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    Shelby County Clerk’s Office

    2.3 (3 reviews)
    Closed 8:00 am - 4:15 pm

    Shelby County Clerk’s Office Photos

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    1 year ago

    Helpful 7
    Thanks 2
    Love this 9
    Oh no 0
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    9 months ago

    Helpful 2
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    3 months ago

    Helpful 1
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    Shelby County Clerk's Office: Motor Vehicle Division - The conductor directing the flow of people

    Shelby County Clerk's Office: Motor Vehicle Division

    2.8(22 reviews)
    11.0 mi

    We all hate coming here but it's necessary unless you mail it in. I came by another day and the…read moreline was insane so I left. The second time was a charm even though the line was long, it moved pretty smoothly. The lady moving the line along was like a conductor, quick to correct if you're in the wrong line. The kiosk was working so I was in and out in record time! Thank Goodness!

    This is an open letter to the black security man at the entrance with the salt/pepper beard:…read more Dear Sir, I came in today, and you were nice to me. Thank you. I sat down on the bench by the office door like you told me to. I was next to a 20-ish black male. He and I both witnessed you absolutely verbally abusing the people that came through the door. At first I was amused...but then I realized you were unhinged. You called a white couple that merely questioned where to go "aggressive" several times. We saw the whole thing go down. No aggressiveness, except for YOU. We saw you talk down to a Hispanic male, telling him you KNEW he knew English and that he needed to take a seat and stop playing. (Are you a clairvoyant? How do you know the linguistic capabilities of people who just walk in the door?) We saw you berate a woman, a man, and another couple. Finally, the young man next to me addressed you: "Hey Security guard - I'm calling your supervisor. You're talking crazy to these people". You bucked up to him and challenged him to do so. And THEN - I witnessed you use some self control. You acted a little more professionally. This tells me that you are capable of being in control of yourself and that you were aware of your actions. There was NO excuse for how you behaved today. Even if I was not the recipient of your verbal abuse, I was extremely troubled with how you handled the public as they came in to do their business today. If I spoke like that at my job, I would promptly be fired, and rightfully so. You, sir, need to retire, find a different job, or go through some therapy. You are obviously too comfortable in your job, you don't like the people you serve, and you don't fear ramifications of your behavior. Oh, and the information you spat out at me like it was the Gospel was wrong. You are not God. You need God.

    Photos
    Shelby County Clerk's Office: Motor Vehicle Division - Outside

    Outside

    Shelby County Clerk's Office: Motor Vehicle Division - Only if you need Marriage or Business License

    Only if you need Marriage or Business License

    Shelby County Clerk's Office: Motor Vehicle Division

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    Shelby County Clerk Office - fellow citizens waiting in line, just to make entry into the building

    Shelby County Clerk Office

    2.7(7 reviews)
    14.3 miHickory Hill

    I arrived at the place at 7:40am. The place opens up at 8:00am. One of the clerks came outside…read moreand was so organized. She told everyone outside to get their paperwork, identification, and payment ready to go once the doors opened. They let in only 30 folks at a time and there was probably about 60 people in line. I was one of the 30 folks to get in. The clerk asked each person what they needed and she triage forming different line areas according to what needs to be done. I was out of there in 10 minutes. Once I left, there was no one outside waiting in line. You just have to be patient and be prepared with all your stuff so they can get you out of there quickly.

    I recently sought services here, and my experience was mixed…read more I arrived mid-day, and the line to enter the building stretched into the parking lot. As my fellow citizens and I commiserated about the long line, we were likewise grateful that there was a light breeze and that the outdoor temperature wasn't terribly hot. After waiting for almost three hours, I finally was able to take care of my business. During my wait, I noticed that intermittently, there were either two or three employees on duty at one time. Of course, things sped up when all of the three employees were simultaneously working. I was treated with respect by the employee who helped me. She was clearly knowledgeable about her job, and was very efficient. They still accept cash here. I highly recommend that you bring along a variety of denominations of paper currency and coins. If you're prepared in advance to pay the exact amount, it'll go much more smoothly. Otherwise, you'll be required to pay a fee in order to use a credit card. Despite the large number of citizens seeking services, the parking lot was ample for all of the customers' vehicles.

    Photos
    Shelby County Clerk Office - Front View from Parking lot

    Front View from Parking lot

    Shelby County Clerk Office - Current hours of operation, per website

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    Current hours of operation, per website

    Department of Motor Vehicles - Grab a ticket upon entering there's a sign on the wall

    Department of Motor Vehicles

    3.5(11 reviews)
    17.1 mi

    The lady by the front door sitting at the table is a sure way to steer people away! She had a…read moredemeaning ass tone with the people coming in especially foreigners! She also could not process papers that were allowed on the website and could not provide any explanation as to why they could not be accepted..

    1st visit 11-2-2020 Ticket 33 the number that was called…read morewas ticket 3 so hopefully you can understand that the wait process is just as what is it a wait. I believe upon and entering tickets we're given out prior to the line up so basically I guess that means that my ticket number represents the place in as it is understood to be. I heard a customer yell out about his disliking for the wait. Others nodding their heads in agreement 2 visit 11-3-2022 Ticket 88 I arrived at opening the call number that heard after receiving the ticket was number 66 so again hopefully this paints a picture of the wait time frame. All I can say is as for waiting this not conducive if you have littles to wait especially if it goes on after the first to the second hour. I can say that the staff behind the glass did say good morning when I got my ticket-- oh by the way seating is very limited especially if there's already a line formed so keep that in mind. You may not be seated until a seat becomes available so be prepared to stand Incase one wanted to know what number is in service/being called there's a brown box with the number light up in red above the service door

    Photos
    Department of Motor Vehicles - Read the signs then Go grab your ticket- the number being called is above the door

    Read the signs then Go grab your ticket- the number being called is above the door

    Department of Motor Vehicles

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    Motor Vehicle Inspection Bureau - Appling City Cove

    Motor Vehicle Inspection Bureau - Appling City Cove

    2.5(2 reviews)
    13.3 mi

    So I decided to give the new inspection station a shot after viewing the lines on the cameras at…read morethe mvib website. There was absolutely no line at the station and I never saw a car on camera so I headed out. The biggest issue I had was that mapquest doesn't recognize this address since it is so new so make sure you know where it is or you'll wind up in Bartlett. The inspection station is just north on Appling of 1-40. Basically on the non-Bellevue side. There was no line and I pulled up and was done within 5 minutes. Was it worth the ride to that location?? Well, I ran some other errands out in Cordova so it was worth it to me! I'd highly suggest it especially during peak times when the White Station location may be slammed.

    This location needs friendlier staff. They seem very robotic or bored & give you directions as if…read morethey were your drill sargeant. Since moving from another state that doesn't do inspections for some years now, I started going to this location (once downtown) as I have moved to East Memphis almost 2-1/2 yrs ago & as every business should be professional, they do need to make you feel welcome & please smile more often. I'm glad it's just once a year but if it's more convenient to go out to this area, they would no doubt see me again. Third time is a charm I say but if no improvement on their manners, I'll go downtown from now on. Not such a bad 30 min drive when they treat people a lot better.

    Shelby County Clerk’s Office - departmentsofmotorvehicles - Updated July 2026

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