I'm making this post to inform anyone who will do business with Vance Calvin…read more He has not returned $300 of my money from renting an RV from him because of a review I left. I only had hot water 1-2 days out of the entire time I lived there. Leaks, frass. (The first leak was April 5th, less than a week after moving in. Frass noticed in the previous leak areas on May Ist for the first time) I am posting this because we had a money exchange and he kept $300, when I even was nice and suggested he keep $258 additional that he owed. He has his own responses, but I also have my own proof and will be filing complaints.

The nightmare of dealing with Montgomery Custom Pools is like dealing with the most dysfunctional…read morefamily member in your life. Sales sold us our pool and claimed that if the build took longer than 6 weeks, there was a problem. The build took a lot longer and sales quit taking our calls. We never knew from day to day if anyone would be at our house to work. The owner had the nerve to tell us that we lived too far and the trips to our house had killed his margin. This was after he was paid in full mind you... The owner's early 20s son basically built our pool. We are convinced we were guinea pigs for him to learn. Example: At one point, the kid buried a drainage pipe in the dirt. We brought this up to the owner who asked if we would dig it up and measure the pipe so he did not have to drive to our house. We did...unhappily...and the smell from water being stagnant and mud clogging the "drainage" hole was horrific! This sparked extreme worry as to what else was done 1/2 ways. After the build was complete, we paid to get a 2nd opinion on the plumbing as we suspected there was air in the lines based on prior experience with a pool. We had brought this up to the owner who told us that if we find the problem, to let him know; he claimed to have already checked and couldn't find anything. Turns out our 2nd opinion found the problem right away, fixed it, and let us know that the plumbing was cheaply done and we may eventually have to get it redone. The routing was too short and the piping should have been a 1/2 size larger. Not to mention, our pool equipment looks like the leaning tower of Pisa. Every day that contractors were at our house, we had to pick up garbage so our dogs wouldn't eat it (i.e. taco wrappers, drink bottles, etc.) The son had a young lady with him one day who used my backyard as a bathroom. When they were called out on it, we got to hear colorful language pertaining to us and how far we lived. We relied heavily on our backyard cameras to let us know when people were working. Again, we never knew from day to day. There was NO communication. The unfortunate part is that the company did not apply for permits with the county ahead of building our pool, so we did not have that safety in place. We also found out (from the owner) mid build that he had been fined - something to do with permits on another build. Here we are months later... We just received a letter in the mail from the gunite company threatening to put a lien on our house for non-payment. When we called the owner of Montgomery Custom Pools, there was a screaming match. P.S. we received a written piece of paper from Vance via text message that he paid the gunite company by exchanging services for a Jeep. We should not know that level of his financial situation. Nor should we have ever received a letter like that...months after our pool was "complete". He has sad stories galore and nothing is his fault. No-one should have to deal with a company like this. Unprofessional and an all-around NIGHTMARE to deal with! Caveat - we had a pool built in our previous home and know the process. Do your homework. Read reviews. Ask for reputable references. Update - June 21, 2018 We are now getting harassment texts and phone calls from the owner regarding this review. In addition, we have had to pay to get plumbing re-worked and are looking into getting concrete decking redone due to the concrete cracking. Not to mention the surface of our pool having craters. It's extremely frustrating. Again, do your homework on reputable references. Update - Sept 12, 2018 Simply warning consumers. Still receiving harassment communications regarding online reviews. It has gotten to the point where he is bullying us with threats. NOT OKAY. The positive out of this experience is meeting others that share similar horror stories from dealing with this company. Frustrating but nice to know we weren't the only ones dealing with lies.

This is a great Franchise store. Basically it is a family owned small business ran exactly like a…read moresmall family owned business. Personal- Honest- Fair - Accommodating- Pleasant. Jay and his wife are the owners and daily operators. I support them because of the above and- I need to know someone who will help me in that moment of need. Try em. JLane 80'

I have used TexSun for years, then they became Leslie's. The price to repair my Polaris was $200…read moreless at Pinch a Penny plus they let me use a demo to determine if I wanted to buy one if mine was beyond repair. Leslie's put me on hold for weeks, gave me a broken loaner and overcharged me. Jay was amazing! You cannot go wrong by giving them a try. You won't be disappointed!

We absolutely love this place, they have a big selection! My husband and I are blown away from the…read moreservice here. Ross has been in flooring for many years and knows exactly what he is talking about. I am so thankful that we listened to him and trusted him, he stands by his word and the craftsmanship of his team is spot on! When the floors were complete we felt mostly relief that the floors were so high in quality, the service was fast, clean and efficient. We cannot thank you enough and we will be upgrading everything we can through this company. Thanks Ross!!!

We purchased cabinets, granite countertops and carpet from Floorz Plus with installation for each…read more Price was very competitive and installation was done right and on time. The owner Ross, went out of his way to make sure we got exactly what WE wanted. Very professional, our sales contract spelled out exacally how much would be paid at each phase of the job. We are very pleased with the products and installation, Floorz Plus will be the first place we go to from now on for all our flooring needs. Neil Miller

Cannot Recommend Them…read more Had a hot tub installed by Accent Outdoors earlier this year. In July, I contacted our Rep. regarding one of the lights in the hot tub already rusting. Was told that they would get someone out at earliest to fix it. Here we are in November, and still nothing. Have sent multiple requests. Also, during design phase, we decided to have pop up fountains installed, that function every time the pump is running. Wasn't told that because they pop up every time the pump runs, that we could not get a cover for the tub. And also, with any big wind events, the water is blown from the fountains out onto the ground., thus draining the tub. Again asked out Rep a month ago, if we could just cap the fountains off, because they are not worth the trouble. Was informed that they did not know if they could be capped, but would "check and get back to us". Nearly a month later, still no response. When you have work done, such as installing a hot tub / pool, I expect some level of customer service to follow / continue after completion. We cannot recommend using Accent Outdoors

Accent Outdoors had serviced our spa in the past, when we decided to move it to our 5 acre property…read morein Magnolia and have a deck built they came out and looked at the area available to put it and came up with a plan for the deck (and drawings) and an acceptable bid. We have been enjoying the spa & deck for 9 months and love it! So do our Airbnb guests. Great service.

Company built homes for a lot of my family members and friends and many of them have used them…read moreseveral times on projects. It's a small family business, but they do great custom work. I recommend them.

This builder is so disorganized! Beware!!! Many promises made; promises not kept! A lot of…read moredouble talk!

Luis was hired to do my drywall at first which was done great so it led to another project that…read moreturn into another project. He gave me prices and because they were fair I continued. I was a side project so I wouldn't see him for weeks sometimes. He also builds homes and works for another contractor Bud. When he would show up, he would ask for more money even though the job wasn't completed. He would bring people to help him but in my opinion were not as skilled as him. What was upsetting was when he brought one of his workers and something went missing out of my garage. My ring video showed suspicious stuff. When I approached Luis to show him the video he said it was a broken broom and trash. Then that afternoon Luis packed all his tools up and said he didn't feel comfortable at my house anymore. Really! I was just giving Luis a heads up and looking out for him about his worker and how it can effect his business/reputation. He walked away from $1200 for a $400 pole saw. Sounds suspicious! But then again the job wasn't completed so how can I owe him the rest. He left my house in chaos. When I tried to call him he blocked me and any other number. He also deleted his business Facebook page after I messaged him on messenger. I didn't have a problem with Luis. Luis had been at my house for 4 1/2 months and nothing went missing prior to him bringing this guy. Luis loves his job and is skilled in his profession. When he left I had plastic hanging in my living room for the fireplace to be painted still, paper on the tile floors that needed to be grouted and sealed, cabinet doors not made/mounted, etc. Now that I think about it I don't think one project was completely finished for the $$ I had already given him. I am paying additional $$ now for someone else to complete the job which is annoying.

I was involved in a project which started with 20 complete rebuilds of homes which were flooded…read moreduring Hurricane Harvey. I saw the investment group go through so many GC's and Sub-contractors that these institutional investors started to really get frustrated. By total accident Luis was at one of the houses while we were walking through one of the properties. That chance meeting changed the entire course of the project and renewed the investors faith. Luis was put in charge of those 20 houses and 30 more, I saw him actually doing every trade and his relentless demand for perfection kept him at the job site until late at night and back again early the next morning. Never did any of his crew come to us and say that they were not getting paid, which happens to often with other contractors. I have done business countless times since our time together during that big Harvey project and I can always count on him doing what he says. Bottom line is he is the most skilled and hardworking craftsman I have had the pleasure of doing business with.

After meeting with 3 separate drapery companies, we finally selected Custom Drapes The Woodlands…read more Working with Karen and her husband was an absolute pleasure. She responded to my initial email immediately and had many great suggestions. It was a great experience on all fronts: communication, professional, efficient, fabrication and installation quality. I love how my family room, breakfast area and dining room looks now!

I highly recommend All Star Pools! I needed to replaster my…read morepool and have heard horror stories of going to the wrong company so I did quite a bit of research before choosing one. One of the most popular companies I found had lots of good reviews but a few really bad doozies that they managed to "hide" on yelp (it looks like you can have some good ones removed along with a bad one to counterbalance). But this had me very concerned because if they didn't care about making things right, what was one to do? I mean a pool is a big investment. So I managed to find All Star Pools who had been with BBB since 2004 with no bad reviews and an A+ 5 star rating: https://www.bbb.org/us/tx/conroe/profile/pool-contractors/all-star-pools-llc-0915-33000364 So this told me that they have been around a long time and that they care about their ratings. And if something went wrong I could take it up with the BBB and the company would make it right because they obviously care about their ratings. So I got a quote from them - they were not the cheapest nor the most expensive. A little above middle of the road on cost. I found that they work with partners on much of the work. One of the companies they work with on the pebbletech to is one of only 2 companies certified by pebbletech and they are the largest in Houston (I believe largest in Texas and I found out they do 10 pools a day!!!). They too were listed on BBB with no complaints and have been around quite some time. So I signed up with All Star Pools and I'm so glad I did. I feel that I picked the best company in all of Houston. I will say that they were not always on time - but I'm glad that Eddie (the owner) explained that he has top notch teams and has to work with their schedule which is not always predictable. That set my expectations. But Eddie was great at keeping me informed and setting my expectations. This guy is really great - I know I had tons of questions and he would patiently answer them all and he worked around my schedule. The day of the draining came and they started around 7:30AM and had my 30K gallon pool drained in a little over and hour. By noon they were done with all the chipping out of the old and prepping for the new. Very professional, picked up after themselves, and honestly quite amazing to watch. Due to the "weeping" around my lights we had to wait until the weeping was done before the replastering (I live in an area that has super high water content and so it is bound to eek out into the pool I found out). Anyway - during this phase he had his electrician out to put in the new LED lights (by the way - GET THE LED LIGHTS - big safety feature and lovely to look at). Again - this guy was top notch and worked quickly, efficiently and professionally. OK so the day of the replastering came. And these guys again were very professional and efficient. They replastered and since I kept my tiling they had to make sure it was spotlessly cleaned and that the plaster joined perfectly to the tiling. They also super super super cleaned the plaster (actually pebbletech) after applying it. After that we had to wait for the pebbletech to cure and then came the "clean up crew". They are much more than a clean up crew - they ensured that the pool was thoroughly, perfectly, pristinely cleaned. They cleaned the entire site thoroughly. They ensured lights were in and tested. These guys are so into top notch detail that they put rags over my hose to refill the pool. It took longer to fill but I found out that the rags help limit some of chemicals in the water from going into the pool (and yes I could see rust colors on the rag - of course it makes me wonder what all is my water - but hey these guys cover EVERY detail). And they explained to me that all these small details make a difference on the pool. Almost 3 days later the pool is filled and I highly recommend going to Eddie for the first chemicals. His pool chemical guy is practically a chemist and knew things that really impressed me to no end! All in all a top notch job!!

We give All Star Pools a Huge thumbs up. Eddie Bajalieh is the owner and he is in a class all of…read moreits own...Perfection! We moved to Conroe and wanted a pool in our new home and we contacted All Star Pools and Eddie came out to meet with us and once we met him and he explained from beginning to end and the timing it would take, we were all in. Eddie oversaw the daily project from the initial digging, pouring of cement, electrical, plumbing he was present every day to make certain everything was done to specification, any doubts or changes we had, he was more than happy to hear us out and suggest what would be best. The beautiful different color LED lights really creates a nice peaceful atmosphere at night and we truly enjoy a glass of vino by our pool or jacuzzi. Our grotto waterfall, is absolutely stunning and inspire so much tranquility. We also had a bench put in on the other side of the retaining wall and it is stunning. His team came in and went to work and it was just amazing to see this project come to fruition. We cannot say enough of how happy and more than satisfied we are with All Star Pools and we would not hesitate to recommend Eddie and his team. Our THREE Words that best describe Eddie; Professionalism, Trustworthy, Caring!