I am a daughter of a former resident: Disappointed that this…read moreplace is now either short staffed or else significant motivational issues driving lack of responsiveness unless family creates a stink. It used to be better. Started going downhill in 2018. Look around. I deeply regret I was not able to sit on top of management and medical staff to ensure my sweet mom was treated with respect and consideration. Custodial care was inconsistent and several times was left in nasty briefs for more than half hour after reported. Meaning it was even longer from the event. Bruises on legs went uncared for until family complained. Why? Their doctor and medical staff overlooked her decline and did not attend to the problems we were seeing and trying to get addressed. Blood tests (requested/ demanded by family) the last week of her life showed her at a higher level then others her age, but yet she was declining. Why? She was alive and then she was dead. Don't waste your money on that medical team. Don't let your loved one die alone in this facility. How heartless. A true lack of responsibility to the individual and the trust of the family.

My family member was brought here after long consideration. She is in her late 90s and can not do…read moremuch on her own. She was brought plates and drinks but nobody ever checked to see if she was actually eating. She had multiple falls, which left her face with bruises all over her body and when I asked about it, I got so many different stories. I'm not sure if they just don't care, or they are not trained to be in this type of field. My sweet grandma was severely dehydrated , and literally starving to death and nobody even noticed. You can walk in and out of literally any room and nobody would notice or question a thing. Residents would sit in one place all day,no interactions or anything, no movement, just in their chairs. She would tell me horrible stories about how the nurses were treating her. I will say the rooms are decent, and there are a few good people who work there, even one of the best nurses I've ever met, but the bad outweighs the good here when it comes to your family getting the treatment they deserve. This place just does not care. PLEASE do not trust them with your loved ones.

Comfort Keepers in Knoxville met our every need at an extremely difficult time in my husband's…read morecare. I had just begun Home Hospice for him. He was nearing the end of a 10 year medical journey in his fight against cancer. In my search for additional caregivers, Comfort Keepers was recommended to me. They had on their staff an excellent professional that was involved with me in caring for both my parents previously until their passing. I had found a professional in which I had the utmost confidence. Comfort Keepers did an excellent job making certain that I had the right staff at the right time in my home helping me, my family and Home Hospice personnel care for my husband. A burden was lifted from me at a time when only the best would do. I cannot thank Comfort Keepers enough. I would highly recommend them without hesitation. Jan S.

Amazing experience with Comfort Keepers in Knoxville. After going through a bad experience with…read moreanother agency, you are able to quickly recognize and appreciate how good an agency can be. While they have done a great job of minimizing the number of care givers for my parents, everyone they have sent has been excellent. Both of my parents have formed very good relationships with their caregivers. The people at Comfort Keepers appear to enjoy their jobs as they are always putting forth that extra effort. It is obvious that they really do care about their clients. My parents are very happy with them and we feel much better knowing they are in good hands. I can't say enough good things about Comfort Keepers of Knoxville.

I see some reviews from people who know or have family there. I was a patient myself in rehab. I…read morehad fractured my hip at home. I will be quite honest in how i say things per different aspects of care and other things. Food generally good to just ok. Some of the nursing people were super sweet and helpful. Some were not. In waiting for help to use the bathroom as I think most know they don't want you to do things alone. I finally went on my own. I had made some mess. The nurse who finally answered the call was mad at me for making a mess. I should had waited I was told. It already was 30 minutes or more i waited. There was a night nurse who was handing out meds. Two things about this. I at times asked what is this pill. She took an attitude with me. All your meds are listed on some papers they gave me. I told her, those papers don't say its a red pill or blue capsule or any description so i know which is which. This happened a few times. During the day when I asked a med nurse a question, i was told of a med i know longer take regularly and not taken for a long time. This not a complaint on this nurse. But of the facility. I told them i no longer take this and why is it still on the list of meds i take. One med i needed it took some arm twisting to get. I wanted an anti-inflammatory as it helped me get moving more and do better in rehabing quicker. This partly the hospital I think in maybe not putting on list of needed drugs as i had to twist the hospital dr to give me it. It was helping me progress. I'm no druggie. I wasn't wanting to get hooked on OxyContin. I only took when i felt bad enough. Some other nurses had an attitude. The front office was an issue too. I hope i never go there again if i ever need a Rehab or Nursing need. I just need to at least give some credit for some of the nursing there. Some of the people there should not be working with the public. I'll stop here.

The laundry lady still the residents clothes with poop and piss pad and mop heads and this is today…read moreit's been going on this is so unsanitary

. "I am extremely…read moredisappointed with the quality of care at Westmoreland Rehab in Knoxville, Tennessee. My sister was admitted for rehabilitation, but instead of receiving the help she needed, her condition worsened significantly. During her stay, she developed severe skin breakdowns, pneumonia, and a C. difficile UTI. These are conditions that are often preventable with proper care, but it was clear that attention to basic health needs was lacking. The staff seemed overwhelmed or indifferent, with minimal attention to her comfort or medical requirements. There was a noticeable lack of communication and follow-up on her issues, making it feel like her well-being wasn't a priority. this facility was recommended by blount memorial hospital We accepted this facility with the hope that it would provide the support and rehabilitation she needed, but it fell drastically short. I would not recommend Westmoreland Rehab to anyone seeking a safe and attentive environment for their loved ones.

No. They prolong your care to keep longer. Like not getting physical therapy on a regular schedule…read more Wound care is great when they are on the schedule everyday. Lpn's and cna's do what they are allowed to do. If you need meds you have to wait days to get it. Like antibiotics. Nurse practitioner has to do that. They order bloodwork at 2 in the morning. It is very hard to sleep here and then that. They also do not bill tenncare correctly. Administration here sucks. My cna's are awesome and do the work of 3 people. They have staff. Food is horrible processed. Not freshly cooked. They base your quality of care on what kind insurance you have. They almost let me die here in September of 2024. Needed trachea surgery. I had to call ambulance myself. No I do not recommend this place and I am here.

Yesterday was my very first time at Beautique, and it was absolutely amazing!!! I was extremely…read morenervous because I was going in for a consultation for lip filler and didn't know what to expect, but I shouldn't have worried!! Everyone there was so helpful and nice. They immediately put me at ease. I ended up getting the babydoll lip flip and I am in LOVE. Nurse Shara did such a wonderful job! I can't wait to go back.

Let this be your warning. Unless you want botched lips like these, over $700 less than what you…read morebegan with, and filler migration of your nightmares I suggest you keep searching for an injectionist. Nurse Shara, you have completely ruined my lips. I put my faith, money, & trust into you and disappointed isn't even the word. The filler I had when I first sat in your office was perfectly fine and you manipulated/fear-mongered me into believing they looked bad in hopes of making an extra $500 off of me? Pathetic. I really loved my lips those first couple of months, but as time has passed, the progression of my lips grew to be absolutely horrendous in size, shape, feel & appearance. I only received "two syringes" (or so she alleges to have given me) from her over the course of maybe 3 months earlier this year! Something I found strange, beside the other nonsense, was that I would show her pictures of the EXACT lips that I wanted to build and they never looked like what I showed her. I even confronted her about in at our next appointment and she would say she normally does and even prefers the "bimbo look". Yes she said this verbatim. If bimbo equated to BOTCHED then maybe. Here below I have a photo of my lips currently. Shara, this is nothing short of a malpractice. Even my friends who had payed for your services in the past warned me about your reckless injection practices such as overfilling the lips, coercion to buy more filler, & dismissive behavior when customers confront you about it. I should listened to my gut and ran the opposite direction instead of letting you manipulate me on the day of that consultation. You have left me with weird, lumpy lips, a crooked smile, hard to the touch duck lips, and a hell of a lot less confidence. You have ruined my lips and I would like to be compensated for this. The pictures don't even do them justice. It looks a lot worse in person.