I tried to delete my last review but I couldn't? because they actually did reach out and decided…read moreto go ahead and replace the damaged right arm chair on our leather sectional. I love the sectional but didn't have a good experience with communication or with the tech who tried to repair the item before it was ultimately replaced.

Be very careful ordering from this store (Redding, CA)…read more We ordered a sectional and one of the pieces came damaged. The delivery driver stated we could not refuse delivery (they would not take it back with them), and that we needed to contact Ashley to get a replacement piece. We've been going through that process for 3 weeks now and have not gotten any resolution on it yet, they are now asking for more pictures (even after the delivery driver took pictures). I finally called the store today and the manager asked if I refused delivery? I stated that your subcontractor (for delivery) told me that I could not refuse delivery and that I needed to go through customer service. At that point I realized something was off. Funny enough, I have a ring camera setup inside to record our Scottish Fold cats (for my wife's Cattery business), and it's high on a shelf but it captures the whole living room area and the audio is surprisingly good. I let the manager know that I do have the delivery on video including the part where I open the piece and see the damage, and when they tell me I cannot refuse delivery. If this is in violation of Ashley corporate policy I believe this could be a legal issue. Really though I don't want to press it, I just want a new piece to replace the one that is damaged. He said the process would be to send someone out to see if they could fix it. It seems quite ridiculous to me that they could deliver something that is "new", that's damaged and not replace it with something that is new and undamaged. That Ashley would consider just fixing something that is damaged rather than automatically replacing it with something that is new and undamaged tells you really all you need to know I think about them as a company. I don't live by an RC Willey anymore, but I had an issue with something that came damaged by them before and they replaced it with a new item no questions asked. So do what you like ordering from them, they do have decent furniture for the price when it's not damaged, but know your rights and do refuse delivery, even if the subcontractors they hire to deliver provide you misinformation (or outright lie, depending upon what they have been told they are able to do). I have more pictures but I got one without the delivery driver's face in it here for privacy reasons (live photos is so nice, thanks Apple), but there is also some of the internal wood cracked and more other damage. It still works, but when you're paying for something new to come out of the packaging like this it's very disappointing. Ken

my wife has needed a new recliner for years. i finally got her in there and found the best customer…read moreservice she ended up orde3ring new chair and sh0uld be delivered in about 3 weeks now. she can't wait

Hello, my name is Kathryn B. I received the best customer service by Peggy at the Redding Lazy Boy…read morestore. It was such a pleasure to work with Peggy, selecting just the right chair fabrics. She is extremely professional a true Gem! By the way this store is amazing! Thank you, can't wait to see my new chairs!

If an employee is on their phone, I'll walk on by until I locate someone who wants to do their job…read more Yesterday, I went to Best Buy for a specific HP Chromebook. I overlooked a young man on his phone, who merely gave me a sideways nod. Nearby was a young woman, perhaps in her early 20s, who smiled at me and sincerely asked whether I needed help finding anything. Her badge revealed she was Anna. I showed her the laptop my son sent to my phone. She immediately recognized this model and asked me to follow her. I was excited to see this much-needed version in person. I asked Anna whether it was in stock and she said she'd check. Anna went to the stockroom while I texted my son in the Bay Area to inform him I finally found the exact one he recommended - and it was reduced by $200.00! A few moments later, Anna returned, holding the box, and exclaimed joyfully, "I found it!" After completing my purchase, I informed Anna I wanted to speak with her supervisor to share my favorable experience with her. She told me his name is Justin and provided a description of him. I relayed to Justin how wonderful, attentive, alert and prepared Anna was. She made my time at Best Buy 100% positive by demonstrating she is someone who wants to do their job.

Best Buy in Redding, California is by far the best Best Buy location I have ever been to. Their…read morefearless leader Aaron, the general manager, is a true class act and a kind and fair gentleman who helped me out in my time of need. He did something most people would not do. The service is excellent and the products are excellent. I can also say that Destiny in the electronics sales department was knowledgeable, kind, and she truly deserves a promotion and a raise. This place is clean, classy, and offers some of the best products at discounts and sale prices you will not find on Amazon or directly through manufacturer websites when they sell direct to customer. So do yourself a favor, save yourself some money, and have a good experience while you are at it. Please tell Destiny I said hi, and please tell the general manager, Aaron, that I give my best and appreciate men like him who are still around, along with customer service associates like Destiny.

While wandering the depths of Lowe's and having no luck locating my much-needed items, I heard a…read moreyoung man's voice call to me from afar. I was astounded someone was attentive, had their head up and focused on me, a middle-aged woman pushing my cart through one wrong aisle after another. My sights were set on gathering the necessary parts to put my childhood canopy bed together for my next home's guest room. I needed 16 parts and although I had no idea how I'd put them together, I began by purchasing what I needed. Once the young man was standing at my cart, complete with a ready smile, I showed him a photo of my precious project. His badge showed me his name was Kayden and I imagined he was in his early 20s. With hope, I told Kayden I needed those pretty little toppers for the canopy. He immediately knew their name: finials. He politely waved his hand and motioned for me to follow him. Once at the end of an aisle I didn't realize existed, Kayden showed me the array of reasonably priced finials and asked whether I had any more questions. I thanked him and assured him I was all set. After spying the finials I had to have, I noticed there were only three and I needed four. I wove through the aisles once more in search of Kayden and finally tracked him down. I showed him the finials, resembling the ones from my childhood bed, he said, "Oh, we have plenty of those!" I assured him he was wrong and let him know the hook was empty. He grabbed hold of a 100-foot-high lift and made his way to the top of the rafters. Within moments, he handed me the finial I needed to complete my set. I asked Kayden if I could write a Yelp Review for him and he said he'd be honored. Everyone who shops at Lowe's will do well to have Kayden in their corner. He makes one's dreams come true.

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

My very first time at Hobby Lobby was today!! I'm visiting from out of town, so my friend, who's…read morelocal, brought me. Wow!! The whole store is huge. We were greeted warmly right when we entered. Starting from one end of the store, we went through aisle by aisle. What a variety of selections. We liked how they had different styles and colors of everything. Like they had autumn stuff and Christmas stuff out already. For example, Christmas decor and trees and wreaths in all color schemes. What did we end up getting? I particularly loved the scrapbooking paper, which I use to make my own personal note cards. I bought one with the Birthday theme and one with peonies and poppies, which makes me smile. I also got some practical command hooks. And in the center aisles, I saw some pretty plates with flowers and butterflies and a cute little cupcake stand. They had to come home with me. And a party tray with partitions for hosting my next gathering. All in all, we left happy with our items and happy with the prices too! Most of the items were on sale, 40% off. Specials: Back to school and spring stuff were 75% off Christmas stuff was 50% off I'll definitely be going to the Hobby Lobby in my area at home.

The workers as well ask those at checkout were so friendly and helpful! The selection is amazing,…read moreand huge! And the products are quality and yet are offered at a good value.

Excellent customer service from everyone in this store. Always a great selection and always a…read moregreat value! Every employee that I have ever asked for help went above and beyond for me. Best Target store I've ever shopped at! I will continue to shop here regularly. Thanks!!!!

Came by with my mom because she needed water and use the restroom! They're so nice to the elderly…read moreand to a surprise my mother forgot her phone in the restroom, while we were frantically looking for it on a trip, not knowing anyone here, they picked up and I was able to recover the phone. Another note: one of the better staffs I felt were phenomenal in customer service. 5/5 for respecting the elderly. Thank you.

Service was very good, I was provided a cart half way into store, where I dropped a jacket. I was…read moreso surprised. It was my own fault overloading my arms with items. But the pricing for many name brands was incredibly low and so reasonable !! Cashier was so accommodating with my large load checkout, he had a joyful personality.

just had a very bad experience Management sucks employees like to pick fights with customers not…read moreokayy I don't recommend shopping here. There's plenty of other Rosses

World Market is one of my favorite stores. This place truly has everything. As someone who is…read morepassionate about world travel, it is awesome to be able to purchase some of our favorite food and drink that we first discovered abroad. We have a couple of go-to items every visit: Ruffino wine that we originally had in Italy, and Rittersport chocolate that we originally found in Germany. Other German delights include imported radlers of different flavors and spaetzle noodles. I'm a sucker for their candles, hand cream, and all things home decor. This is hands down the most perfect place to put together a gift for someone. They have a beautiful collection of cards and stationery, even cards that contain flower seeds and are actually plantable! I also love grabbing something fun like red velvet pancake mix or a bottle of watermelon wine. There is something for everyone at World Market and you could spend hours here if your heart desired!

i got 1 candle and they made me pay extra for a bag, bag broke and so did the candle thanks for…read morenothing world market

I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

should have everything you need. Ashley was very pleasant and knew where everything was . also cuteread more

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.