Medicare patients BEWARE!!!…read more When the person from Groat called me to schedule an appointment, (I never contacted THEM) I told them I had a perfect experience with Oscar Oglethorpe over a year earlier who assured me medicare would pay for everything in terms of my eye exam and it was true, medicare did. The person who set me appointment with Groat assured me that Medicare would pay for everything. I asked are you sure? They said "absolutely." So I went along with it. When I showed up for the appointment I asked the receptionist, "Will Medicare pay for everything?" I was told yes they would. When I saw the first person in the exam room I said, "Don't do anything Medicare won't pay for." Then a few weeks later I get a bill from Groat for $166.00!! To top it off the prescription wasn't complete so I couldn't use it to get glasses! Very untrustworthy!

I hate that I have to give the one star. For starters our appointments are always scheduled way out…read morefurther than they should due to access and availability which we've always understood & tolerated. Our last appointment was scheduled 9 months out further than it should have been, now we are a month before our appointment and we received a call to reschedule to another month out. The lady that called was very NASTY & unprofessional! Her response, "well ma'am I don't know what to tell you" instead of offering an apology or at minimum, concern. We will NEVER step foot back in this place again! I hate we ever went here as patients. There are better places to go that will respect you & your time.

I skimmed over these bad reviews and see they are quite old. I have been several times in the past…read moreyear, and I can say they have wonderful, friendly office staff. Clearly there have been some changes. As for wait times, for a full exam my waits have been about 2 hours. I just bring water and snacks and a kindle so I can enlarge the print and read while I wait to see the doctor. The wait can be unpredictable because they work in patients that have sudden problems. As an AMD patient, I appreciate that!

I am so happy with my experience here. However, you do have to be prepared to stay 3-4 hours for an…read moreappointment. This is NOT information given to you when you make an appointment. But there is a sign near the reception area. I almost missed seeing it the first time. I was prepared the second visit and didn't make any other appointments for afterward. I liked Dr. Richards very much. The assistants - Katherine and Brittney - were friendly and competent.

Dr. Patraka is wonderful. My kids love her! She is a great provider and always makes sure they are…read morecomfortable with their prescriptions.

I had been a patient with Dr Martinek for several years before relocating for work in 2022. It's a…read morewell-run practice of highly skilled doctors. Their service is incomparable. I could not find the quality eye healthcare where I moved...so I returned to Angela! Vision Source is an excellent place for thorough and personal care.

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

I'm honesty very disappointed with Oman Eyecare. When I first started going there many years ago,…read morethey were extremely friendly and I never had any billing issues. However, on 2 of the last 3 visits, I've had charge disputes which came as unnecessary surprises. When I established this latest appointment, I made it perfectly clear that I expected this visit to be covered by my insurance at no charge (since I had a previous problem with them in this regard, I wanted to make sure there was no misunderstanding). The person on the line confirmed they had my current insurance information on file, and that there would be no charge. They also acknowledged that their records indicated I visited Duke University Eye Center every year for a diagnostic eye exam, so the visit to Oman would be related to my optical Rx. Again, given a past billing issue with them, when I arrived for my appointment, I made it a point of mentioning to the desk person that my visit was to be at no charge. I confirmed the same information about going to Duke Eye Center every year. No questions or issues were raised about anything I said. Honestly, if they had mentioned there would be a charge for just having a portion of the exam performed (I didn't need Oman to replicate what I had done by Duke Eye Center a couple months prior), I would have had the entire exam done or chose to leave. The person who initially examined me had the personality of a dead fish. Totally unfriendly, disengaged, and seemed as if she would have liked to be anyplace else. Subsequently, I saw the optometrist, he went through the vision procedure, and I proceeded to the front desk to check out. All I expected was to be handed my prescription. I indicated I'd be back to visit their optical shop later, since I wanted my wife with me to choose a frame. At that point, the desk person indicated that my charge is $54. I told them that this visit was to be at no charge, as is noted on my insurance card for in-network providers like Oman. I also stated that this had been previously confirmed by them. I then got fed some nonsense about not having the "complete exam," so I had to pay for the refractory (determining the vision Rx) portion. Now, mind you, the "complete exam" INCLUDES the refractory portion. If I had been told this upfront, I would have gone through the complete exam, even though it was entirely unnecessary, or just left. Obviously, there was no question from the onset as to why I scheduled an appointment with them or that my expectation was that their service would be without charge to me. Long story short is that I didn't pay them, they stated they'd submit a claim to Humana's EyeMed Vision anyway, and I walked out of there without my Rx. In essence, the visit was an entire waste of my time. It's now been 2-1/2 weeks, and I've heard nothing from them whatsoever. So, I guess I just don't get my Rx prescription or even know what they've done with the claim. Overall, it was an entirely negative experience. I place the blame on them for poor communication, having individuals on their staff who apparently don't care about friendly interactions with their patients, and for seemingly trying to bill for services where a patient had clearly communicated their expectations otherwise.

I had both cataracts removed and corrective lenses installed. Staff was organized, professional,…read moreand kind. Really a good experience.

I recently stopped by Carolina Eye for a routine checkup as a new patient. Upon entering, I was…read moredirected to write my name on a paper & I would be called to the front desk shortly. After 2-3 minutes, I was called & then asked to sit down again so my insurance could be confirmed. It was eventually confirmed, and though my appointment time was at 10:40 and I arrived at 10:30, I was finally called back for intake about 30 minutes after my arrival. A young woman performed some initial tests & asked me a few questions. She checked my eyes and then led me to a waiting area where I waited for what felt like a VERY long time. I was brought back to a room by another young woman who ran a couple more tests, then led me to a different waiting area. I waited there for probably 20 minutes. Then I finally got to see the doctor, over an hour and 20 minutes after my appointment time. The doctor was helpful and gave me some suggestions about my contact options and information about my eye health. I feel her quality of care was very thorough. However, I was left waiting for 10 minutes or so for her to return after asking me to put in a new pair of contacts. When it was time to leave, I was asked to sit in the waiting area so I could be called to the front desk to pay. It's clear this clinic is understaffed for the amount of clients they have. However, I will return next year for my next eye exam since they take my insurance and they're not far from my home.

We have been patients at Triad Eye since 2011. Doc is awesome! He always helps us pick out the…read morebest glasses. Doctors Stacey and Neil are both wonderful. Everyone is friendly, professional, and knowledgeable. Their renovations and expansion have really brighened up their New Garden location. I highly recommend Triad Eye to all of my friends and family. Thank you all for providing great care and superior service. You guys rock. -Melissa & Jade :)

Kimberly Orr is wonderful and very personable. I followed her to Greensboro from her last location.read more

My experience at Greensboro Ophthalmology was wonderful. From the moment I stepped into the…read morebuilding (which is a large, standalone building), I was met with excellent service. The ladies at the front desk had me checked in within record time. Because I had already completed my paperwork, things went smoothly. I was then ushered to a large, lovely seating area, where many other patients were waiting. The office is massive, containing several doctors, as well as a vision center to pick out eyewear and procedure rooms. My technician and doctor were absolutely wonderful. Initially, the tech took a thorough history and did some tests. She was very pleasant, moved with intention, but not rushed. She was communicative, but not chatty (IYKYK), and had me very impressed. I was well-handled and wondered what was left for anyone else to do. Lol When the doctor arrived, he was even more thorough than the technician. He double-checked her work, then began a discussion with me about my eyes and their health. He did some more evaluation and put me at ease. I remember thinking, "This place is amazing!" At the end, he gave me advice and then said, "That's it," with the most amazingly warm smile I had seen in a while. It was genuine and read like he really enjoyed his job. I mean, WOW. That did it for me, folks. I had already been impressed by the place, but the smile sold me on GO. I am a patient for life! Greensboro Ophthalmology is officially Kiesha Speech approved. If you have some eye care needs, go check them out. Let me know how your experience is.

My wife Tammy had an excellent experience with Dr Bowen. He did her cataract surgery on her left…read moreeye. She was extremely happy with him and his team.

Love this place and the doctors. I've been going for years and they genuinely care about your eye…read morehealth!

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the…read morewaste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a "perfectly healthy" left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her "20/20 vision" in my left eye and left with myopia again. Go figure! Meanwhile, she had me on "dry eye" treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.