Took me in as a new patient. Seemed knowledgeable. Front desk kind and courteous. Had xrays…read moreavailable for reviewing. Allowed me to look at each one. Have me his professional opinion.

So far, so good. As an indigent of the Inland Empire, beholden to the graciousness of the San…read moreBernardino taxpayers, and the benevolence of IEHP Health Services, I am grateful. I've yet to meet Dr. Redix, having missed scheduled appointments through no fault of my own, yet having been divorced from the system, Maria and "The Staff," have kept me viable. Y'all wish me well as the good doctor will probably cut into me. I'm a tough son of a gun... and I'm sure I'm in good hands.

The people here are friendly but incompetent. They told me that they've been having problems with…read morethe system as they checked me in, and made me feel like they were doing me a favor instead of being grateful for my business. After a 45 minute wait, they told me they didn't have my order, and I could go and get it. I did, and in the five minutes getting my own order, they emptied the waiting room and filled up the back. Won't come back here ever again!!

Over price. For less than 5 minutes to draw my lab ( it even analyzing it) yet they charge my…read moreinsurance $500. I went to the hospital to draw more labs and they even analyzed those labs yet it only cost me less than $300. Not only that, don't do your prenatal DNA test here because they sent to someplace call billion to one and they charge my insurance $6,000 for DNA testing. My insurance refused to pay for it so they sent me a bill for $750. These places don't care about you and won't find a way to cheapen your cost.

Dr. Smith's staff is not at all friendly nor welcoming, it appears that every time I've called it…read moreappears as if it's a bother to them. I've been trying to get a preauthorization for a medication, a medication he is aware that I was taking and one that is visible on my chart from my last physician but won't do it without seeing me. I work M-Fri and I'm only off on weekends, I unfortunately don't have enough time banked to take time out from my day for a visit. And the staff doesn't understand that I work 25 minutes away from town so I wouldn't be able to make it in prior to them closing for the day. He was a nice man but I've now been without this medication for two weeks so I have to seek out another physician that has a better staff who is more helpful.

Dr Kevin is a good doctor but stopped going to him because of his staff. The staff is rude and…read moreunknowledgeable. Beware of the office charging you cash and then billing your insurance to receive payment twice. After a few months still waiting to receive the return of the cash payment after continuously calling and being told the billing department would call me back which has not happened.

I want to give a shout out to all of the emergency room staff at barstow community hospital, I've…read morebeen in and out of the ER over 1/2 a dozen times in the last 3 months and they have been excellent, my quality of car had been a cut about, every department that had taken care of me had been like that of some big city hospitals.. And the car and service i received from the MRI department the IMAGING department and the mammogram department a beer than i ever thought i was going to receive. I did 5 different procedures in 1 hour and 45 minutes on one of my trips there, the place is exceptionally clean and the receptionist at the front was inviting and delightfully pleasant to hold a conversation with at 7am. My ER doctor was so good at her job, but the compassion was what made me feel like i received exceptional care.. Thank you Barstow Hospital..

My husband had to visit the Emergency Room. Everyone, (my apologies for not remembering names) from…read morethe gentleman that did the intake, the nurses, and especially "Dr. Chao". Dr Chao was diligent, professional, and took the time to explain what my husband needed. Dr Chao also communicated with our doctors to best treat my husband. We are very pleased and comforted knowing we have a top notch local hospital. Thank you again for the wonderful service and for caring about your patients. Sylvia

I was in so much pain. I couldn't even stand straight for a few days. Dr. Martin's office got me in…read moreright way and got to work. After just a few sessions my back pain was gone. Thank you so much Dr. Martin! My life is back to normal.

Hands down Dr Martin is amazing! Started having pretty sever back pain. I was referred by a few…read morelocals in Silver Lakes. The service is wonderful and very prompt. Dr Martin will listen and explain in detail which is one of the things I love. Would absolutely recommend anyone. You will not regret using his service.

My experience with Barstow Friendly Smiles and Craig Robinson Dr. involved significant…read moremisrepresentation of insurance coverage and a lack of transparency throughout the entire process. I was told--both verbally and in writing--that my insurance would cover 60% and 40% of the total cost of a crown and mouth guard, and I was required to pay the full $3,596.25 upfront based on that representation. This was false. My insurance ultimately covered only $279.64. After receiving my Explanation of Benefits, I contacted both the dental office and my insurance. My insurer confirmed that the office had been clearly told on the date of service that coverage applied only to the allowed amount, not the total billed amount. This critical information was never disclosed to me. I agreed to treatment solely because I was assured I would be reimbursed a specific percentage of the full cost. Since then, the office has provided inconsistent explanations, denied statements that were later proven untrue, and has not contacted my insurance again despite repeatedly claiming they were "working on it." I also requested a copy of the document I signed showing the quoted coverage, and the office failed to provide it. I have repeatedly asked to speak with the dentist or owner regarding this issue, and each time I have been told I am not allowed to speak with anyone except Ruby at the front desk. This refusal to escalate concerns or allow communication with management is unacceptable. I believe I was induced into unnecessary and costly treatment based on inaccurate and misleading information. The lack of disclosure, refusal to correct the issue, and ongoing evasiveness demonstrate a serious disregard for patient rights. I cannot recommend this office to anyone seeking honest or transparent dental care.

Been with Robinson for 26 years. The best in the area. Great helpful staff. Friendly competent work…read morefrom everyone. Doc has become a friend over the years and cares for his patients.

Very unprofessional, would not recommend. When presented with issues with insurance dentist and his…read morewife responded to issue with clear immaturity and name calling. Not the type of person I want taking a drill to the inside of my mouth. Avoid if possible!

​My wife and I had our semi-annual checkup with Smile Makers in Helendale on 5/22/2025. What we…read morewere not told or made aware of is that the dental office had removed themselves from the network of our insurance, (Blue Cross/Blue Shield), less than a week before our appointment. Because of this, when the insurance company refused to pay for the service, we were sent a bill for $400+. When we contacted the insurance company about non-payment, the insurance company told us that they would contact the provider and if they would request to be back in the network for the time of our appointment, then Blue Cross/Blue Shield would pay the statement. The dentist office had agreed to do so, and we thought everything was taken care of, UNTIL we received a bill from Smile Makers, 10 months later for the original charges plus late payment fees. Needless to say, I contacted my insurance carrier who informed me that the dental office never requested to be placed back in the network. After several back and forth calls, the insurance carrier presented the dental office with 2 options, they would let the dental office back into the network for the date of our service, or Smile Makers could accept from me the amount Blue Cross/Blue Shield would have paid them. Unfortunately for me, Smile Makers stated the dentist was on vacation and the office made it sound like he would not want to request to be placed back into the network temporarily and that the best I could hope for was to pay the $400+ myself. My review is a negative one because this experience has not had the outcome that I had expected. Not only do I pay nearly $600 a year for dental insurance but then through no fault of my own, I am out another $400+ because the office staff at Smile Makers did not bother to inform us that they had removed themselves from our insurance network. Every time we would go to the dentist, we would ask if everything was alright with our coverage.

Boy where to start . My brother was in this place for 16 days before i visited him …read more The 1st words help me get out this place . He had long list of things mostly about pt or lack of it. My 1st impression was 5 nurses at their station when i came in and no doctors ( Tuesday 3pm) ?? Brother and i talk for bit then i decided he would get better care and pt in his home . After a brief can't go till we are going now get the paper work started conversation. More CYA . You should of seen the change in his mood after he was home . Great job i would of died in that place. Thanks for getting me back home now i can get better. No rating from me But no stars from him. I got a call from the the next day with questions about who did i talk to at va to wher he was seemed to be concerned more him after he left than before !! . Any why he is safe now. Judge for yourself but from my experience of 3 hours don't go there.

My father was there and they were amazing with him. Staff was attentive and facility was super…read moreclean. Administrators were incredibly patient and helpful. Will highly recommend.