A friendly, professional facility. Dr. Davis is very busy, for good reason, she takes the time to…read moreexplain everything. How refreshing is that? No stress. Love that I can always get the glasses I like, and can book my appointment a year in advance.

From the owner: Caring for your eyes for two generationsread more

My dad had an appointment at this office. He checked in, they made him fill out paperwork and then…read moreproceed to tell him that his appointment is now cancelled because he was 10 minutes late! This is ridiculous and unprofessional. Most offices have a 15 minute grace period. If he was 10 minutes late and not going to be seen, why did they make him fill out paperwork? We called back today to discuss with someone in office and were put on hold for 17 minutes. Mind you, it took THREE months to get this appointment for an emergency visit, my dad could NOT see out of his left eye, it was not a routine visit!! Avoid this office - they do not care about patients! Very rude staff!!

I hadn't had an eye exam since leaving California 2+ years prior, and my insurance was due to end…read morein a couple weeks, so decided to try and get in for a check-up. Gf said she couldn't get one until January, but that was due to her being diabetic. I was able to get one by the end of the month. Walking in, it looks like any other eye doctor I've been to: reception area, fitting room with walls of frames, and exam rooms in the back. I was greeted and did not have to wait too long before being called back. The tech began with the standard tests, but said that part of the exam would be done "virtually", by a doctor located elsewhere. (this is part of the reason I could get an appointment so quickly) While fairly unimportant, it would have been nice to know this ahead of time. The exam was quick, professional, and I was surprised to learn my prescription was still the same, even after my Covid coma, etc. I went to the fitting room and picked out a frame with the help of the gal there. My frames were ready in about two weeks. I'll likely give five stars next time, unless there are other surprises.

I had an appointment for a post-op cataract recheck appointment scheduled for 11:20 AM. I arrived…read moreon time and after waiting for 25 mins, asked when I would be seen, and was rudely told it would be another hour, at least. I aked why my appointment was scheduled for that time, if they couldn't see me and they replied, corporate was to blame!! I walked out. it's 2-days before Thanksgiving and apparently my time isn't relevant Or valuable to them.

Went to Eden office. Friendly staff. Dr. Helped with my eye care challenges. Front desk pleasant &…read moredischarge went smoothly. Understood exactly what I was being charged for.

Start with https://www.ncoptometry.org/locate-a-doctor because as of 1/1/25 there is disciplinary…read moreaction that backs up the negative reviews you're seeing for Thurmond Eye Center / Dr. Rhonda Thurmond. I am a fat person. That is not news to me or anyone that sees me. That doesn't mean I'm not insulted when ONE person REPEATEDLY asks me if I'm on blood pressure medication, cholesterol medication, and if I'm diabetic. I am not on those nor am I diabetic. My BP reading when they eventually took it was approximately 115/74. This was all with the person who took me back for my initial tests. I do have a condition that can impact the optic nerve, which I explained to the same person. It is an idiopathic cerebral fluid condition, and beyond its possible impact on the optic nerve, it is completely outside of a optometrist's jurisdiction. Despite that, upon going into the appointment with Dr. Rhonda Thurmond I was told that I am "on a ridiculous number of medications" and "who's to say that they aren't the cause of (my) condition" because of side effects or interactions. I informed her that my condition predates all of my medications. She continued to be rude and condescending for the entire appointment. I did not make a fuss at the time because I desperately needed new glasses -- mine were severely scratched and it was the end of November. I really needed them ASAP between the damage and insurance resetting in a month. I have my glasses now, and I want to warn others that you are better off elsewhere.