After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

We've only had windows a few weeks but so far we are happy with them. The representative John was…read morevery thorough explaining everything prior to purchase and installation. He has stayed in contact to be sure we're satisfied. We do have one issue nut window nation has been responsive and we expect problem to be corrected in the next couple of weeks.

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

Absolutely amazing service! The quality of the windows is amazing and the end result is more than…read morewe expected! Our home has been transformed, and their quotation was over half what others estimated within the marketplace. You cannot beat their pricing quoted and billed, and the installation was seamless. So happy we chose Arc Energy!

One of the my best experiences as a homeowner has been working with Arc Energy Systems. They are…read morehonest, provide quality products, and are a joy to work with. Thanks Noah and Tonya and the installers!!

Having had a roof replaced in another home, I knew what to expect when replacing a roof---a messy…read moreattic, nails scattered around, and broken flowers. Expected. In this home, from beginning to end, CPS did a great job on my roof. They replaced the roof in quick time with beautiful results. Roofing is a messy job and I still had the nails, the messy attic, and the broken flowers (from the tarps catching the old shingles). But overall, CPS was professional, kept the area tidy, and the end results look wonderful. No hidden upcharges or "found surprise problems" to deal with. A good honest company that did an outstanding job.

Always a great experience with this company! They are always prompt and provide great customer…read moreservice service!

Had some minor roof damage that needed to be taken care of. Put some feelers out on Yelp and J&M…read moreresponded quickly with an estimate. They were great at communicating their availability and showed up before they were supposed to. The work was knock out in less than an hour and they even fixed a couple of things they thought could be problematic in the future. Very pleased with the work done and we will definitely be hiring them again in the future.

Jeyson and his team with JM Guttering exceeded all of our expectations. His staff installed gutters…read morew/guards, downspouts, pvc fascia and replaced a lot of rotten Masonite with new Hardie board for a very reasonable price, (we were quoted more than double by other gutter companies for only gutters w/guards and downspouts for products that didn't hv great consumer reviews and all had dozens or thousands of BBB complaints.) I'm happy to highly recommend Jeyson & his team who worked diligently and got the job done and left our property clean. If I could leave 10 stars for them I would.

I hire accent glass for new shower enclosure. It was the wrong cut and techs caused damages from…read morefront door to upstairs master bathroom. Accent took responsibility the first time and ordered new glass and their insurance paid for damages- awesome. Same techs came to install new glass but put dirty/heavy tools all over my new vanity. Tools fell-scuff walls and floor damages from corner of glass( nicks,scuffs, and some indentations). Not a big deal at first. I ordered a glass door( they are competitive on prices) for another bathroom. Same techs show up, I told them about the second install damages and asked them to be careful and not place tools on vanity again and put something underneath their tools and glass on the floor. I see the final result, door looks nice but yet they damaged my tiles in the process. They claimed it was already there and I showed them pics the same day of chips/ debris I found while cleaning up after techs. Now accent glass accused me of lying and will not take responsibility for there techs or damages. I will not use them again. I Don't recommend

What a shame some one can put a one star review on here regarding ridiculousness and things that…read morehave ZERO SCIENTIFIC BASIS WHATSOEVER. I do understand in this world there must always be those that never question any directive no matter how ridiculous and destructive it is. Okay onto the review. Used this business probably 10 times in last 10 years. They are great and do an awesome job at a great price. I will continue to do business here. Thanks Accent Glass for being fair and level headed. See you soon.