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    Shayesteh Ladan DO

    4.0 (1 review)

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    16 years ago

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    Montgomery Family & Internal Medicine Associates

    Montgomery Family & Internal Medicine Associates

    2.3(66 reviews)
    0.0 mi

    Been coming to this office for most of my adult life. They're okay, but the front desk staff and…read morepeople who answer the phones are absolutely horrible. Rude and not pleasant at all. I've called back for follow up information regarding lab tests and have been placed on hold for long periods of time and even hung-up on after being placed on hold. It's almost like they don't care to deal with you at all. If you want to get info out of these people you'll have to go into the office to deal with them face-to-face, and even then you won't get great service. I scheduled an 11:00 appointment, arrived 15 minutes early, and I still don't get to see a doctor until 15 minutes after our scheduled appointment. The doctors and nurses however are very good and professional. I recently dealt with a P.A. named Juliana there and she was excellent. I needed immunizations and bloodwork done for school and she was able to fill out the forms I needed promptly after the lab results came back. I picked up my forms within 2 days of the appointment. I was very happy with her level of service and professionalism. It was a stark contrast to the uninviting and incompetent staff at the front desk. If you can get past these gatekeepers, then I would recommend the doctors and nurses.

    Definitely believe all the other negative reviews. Absolutely utter incompetence. Their doctors…read moreleave this practice so fast you'll have a new person by the time you're done reading this review. I called this morning to make an appointment. They said since I haven't been there in a few years I have to complete new patient paperwork. Fine, no issues. They confirmed my insurance, checking that nothing has changed and I said yes, after they put me on multiple holds. They said they can't make an appointment until after I come in with the forms. Husband tried to call and was passed around from office staff to office staff and after confirming insurance info, date of birth, and name, they said they no longer take Aetna. Their website shows otherwise. Apparently they take only Medicare and a couple others.

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    Montgomery Family & Internal Medicine Associates
    Montgomery Family & Internal Medicine Associates
    Montgomery Family & Internal Medicine Associates - Waiting area.. They are sloowwwwly remodeling?

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    Waiting area.. They are sloowwwwly remodeling?

    Shayesteh Ladan DO - familydr - Updated May 2026

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