The lady by the front door sitting at the table is a sure way to steer people away! She had a…read moredemeaning ass tone with the people coming in especially foreigners! She also could not process papers that were allowed on the website and could not provide any explanation as to why they could not be accepted..

1st visit 11-2-2020 Ticket 33 the number that was called…read morewas ticket 3 so hopefully you can understand that the wait process is just as what is it a wait. I believe upon and entering tickets we're given out prior to the line up so basically I guess that means that my ticket number represents the place in as it is understood to be. I heard a customer yell out about his disliking for the wait. Others nodding their heads in agreement 2 visit 11-3-2022 Ticket 88 I arrived at opening the call number that heard after receiving the ticket was number 66 so again hopefully this paints a picture of the wait time frame. All I can say is as for waiting this not conducive if you have littles to wait especially if it goes on after the first to the second hour. I can say that the staff behind the glass did say good morning when I got my ticket-- oh by the way seating is very limited especially if there's already a line formed so keep that in mind. You may not be seated until a seat becomes available so be prepared to stand Incase one wanted to know what number is in service/being called there's a brown box with the number light up in red above the service door

Great service, they were very organized and efficient at their areas…read more First walked in I thought I would be there all day. I was out and on my way in about an hour !

We had never been to the Oakland DMV before, and when we walked in, it seemed much nicer than the…read moreone in Millington. The lady that was greeting everybody at the door and finding out what they needed was the most pleasant and I thought, wow this is a surprise! But then we waited 30 minutes after our appointment time and my son was supposed to test to get his learners permit. The lady we went to was pretty rude. I'm assuming he failed the eye test, but we were never actually told that. When I said something about the test, she's snarled, "He's not taking the test." And I mean that she literally snarled at me. She threw a form at me, charged me two dollars, and said come back tomorrow with his glasses. Now that's on him that he didn't have his glasses for his eye test, but turns out that the form she threw at me has to be filled out by his ophthalmologist. She could have told us that. She could have told us he failed the eye exam instead of us just guessing. And I'm not even gonna talk about the other female employee that screamed at everybody to be quiet or she'd escort them out of the building when applause broke out after a number was called. If you have 50-60 people waiting with one guy saying he'd been there since 8:15 am and it was now 3 pm, they're gonna break out in applause when a number is called after 30 minutes of no number being called. If you don't have the patience for that and scream at already frustrated customers, maybe the DMV isn't the job for you!

We all hate coming here but it's necessary unless you mail it in. I came by another day and the…read moreline was insane so I left. The second time was a charm even though the line was long, it moved pretty smoothly. The lady moving the line along was like a conductor, quick to correct if you're in the wrong line. The kiosk was working so I was in and out in record time! Thank Goodness!

This is an open letter to the black security man at the entrance with the salt/pepper beard:…read more Dear Sir, I came in today, and you were nice to me. Thank you. I sat down on the bench by the office door like you told me to. I was next to a 20-ish black male. He and I both witnessed you absolutely verbally abusing the people that came through the door. At first I was amused...but then I realized you were unhinged. You called a white couple that merely questioned where to go "aggressive" several times. We saw the whole thing go down. No aggressiveness, except for YOU. We saw you talk down to a Hispanic male, telling him you KNEW he knew English and that he needed to take a seat and stop playing. (Are you a clairvoyant? How do you know the linguistic capabilities of people who just walk in the door?) We saw you berate a woman, a man, and another couple. Finally, the young man next to me addressed you: "Hey Security guard - I'm calling your supervisor. You're talking crazy to these people". You bucked up to him and challenged him to do so. And THEN - I witnessed you use some self control. You acted a little more professionally. This tells me that you are capable of being in control of yourself and that you were aware of your actions. There was NO excuse for how you behaved today. Even if I was not the recipient of your verbal abuse, I was extremely troubled with how you handled the public as they came in to do their business today. If I spoke like that at my job, I would promptly be fired, and rightfully so. You, sir, need to retire, find a different job, or go through some therapy. You are obviously too comfortable in your job, you don't like the people you serve, and you don't fear ramifications of your behavior. Oh, and the information you spat out at me like it was the Gospel was wrong. You are not God. You need God.

I arrived at the place at 7:40am. The place opens up at 8:00am. One of the clerks came outside…read moreand was so organized. She told everyone outside to get their paperwork, identification, and payment ready to go once the doors opened. They let in only 30 folks at a time and there was probably about 60 people in line. I was one of the 30 folks to get in. The clerk asked each person what they needed and she triage forming different line areas according to what needs to be done. I was out of there in 10 minutes. Once I left, there was no one outside waiting in line. You just have to be patient and be prepared with all your stuff so they can get you out of there quickly.

I recently sought services here, and my experience was mixed…read more I arrived mid-day, and the line to enter the building stretched into the parking lot. As my fellow citizens and I commiserated about the long line, we were likewise grateful that there was a light breeze and that the outdoor temperature wasn't terribly hot. After waiting for almost three hours, I finally was able to take care of my business. During my wait, I noticed that intermittently, there were either two or three employees on duty at one time. Of course, things sped up when all of the three employees were simultaneously working. I was treated with respect by the employee who helped me. She was clearly knowledgeable about her job, and was very efficient. They still accept cash here. I highly recommend that you bring along a variety of denominations of paper currency and coins. If you're prepared in advance to pay the exact amount, it'll go much more smoothly. Otherwise, you'll be required to pay a fee in order to use a credit card. Despite the large number of citizens seeking services, the parking lot was ample for all of the customers' vehicles.

I went there today to renew my driver's license. The lady at the check-in desk was extremely…read morepleasant to EVERYBODY. She had a smile on her face at all times and encouraged the young people taking their permit tests and was very patient with them and everyone else. The employee who took my picture and my paperwork was also extremely pleasant. Please review what paperwork you will need as far as proof of residency, etc before going and this will save you from having to return home and get things. Otherwise, I went about 10:30 and there were 8 people in line ahead of me (not counting people already sitting and waiting) and I got out in about 45 minutes. I have had rude staff in the past there but hopefully this means they have hired new staff as everyone seemed to be very friendly and professional when I went today.

They won't pick up the phone even after calling more than three times, their attitude is fucking…read morebitchy and disgusting, and if i could leave a zero star i would but unfortunately you cant do that

There's no one here to assist disabled/handicap customers. There's only three workers at the…read morecounter. There's no worker in the lobby to answer any questions. If it wasn't for the older worker, the pace wouldn't have picked up at all. Yes, I am a disabled customer, and I just needed to update my decal. Service is slow and not orderly at all. The elder lady who checked me out was pleasant and very professional.

We recently moved to Olive Branch and had to transfer our license to MS. I made a couple visits…read moreand both interactions with an older gentleman and a lady were very pleasant and helpful...and even though I needed another piece of documentation they were kind and informative how I could get that information! BTW They seem to be less busy in the afternoons. Great experience!

There is a bit of a wait but that's more of a process problem then a people problem. Employees are…read morefriendly and mostly patient, they're the subject matter experts and we just come in once every 4 or 8 years so......