Okay so I called this dentist to schedule an appt for my 7 yr old but the receptionist is rude as…read moreever, telling me my son is not allowed back because (as she put it..) "he's hurting other kids" when he misses an appointment... in 2015!! I remember it was snowing when he missed his appointment, THEY WERE CLOSED, they're delusional. Not to mention he was 2 yrs old at the time. She even said my current 2 yr old can't come even though he's never been, saying they've dismissed the entire family! WTF. I DO NOT RECOMMEND at all being that the damn dentist wasn't worth a flip anyways.. Actually a zero star rating.. if it were applicable

We just had a very negative experience with this office today and would not recommend it for…read moreanyone. My 4 year old had a tooth chip and our dental insurance gave us a waiver to seek emergency dental treatment at the nearest pediatric dentist in the area versus having to go to an in-network provider. After making the appointment and explaining the situation to the office (and providing them with all of my insurance information) I received a call back later in the day from the dental office telling me that they were not in our network. I then had to contact my insurance company back and obtain a reference number to give to the dental office to verify that my daughter would receive treatment and that my dental insurance would agree to cover it. Today, after the appointment, it seems like the dental office never contacted our insurance. My wife took my daughter and it was never explained to her why my daughter was denied treatment today (although still billed for a consultation). After receiving a call from my wife I contacted our insurance company who intervened with the dentist's office. The insurance company was told by the dental office that my wife chose to not have my daughter receive treatment today because she did not want to pay the full fee in advance before reimbursement and had decided to pursue treatment somewhere else, which was not true. My insurance suggested that the dentist's office simply did not understand that they were providing a waiver to cover out-of-network services. My wife says a conversation about payment options did not happen between her and the dental office. Upon contacting the dentist's office to ask about this and ask why my daughter didn't receive treatment I was first told that they didn't know that we wanted to pursue treatment today. After being put on hold briefly I was then told that they decided that the treatment plan would be to provide an antibiotic (which did happen) and then that the treatment would be provided at a later date. This treatment path would have made sense, but first why was it never explained to my wife and secondly, then why was my insurance company told that my wife declined treatment for my daughter today? I feel that a mistake was made with the dental office misunderstanding what my insurance company was offering and that the dental office offered us two conflicting explanations after the mistake was pointed out: One to the insurance company and one to myself and my wife. It does not relate to the above incident but they also have a policy of not allowing parents of children over 3 in the dental area.

This dentist has successfully guided us through multiple dental emergencies over the years with my…read morethree kids. Dr. Boyne is so kind and eases my children's nerves when they are fearful at appointments. They have patiently endured my screaming three year old who hates the dentist. I would highly recommend this practice.

Really, love the staff. Great pediatric dental care…read more I couldnt imagine talking my children elsewhere.

We love Dr. Jason and all the team here! I have been taking my son for 2 years. He has to have a…read morefilling and they are so kind and careful and thoughtful about every step of the way. I always had good experiences at the dentist growing up (maybe because I never had a cavity until 40) but I have some friends with trauma from their childhood dentist experiences. Here they making everything calm but playful for both regular appointments but also this recent experience with a filling. They Explained all of it so nothing is a surprise, but they use kid friendly terms. They teach you about that before hand so you can use them too! They used laughing gas and a movie to help the little ones stay still and calm. They also took time to talk directly to my son about his habits and help him be informed instead of just me. He took it really seriously and on his own stopped eating an Apple right before bed (after brushing teeth) and changed his routine based on what he planned with Dr. Jason and he's just 4.5! I saw a review about billing being poor but I have always had great experiences with them!

We loved Dr. Sperati for our autistic son however the office staff seem to not be on par with his…read moreservices. My child was sick and we had to cancel his cleaning in August. I was told he would be seen faster if he was placed on a cancellation list and did not need to schedule a new appt. I called 6 months later asking where we were on that list and was told there was no such thing as a cancellation list and I should have made an appt. I was then told the next available is in August, an entire year later. This Dr is amazing but obviously prioritizes more patients over current ones.

Big Little Smiles Dentistry in Matthews is absolutely fantastic! From the moment you walk through…read morethe door, you can tell they genuinely care about their patients. The entire staff is warm, friendly, professional, and incredibly attentive. The office is beautiful, welcoming, and comfortable, and the level of care is outstanding. Everyone takes the time to explain everything clearly and makes sure you feel comfortable throughout the entire experience. You never feel rushed or like you're just another appointment. I was especially impressed by how knowledgeable and compassionate the team is. They go above and beyond to make what can sometimes be an uncomfortable experience feel easy and stress-free. If you're looking for a Children's dental practice in the Matthews area that combines exceptional care with a friendly, welcoming atmosphere, I highly recommend Big Little Smiles Dentistry. They truly deserve five stars!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

This is the absolute BEST dental practice in the region for children! Great people, calm, kind,…read moregentle, honest, and so caring. In an area where there's so many questionable pedi dentists, Dr. Roberts and his team are a Godsend! Our pediatrician recommended him, and man, she was right! Well worth it, even if you have to pay a little more if he's out of network. Never a doubt about whether our kids are getting the right care!

My 3 kids (now 4, 6 and 8) have been seeing Dr. Roberts for over 2 years now. He makes the 3rd…read moredentist to see my ADHD 8 year old with sensory problems and the only one where he and his staff take the time and take care of his needs. He still doesn't enjoy going to the dentist but we are now able to go without me having to hold him down for a cleaning. They take their time, explain what they are doing and will even take a break when he asks. The waiting room and the cleaning room is very kid friendly. And when I take all 3 of my kids they will do all of them at one time in the same room so I do not have to choose who I need to be with. Great facility for children.

I am beyond dissatisfied with the service provided at Charlotte pediatric dentistry. My sons lip…read moreblew up after a procedure that was done there this morning. When my husband called after hours (5pm) and they said earliest they can see my son is tomorrow at 10:30am or we have to go to ER. I am beyond disappointed that they do not have a dentist on call for matters that are urgent as these for EVEN a consult. This is simply dangerous not to have a clinician that can address urgent issues.

If I could give 10 stars I absolutely would!!! Dr. Amanda Kerns and her staff are absolutely…read moreAMAZING!!! We have found our place with them! After a horrible experience with another doctor who tried to take advantage of us, we found an HONEST and caring dentist and we couldn't be happier!!! Thank you, thank you, THANK YOU Dr. Kerns and staff!!! Y'all ROCK!!!

The most caring, incredible pediatric dentist family I've ever come across. They are great with…read morekids, it is a welcoming environment, clean, the staff are happy to be there and consistently provide the best care. Some specific shout outs- DeAsia, Jessica, and Dr. John are all incredibly professional, enthusiastic, clear at communicating, and literally take the best care of you from the time you walk through the doors. I would fly across the country for my kids to come here if I ever needed to, that's how much I value this practice and the people who work here.

The entire staff were amazing and office was beautiful and immaculate !!! We made my son feel so…read morecomfortable when he is typically so anxious at the dentist . The tooth looks great! My only complaint is that they don't treat adults too Bravo Dr John and staff id give you 10 stars if I could !!

Nicole and maribel at the front desk had superb customer service and was accommodating to new…read morecustomers during our visit. Nicole were able to get my son and daughter in at the same day at the LINCOLNTON location for their checkup and cleaning. The entire staff was friendly and made my kids feel comfortable . We will definitely be taking our kids here from now on and referring them to our friends and family . They also have a location in Denver NC as well. Highly recommended !

This was by far my best dental experience. First of all, the office is gorgeous and clean! Dr…read more Kelly and the girls are so kind, fun, friendly, and professional. They also use innovative ways to help children. For example, when trying to help a child breathe through the nose while using nitrous, they gave a sugar free ice pop! They also have the most comfortable chairs and TVs! Dr. Kelly is gentle, warm, and approachable. Teeth looked amazing! Definitelyyyyy recommend!!

This dentist is amazing. They are so nice and have really taken care of my teeth! I would…read moredefinitely recommend.

This is what i posted to my Facebook after leaving this office. There is no better advertising than…read moreby word of mouth. After posting, one friend informed me that she had made an appointment for the Thursday after New Year's, and i had two others ask me questions. not only do i have a great place to go for dentistry, but wow, i found ministers of Christ to our community, and that's exactly what Christ wants us to do! My FB post: I found my new dentist today! Hounshell Dentistry in Shelby is amazing! I went in for a crown after snapping my molar at dinner last night and I was in awe. I saw Dr. Paul this morning and did a "meet & greet" of sorts. When I went back this afternoon, he told me he had prayed for me during his lunchtime. :) (where do you ever find that?) We talked about his dental ministry, his family, my family, and random odds and ends. His staff is like no other and absolutely precious! What a super team. I would highly recommend this office! I was so at ease. I can't wait to take Autumn in for her next cleaning. (My daughter.)