I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Big shout out to this group and in particular, Nick and Jordan! Best pool company that I have…read moreevery worked with. Knowledgeable, caring, thorough, fast and efficient! ! I will not use anyone else! Keep up the excellent work !

Awesome job from Nick Devon and Tom They are the bomb…read more Had cleaners filters you name it they have always come through

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

Very knowledgeable. Very fast. Very reasonable. The service I requested was a inlet leak fix. It…read moretook the owner seconds to find the leak (others had failed for hours) and then he had a tech come the next day and replace. I also used their recommended underground leak repairer. Bottom line, super competent in a industry of hacks and charlatans.

Final Edit: I would recommend this company. We had issues, (keep in mind as frustrating as it was I…read moredon't think our issues were normal for this company, we were just unlucky), but they stood by their warranty and made everything right. With construction you want everything to go perfect, but when it doesn't, a company shows you who they truly are when they either address the issues or leave you hanging. This company insisted on addressing our issues until they got it right, even when I was ready to give up. Make sure you reach out to Mikaela in the front office when you feel you're not being heard. She'll make sure you get squared away. Edit: We've had a few issues since our pool was installed; pool sloping, cement work, leaking, clean up, etc. However, based on other reviews these issues don't seem to be typical for them and they are working with us to try and make things right. The Company's front office, Mikaela, has reached out to us and will be working with us to make sure our concerns are addressed. I feel this shows they want to keep the customer happy, so I am bumping up the stars for now. We are scheduled to have someone come out and correct the cement work and sloping in December (we chose the date). I Will do a follow up review after these issues have been addressed. I will also welcome anyone who wants to see their work up close, before making a decision.

The process was really great until the concrete came in. Aquapools contracts out the concrete so it…read moreis not in house. Was the wrong color, then it was too slick to walk on and unsafe for our children, they threw sand on it and now it just looks bad and is peeling. After a year of calling, still not fixed as requested. Middle images are what it was supposed to look like, but was too slick to walk on when it was wet. Aqua pools tells us to deal with concrete guy directly, but that hasn't worked. Maybe if they had an in house concrete guy they could have more oversight. Other than that they have been responsive.

The technicians are reliable and very well trained. Always…read moregets me up and running quickly. I highly recommend them for any of your pool projects.

Very professional guidance and efficient delivery. Provided me multiple options for replacing my…read moreheater for my pool.

Cannot Recommend Them…read more Had a hot tub installed by Accent Outdoors earlier this year. In July, I contacted our Rep. regarding one of the lights in the hot tub already rusting. Was told that they would get someone out at earliest to fix it. Here we are in November, and still nothing. Have sent multiple requests. Also, during design phase, we decided to have pop up fountains installed, that function every time the pump is running. Wasn't told that because they pop up every time the pump runs, that we could not get a cover for the tub. And also, with any big wind events, the water is blown from the fountains out onto the ground., thus draining the tub. Again asked out Rep a month ago, if we could just cap the fountains off, because they are not worth the trouble. Was informed that they did not know if they could be capped, but would "check and get back to us". Nearly a month later, still no response. When you have work done, such as installing a hot tub / pool, I expect some level of customer service to follow / continue after completion. We cannot recommend using Accent Outdoors

Accent Outdoors had serviced our spa in the past, when we decided to move it to our 5 acre property…read morein Magnolia and have a deck built they came out and looked at the area available to put it and came up with a plan for the deck (and drawings) and an acceptable bid. We have been enjoying the spa & deck for 9 months and love it! So do our Airbnb guests. Great service.

Paul Smith did and awesome job from the design to the finished product. Couldn't be happier with…read moreour pool. This is our second pool and I wish we would have known about Aquatic Inspirations the first time around. Paul was there for every step and made sure everything was done properly. The building process was so easy this time around. I highly recommend his company!

We just moved to Houston at the start of September. We arrived at our new home and were shocked &…read moredismayed to see our new pool a intense shade of green! I found Dalton on Yelp, he responded quickly & had our pool looking like new within 3 days. He is knowledgeable, polite & helpful. He now services the pool weekly (at an amazing price) and is teaching us how to be pool owners along the way. I recommend him without reservations!

Dalton is exceptional. He came out to diagnose our pool heater issue the same day we called--he…read moreknew exactly what was wrong and quoted a more than reasonable price to fix it. He probably saved us thousands and a few more years on our pool heater. (A local heating and cooling co. that advertises pool heater repair charged us 89.00 and told us he'd have to 'come back and go deeper' we said uh no. Thank goodness for honest, skilled people like Dalton at Mr. Green to clean pool.

Nice showroom and great selection of hot tubs and swim spas.read more

Terrible customer service. I had a problem that required customer service, I called they never…read morereturned my calls. After 5 months, I finally sorted out a solution and with e-mail confirmation, they just avoid and never came through. Not professional, we are talking $500, I can't imagine what this firm would do with $10,000. Not good people or service.

We recently did a reno of the kitchen and bathroom in our downtown loft. We used contractor,…read moreSalvador Hernandez, at Sal.hernandez74@gmail.com. From the day he visited to learn what we wanted done to the day the project was finished, Sal was hands-on and responsive with his communication. He quoted us a two-week timeframe for completion and went over only 1 1/2 days. His work crews were careful with our unit and did excellent work. We're very pleased with the finished products! Highly recommend.

From the owner: With over 25+ years of experience in industry we can confidently turn your dream home into a…read morereality! I am a 2nd Generation Builder & Remodeling