All Staff Nice and Friendly…read more Dr Melissa Heisler O.D took time to explain and she is awesome!

This has been the chosen spot for my son's glasses, I will say for at least the last 8 years (is it…read morepossible it could be 10???). My son likes a specific type of look and frame and Oscar Oglethorpe is always able to accommodate. I remember the days when all frames were $150 (that's how long we've been customers). Just like everything else, there has been an increase in prices, but the customer service, quality, and materials have never been lacking (at least not for us). If you are one who prefers glasses and want to wear spectacles that are a conversation piece or you just simply want to stand out--Pop in to Oscar Oglethorpe--in there, you are sure to find something to fit the bill.

Be prepared to overpay. The prices are far beyond what you'll find elsewhere for comparable…read moreproducts. I've included a photo of my receipt so the breakdown speaks for itself. What really stands out is the lack of any return option. There's no stated refund or satisfaction guarantee, which is surprising given how competitive the eyewear industry is today. With so many retailers offering better pricing and customer protections, I would strongly recommend exploring other options before spending your money here.

New Garden Eye Care and Eyewear refuses to give me a copy of my PD Dist. Their excuse is because…read moreit is AI generated. That's a new one. Doctor relies on AI for his exams. I will reach out to the FTC. This is the first time this has ever happen to me. They are greedy. They want people to pay for their overprice glasses and fake services.

I am very unhappy with the service afforded me because of closure due to covid 19. I had paid for a…read morefull year of contact eye care and because neither pairs offered me were correct, I stopped going. So I was going to try them again thinking because of their closure during covid they would afford me with at least one more chance to a different pair of lenses since I paid $185 for a year of service Well to my surprise they are not willing to work with me. They will charge another $185 ( or more) to do contact lenses trial and exam. I was told by another eye care company that I wasn't a fit for contacts, but this doc at Battleground assured me I was. I tried 2 different pairs when I first got started and they didn't work. I kinda gave up but also had other concerns( back surgery) that were more pressing. I think the doctor made a bad choice saying I was able to use contact lenses and now I dont know what to think since they never gave me the full year that I paid for. Very disappointed.

I adore Battleground Eye Care and the people that work there! It seems like it's a family unit and…read morethey all look out for each other. Dr. Scott is simply amazing. Not only is he smart and helps you have better eyesight, but he is very personable and funny. Stacey is a complete delight to be around! She also is very funny and makes sure that you are all good to go in the contact department. I would highly recommend.

Love this place and the doctors. I've been going for years and they genuinely care about your eye…read morehealth!

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the…read morewaste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a "perfectly healthy" left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her "20/20 vision" in my left eye and left with myopia again. Go figure! Meanwhile, she had me on "dry eye" treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

I'm honesty very disappointed with Oman Eyecare. When I first started going there many years ago,…read morethey were extremely friendly and I never had any billing issues. However, on 2 of the last 3 visits, I've had charge disputes which came as unnecessary surprises. When I established this latest appointment, I made it perfectly clear that I expected this visit to be covered by my insurance at no charge (since I had a previous problem with them in this regard, I wanted to make sure there was no misunderstanding). The person on the line confirmed they had my current insurance information on file, and that there would be no charge. They also acknowledged that their records indicated I visited Duke University Eye Center every year for a diagnostic eye exam, so the visit to Oman would be related to my optical Rx. Again, given a past billing issue with them, when I arrived for my appointment, I made it a point of mentioning to the desk person that my visit was to be at no charge. I confirmed the same information about going to Duke Eye Center every year. No questions or issues were raised about anything I said. Honestly, if they had mentioned there would be a charge for just having a portion of the exam performed (I didn't need Oman to replicate what I had done by Duke Eye Center a couple months prior), I would have had the entire exam done or chose to leave. The person who initially examined me had the personality of a dead fish. Totally unfriendly, disengaged, and seemed as if she would have liked to be anyplace else. Subsequently, I saw the optometrist, he went through the vision procedure, and I proceeded to the front desk to check out. All I expected was to be handed my prescription. I indicated I'd be back to visit their optical shop later, since I wanted my wife with me to choose a frame. At that point, the desk person indicated that my charge is $54. I told them that this visit was to be at no charge, as is noted on my insurance card for in-network providers like Oman. I also stated that this had been previously confirmed by them. I then got fed some nonsense about not having the "complete exam," so I had to pay for the refractory (determining the vision Rx) portion. Now, mind you, the "complete exam" INCLUDES the refractory portion. If I had been told this upfront, I would have gone through the complete exam, even though it was entirely unnecessary, or just left. Obviously, there was no question from the onset as to why I scheduled an appointment with them or that my expectation was that their service would be without charge to me. Long story short is that I didn't pay them, they stated they'd submit a claim to Humana's EyeMed Vision anyway, and I walked out of there without my Rx. In essence, the visit was an entire waste of my time. It's now been 2-1/2 weeks, and I've heard nothing from them whatsoever. So, I guess I just don't get my Rx prescription or even know what they've done with the claim. Overall, it was an entirely negative experience. I place the blame on them for poor communication, having individuals on their staff who apparently don't care about friendly interactions with their patients, and for seemingly trying to bill for services where a patient had clearly communicated their expectations otherwise.

My dad had an appointment at this office. He checked in, they made him fill out paperwork and then…read moreproceed to tell him that his appointment is now cancelled because he was 10 minutes late! This is ridiculous and unprofessional. Most offices have a 15 minute grace period. If he was 10 minutes late and not going to be seen, why did they make him fill out paperwork? We called back today to discuss with someone in office and were put on hold for 17 minutes. Mind you, it took THREE months to get this appointment for an emergency visit, my dad could NOT see out of his left eye, it was not a routine visit!! Avoid this office - they do not care about patients! Very rude staff!!

I hadn't had an eye exam since leaving California 2+ years prior, and my insurance was due to end…read morein a couple weeks, so decided to try and get in for a check-up. Gf said she couldn't get one until January, but that was due to her being diabetic. I was able to get one by the end of the month. Walking in, it looks like any other eye doctor I've been to: reception area, fitting room with walls of frames, and exam rooms in the back. I was greeted and did not have to wait too long before being called back. The tech began with the standard tests, but said that part of the exam would be done "virtually", by a doctor located elsewhere. (this is part of the reason I could get an appointment so quickly) While fairly unimportant, it would have been nice to know this ahead of time. The exam was quick, professional, and I was surprised to learn my prescription was still the same, even after my Covid coma, etc. I went to the fitting room and picked out a frame with the help of the gal there. My frames were ready in about two weeks. I'll likely give five stars next time, unless there are other surprises.

I called in hopes to get information to help me move forward in my process. I was met with sarcasm…read moreand attitude from the moment I said hello on the phone. I was given no good information. I was told my options were limited to Winston or Duke when there is a doctor in my own town I will be calling instead. The only correct information I was given was that they can't help me. I will be letting everyone I know never to use or call this office.

This office sent a clear message to me today. I had a 9:00 appt. I missunderstood and thought it…read morewas 9:30. I show up at 9:15. Sorry sir we have been calling you to tell you your appt was canceled and you need to reschedule. They called at 9:10. 10 minutes after! I was drivng and dont answer when I drive. I worked in clinics while in the Navy, and not once did we turn away a patient for being 15 minutes late. Things happen in life, and we accounted for it. It is more important to Shapiro Eye Care to push the patients through as quickly as possible, to make as much money as possible, TIME is the priority there, not the PATIENT. Did i mention i have been a patient for a couple years... Not anymore