DO NOT patronize this business. I've been coming to this store for a few years now. This was my…read morefirst time needing to return an item. The receipt says items can be returned within 30 days. I just purchased these items 3 days ago. The items never left my car. I decided I didn't need them. I wasn't asking for money back only an exchange or store credit. They refused to provide a store credit. Their logic the items aren't sealed. THE ITEMS ON THEIR SHELVES ARENT SEALED! When I purchased these items they were not sealed. Management refused to honor the return because the they couldn't tell if they'd been used. By that logic I don't know if they were used when I purchased them. Trust works both ways. Again do not shop here. Loyal customer lost and a valuable lesson learned.

Jay was the BEST. The customer service, options and prices are great. I highly recommend this…read morebusiness.

If I could give zero stars, I would. The customer service here is seriously lacking. The young…read morewomen at the register were rude and completely inattentive. Despite there being only two other people in the store, I waited in line for 10 minutes while three cashiers stood around chatting about their personal lives instead of helping customers. When one cashier finally became available, I approached her, only for her to take another customer who blatantly cut in front of me. Both she and the customer acted as if I wasn't even standing there. It was 95 degrees outside, and I was already drained from running errands, so I chose not to escalate the situation--arguing with teenagers isn't worth my energy. I walked out and won't be coming back. I'd rather shop at Target--even though my community and I are currently boycotting them--than spend another dollar at this place. Avoid this store at all costs.

i have spent on a good day $1,000 to $1,500 on beautiful wigs. i went to this store and i spotted a…read morewig. i touched the wig..touched with my fingertips an old lady who was working there said you cant touch the wigs. i said if im going to buy it, i need to feel the quality of the wig. she said no!!!!!!! or i'll call security. i told the young black ladies on the register & she said no you cant touch those wigs on the tables in the back. why ????? the wig was less than $50.00 i could have both that wig + more wigs that day.. i promised myself, i will never go in that store again to buy a wig. i will continue to shop there. do these koreans realize its the blacks that spend their $$$$ on 90% of beauty aids and wigs. how stupid do they think we are. how dare them. stay woke people.

This store has plenty of stuff to browse. Each time I've gone in for specific items the staff have…read morenot been very knowledgeable on their products. Which is very frustrating. Maybe they should implement product knowledge into their hiring requirements. Know plenty of high school girls from the local community that are very versed in product knowledge, what works best for certain hair types, style recommendations, and so on. The items can be a bit costly, I often compare prices to beauty supply stores in other areas of Maryland and have found items in PG county to be more reasonably priced. The store is huge and always clean, that's a plus.

This is my favorite beauty supply in Waldorf. I believe it may also be one of the oldest. Not only…read moredo the employees go out of their way to help you with products, match hair color, locate certain brands- but also they are very patient and down to earth. I never feel rushed or followed around. They have a great variety of products as well to be one of the smaller stores. This store will always be my first choice.

11.10.2025. If you're a beauty enthusiast (not junkie) like me- you would enjoy this location. It's…read morebright and stays clean & organized. Aside from the popular OTC products for hair, face, and body, they carry premium makeup brands and replenish often. Cult faves like Fenty, NARS, MAC, Charlotte Tillbury, Anastasia, Smashbox, Morphe, etc are under one roof. Plus the Korean masks that turn your skin to glass is there. I can easily spend an hour browsing. Additionally, there's a full service salon in the back of the store. The stylists do hair, waxing, and make up back there. I have one issue that prevents me from spending more... The lack of employees at the front ringing people up. The line will extend down the wall to the back of the store. There are polite employees buzzing around settung up displays and discussing lunch plans, but 1 stressed out lady at the front ringing impatient shoppers. I have observed this countless times. What's worse, this location seems to stay shortstaffed during predictable peak shopping times. When there are holidays and people are off from work, they will shop. We are now entering the holiday season. I really hope this issue gets addressed. Many businesses are struggling, why let patrons walk out the door bcuz they can't wait in line 30+ minutes?

Ugh I'm always hoping for a better experience each time I come here. It's getting as bad as old…read moreschool beauty supply places where you get followed around. I'm a woman in her forties and I can't hold onto my own $39 travel perfume while shopping. She took it from me like I was going to steal it. How can I steal it when my purse wasn't even big enough to hold my phone. On top of that they didn't know whether they had Yves Saint Laurent perfume or not! She said no. And then bam in the next aisle I find it. She giggles and says oh that's YSL.....huh!? I need to come on a day they have the older more seasoned employees working the floor. Anyway I only come here to use my points. Disappointed...this never happened when I lived in VA.

This store has everything. I received great customer service. The ones can be lines at times. It's…read moreworth the wait.

They place has a variety of hair to choose from. They have everything!! There shea butter has been…read moreon sale for months and it's the best price I've ever seen. Only didn't give it 5 stars because, there lines are too slow & they need to take in consideration that a second line needs to be opened if your planning to have people fill out membership applications.

Sierra, the manager, has amazing customer service, patience, and knowledge. I watched her deal with…read moresome very difficult customers who didn't even purchase the items after all of their questions. 5 stars to Sierra for the patience she had because I wouldn't have been able to deal with them.

Came to purchase hair from this location and it is now 11:27am on Sunday. The store sign clearly…read moresays the store opens at 11am. This is ridiculous!! Don't come to this store! I'm so disgusted! This will also be placed on my Facebook page to my 5000 followers!‍

It's my first time stepping into this place because for the most part I get my makeup from target…read more As a newbie to makeup overall I was ready to upgrade from lip gloss to a lip stain lol (baby steps). I wanted to take this moment to shout out Bri. I walked in today and she was SO HELPFUL with me. Basically holding my hand and making recommendations for colors I could try even suggesting colors of her own. I had 3 glosses in my hand but only left with one because I'm still too afraid to venture out but I appreciated her patience so much. I'll try out the lip stain this weekend and come back on Sunday before the promotion is over to grab another if it works out. Thanks Bri!

Waited over ten minutes for help. Had to approach the associated who were standing at the register…read moretalking to each other....there were no other customers in the store so.....

Love this place! Knowledgeable Great service husband and…read morewife team. Educational information

From the owner: Welcome to Pristine Care – Your Natural Solution for Total Wellness!…read more At Pristine Care, we believe that nature provides everything we need for optimal health and beauty. As an all-natural apothecary, we specialize in pain relief, hair growth, and skin treatments, using herbal formulations crafted from premium, imported minerals and nutrients. Our Specialty Products & Services: Pain Relief Solutions – Our Triple Strength Muscle Relief and Ultimate Strength Muscle Relief creams are trusted by athletes and everyday individuals to combat inflammation, muscle soreness, and chronic pain. Made with over 31 powerful herbs, these formulas help detox, replenish, and restore mobility. Hair Growth Treatments – We harness the power of nature to promote strong, healthy hair growth, using botanical extracts that nourish the scalp, reduce breakage, and stimulate follicles for thicker, fuller hair. Skin Care Treatments – Whether you’re dealing with acne, wrinkles, dryness, or irritation, our plant-based solutions work deep within the skin to restore hydration, elasticity, and clarity. From herbal facial treatments to body oils, we focus on natural cell regeneration for a radiant glow. Direct Imports & Apothecary Formulations – We source the finest herbs, minerals, and nutrients from around the world, using ancient and modern techniques to create powerful plant-based remedies. Our apothecary approach ensures that each product is crafted with precision and purity.

Gypsy Ro is a beautiful metaphysical boutique. It's pretty and welcoming, with space to wander…read more They offer a variety of incense, candles, stones, jewelry, and more. Plus, they have a small clothing and shoe section. The clothes are really cute and I have my eye on a few pieces. I loved finding Gypsy Ro and can't wait to return.