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    Shaun Meller - Quintessential Mortgage Group

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    Services - Shaun Meller - Quintessential Mortgage Group

    Mortgage refinancing

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    10 months ago

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    Shaun M.

    Thank you for the kind words, Patricia!

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    2 years ago

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    Shaun M.

    Thank you for the kind words, Laura!

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    1 year ago

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    Shaun M.

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    Dealing with this company for a mortgage was one of the worst experiences I've ever had. The red…read moreflag should have been when I was told they were doing me a favor because it wasn't worth it for them. Excuse after excuse led to delay in getting mortgage and interest rate went up - 'I have meetings all day', 'I sent that document to you already', 'My associate sent that document to you', 'I am going on vacation and don't have time until I get back'. These are actual excuses - I have them in writing! I got triggered going through old emails and cleaning up my mailbox. Looking back, I should have reported their extraordinary lack of professionalism to someone. That's on me. The rest? I don't know how they feel good about themselves or their work. They were disgraceful on a professional and just plain human level. They simply were not there for me and always seemed a bit annoyed with me, like I was bothering them with my questions or concerns. Do your homework but save some time - don't add CrossCountry Mortgage, Purchase, NY to your comparison list. Just - wow.

    I highly recommend Dave Thorson at Cross Country Mortgage! Dave went above and beyond and worked…read morediligently to get my loan not only closed, but closed on time. My situation was unique and a bit difficult. His expertise and experience played a huge role in getting my loan closed. A different lender might not have been able to make it happen. Dave did an outstanding job!

    Thoroughbred Mortgage

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    Refinancing my co-op was not something I was expecting to do this year, but COVID-19 has turned…read moreeverything upside down - so I went from making recreational travel plans to doing some hardcore adulting. Mortgage rates dropped significantly due to the pandemic - so when my broker reached out to me to see if I was interested in refinancing, I figured it was worth at least taking a look to see if it was worth it. Like my original mortgage, I went with Austin Stellato at Thoroughbred Mortgage. Austin was great - he was always available to answer my questions, was prompt to answer emails, and was great at keeping the entire process moving along. Refinancing during COVID-19 presented extra challenges - most people involved were working from home which made some processes a little tougher (especially in cases where my wet ink signature was required). Also, there were extra verification steps due to the uncertainty of the pandemic. Despite these challenges and the new way of working that we are all getting used to, the process was very smooth - and in the end I got a better rate. I would have no qualms recommending Austin and his team for a first-time mortgage or a refinance - they were nothing but professional throughout the entire process.

    Buyer beware! This mortgage company was referred to me by my agent from Hoilihan Lawrence, I assume…read morebecause Houlihan Lawrence is their parent company. The broker was very unprofessional and at times rude but I stuck with them because I saw in a hurry. My mortgage has been transferred twice since closing and I have received a notice of outstanding taxes. I have had to contact each mortgage company individually because they are not responsible for what was done before them. I recommend you stick with a local bank.

    Sun Mortgage Company - 877-478-6562

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    For the past year, my wife and I have been thinking about refinancing our house to get some…read morenecessary things done. We spoke to several banks, but it was always the same thing with them, they were trying to sell us something we were not looking for. Then one evening we found Sun Mortgage Company and read all the reviews. The next morning, we called Sun Mortgage Company and spoke to Don Rizzo. We told Don what we were looking for and he explained how the process works. After filling out the online application, we were all set to move forward. I was expecting a similar process to what the banks would have put us through but WOW, I was wrong! Before reaching out to Sun Mortgage Company we had attempted to go through our previous lender and other financial institutions, but they made it impossible. We were always talking to a different representitive each time and had to start over due to lack of information they had on their end, which meant starting the process over. This was fustrating!! Don Rizzo made this process quick, easy and painless. In just a short amount of time after supplying him with some of the documents he had requested, he found us the perfect loan and excellent rate to refinance our home. Once we had agreed on the loan and rate, Don was even able to get us in touch with a local law firm to handle the closing. This was one of the best loan experiences we have been through. We will be using Don Rizzo from Sun Mortgage Company again in the future. Thank you again Don.

    Don was a breeze to work with. My wife and I were first time home buyers in the Mahopac area. We…read morewere purchasing a family home without the assistance of a realtor so we had a lot of questions that one probably doesn't ask of a mortgage lender, but Don was incredibly helpful at every step of the way. There were some repairs that needed to be made per the underwriters but once those were handled everything was smooth sailing. Always in communication, and if we weren't able to answer a call, there was an email from Don almost immediately afterwards. Would definitely recommend anyone on the area work with Don if you're looking for financing.

    loanDepot - Christian Babcock, Producing Branch Manager, NMLS: 181227

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    THE DREAM TEAM! My…read morehusband and I met Toy Eng at an open house along with a real estate agent Michele Devitto who we would end up selecting to help us in our search for a home. During the open house we mentioned to Toy that we were just looking at the moment to get a feel for what's out on the market. Usually, when we mention that "we are just looking" to any agent or mortgage broker they tend to not want to help us further. Toy was the complete opposite and was eager to give us advice about the process of purchasing a home (coop or house) when ever we were ready. She gave us the time of day and because of that we selected her as our Mortgage broker when the time came. About 6 months passed and we decided to contact Toy. She took the time to meet with us in private. She explained every detail (step by step) pertaining to the purchase of a house or Coop. We left that meeting feeling extremely confident that Toy was the right person to help us moving forward. About 2 months later we found the perfect coop and decided to purchase even though we were aware of the lengthy process compared to purchasing a house. Toy assured us that she would guide us every step of the way. (Which she did, at all hours of the night) During this process Toy went above and beyond our expectations. She is very knowledgeable in dealing with different Coop boards and their requirements. She was able to secure us a mortgage quicker than we expected with a great rate. She walked us through every stage of the purchased and was there till the very end of the process. Toy was available whenever we needed her to answer any questions. She helped create a strong board package. And because of her knowledge and expertise we are now living in the home we selected. Throughout this process my husband and I could tell that Toy really enjoys her job and also enjoys helping people achieve their dream home. We are so overjoyed to have worked with her and look forward to working with her in the future. We recommend her to anyone who is looking to get the best mortgage and rate. Best decision we ever made! Best experience we've ever had with our long search for the perfect place!

    My real estate agent recommended Loan Depot to me. What a gem this place is, especially the loan…read moreofficer we worked with, Rich DeSimone, even his partner, Lourdes Peña. From beginning to end, the process was smooth and he was ALWAYS available to answer questions or concerns, and explained everything thoroughly in terms that a regular person could understand. He never made me feel rushed, pressured or that he was bothered by my contacting him. If anyone ever asks me for a mortgage company recommendation, Rich DeSimone will be the name I give them. 20 star rating if it were possible. Thank you Richie!!!

    Shaun Meller - Quintessential Mortgage Group - mortgagebrokers - Updated August 2026

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