional, warm, and incredibly skilled. The entire experience felt elevated from start to finish. The atmosphere is top-tier -- modern, welcoming, and not at all clinical-feeling like some other places I've been. There was hardly any wait (a rare gem in healthcare these days), and the results? Better than expected. Truly. It feels like a work of art -- subtle, natural, but with a big impact. I've been to several cosmetic dermatology spots around Cincinnati, and Mona Dermatology is, without a doubt, at the top of the list. If you're looking for results and a great experience, this is your place.

All of the staff and physicians I've encountered have been great. At their core- medical…read moredermatology- catching the bad stuff. Extra beauty services- but not pushy. Nice facility to round it out. Keep up the good work!

Nice warm and inviting space. Got me in very quickly. Attendant saw me and doctor came in shortly…read moreafter. Sincere and caring approach. Good treatment and recommended a steroidal cream that has been amazing for a variety of small skin cuts and abrasions. As well as, treating minor skin cancers/ potential skin cancers.

Dr Lucky is an excellent dermatologist. He is very knowledgeable and thorough. I'm been going to…read morehim for over 30 years. I highly recommend.

Been seeing dr lucky for many years. Very knowledgeable and takes plenty of time with each…read morepatient. Has office in Anderson too. Does procedures in office.

I visited this office for what I thought would be a routine dermatology exam. I was seen by an…read morein-network nurse practitioner, but later discovered my insurance was billed under a different out-of-network physician's name. I was never told before my visit that this would cause my insurance to deny coverage or that I would be billed at out-of-network rates. When I disputed the charges, the office claimed I "should have known" from a past visit more than a year earlier -- even though they never disclosed this at the time of the current appointment. The result? A bill hundreds of dollars higher than expected for a basic procedure, plus pressure to schedule unnecessary follow-up visits. Patients deserve transparency about costs and insurance coverage before treatment. Based on my experience, I strongly recommend asking detailed questions about how your visit will be billed, who the "billing provider" will be, and whether that provider is in-network -- or consider going elsewhere.

I had an appointment on Monday for a routine examination. When I got to the office, it was closed…read more No one contacted me to let me know to change my appointment or that the office was closed on Monday. I had changed my work schedule to keep this appointment. There were three other people at the door who also had not been notified the office was closed. The person I spoke to on the phone was very uncaring about my situation. Obviously their customer service skills are lacking and they have no concept of taking care of patients. They lost a patient and anyone I can keep from seeing them I will.

Sooo upset with this place, leaving to see a new dermo. I have been a patient for years, and have…read morebeen struggling with my acne a lot recently. I made an appointment for help, (which mind you takes forever to get into in Cincinnati) and they turned me away because my insurance got renewed a week ago and a copy hasn't come in the mail yet. I provided the new numbers/information digital bu they still refused me after driving all the way out here simply needing serious help with my skin. I understand doctors need to see proof of insurance, but she didn't at the very least even have the professionalism or decency to come out and speak to me about it, rather had the front desk shun me even though I was visibly tearful and stressed since I spent the time driving all the way out looking forward with getting help with my acne. So disappointed

I have been seeing Dr Long for many many years. I've liked her for both medical and cosmetic needs…read more However, recent visits have been awful and it's to the point where I need to find a new practice. She has an aggressive nurse who has been incredibly rude and has an arbitrary policy for late arrivals - I can't tell if it's 5 minutes or 10, but I've been in both scenarios and there is no grace period in her mind for a downtown office. It's so aggressive, I won't be back. It'll ruin your day.

Two of my three previous appointments with The Dermatology Group were canceled by this…read moreestablishment. For my next appointment, I arrived 12 minutes late because of road work and heavy rain in the area, and I was told I would have to reschedule the appointment because of a strict 10-minute limit. Does not seem fair to me. I won't be back.

Beware, they will tell you that they take your insurance but neglect to tell you that each doctor…read moremay or may not accept your insurance and you won't find out until you get an enormous bill in the mail. Fraudulent practices.

I've never been treated so rudely by a dr. Asked him questions about the much bigger than expected…read morescar and he refused to listen or discuss my concerns. "I'm ending this appointment now" please find someone else.

Some background so you can weigh my review. I have been treated for skin cancer by different…read moredermatologists in the District of Columbia (1 navy Doctors), Virginia (2 army Doctors), Maryland (2 civilian Doctors), and Cincinnati, OH (2 civilian Doctors). I left the last two Cincinnati Doctors because of poor screening with the first and poor billing practices with the second. I met with Dr. Brown for the first time in October of 2022. The nurse (her name escapes me) was professional and administered local anesthetic virtually painlessly. Dr. Brown seemed professional, and compassionate. She completed a full body check, froze some sites and took one biopsy. The administrative staff I have spoken with and met are pleasant and professional.