First to review! Yay! I've now been to this office twice, first for a cleaning and second for a…read morecrown. When I scheduled my first appointment I was surprised that the dentist himself actually called me ahead of time to see if I had questions or concerns. I have experienced great service from the staff and everyone seems to genuinely care about the patient. I didn't rate a 5 because there is a strange smell in the practice and I think it's because it's a very old building. Also the parking is kind of weird because the building is literally on the side of the street and you have to drive down a hill and park behind or along the side of the building and walk back up. Some of the equipment needs replacement and overall maybe the building should be remodeled. To their credit, the current dentist, Dr. Vu has been there only 2 years and bought the practice from another dentist. The practice has been there like 100 years. I think they're in the process of drawing more patients to the practice. Also, I get free teeth whitening for life as a new patient :)

The Doctor lobbied HARD for a COMPLETELY unnecessary root canal. The fee was inflated (which…read morethankfully inspired me to seek a second opinion) and it turned out that the BETTER dentist in this zip code (the main one, not one of their "down-ballot" new hires) actually took the time to critically X-ray the rear upper molar and there was PLENTY of enamel left and the root canal was in NO WAY necessary. That was about a DECADE ago. The staff was unprofessional, the environment was (to me) frankly "offensive" in its tone/character. I'm a retired professional Musician/Teacher and I don't need to be "edumacated" about the virtues of "Americana". I was born here. A LONG TIME AGO. I AM "Americana". : - )

Giving the stars base on my daughter's attitude (Ximena) . She like to come here and feel confident…read moreready to go in by herself. Lesly I think was her name, she took care of Ximena last time. She was great!! Thank you

The dentist was fine. The staff was ok--unkempt, messy. The "office manager" was unorganized and…read moreproud of it. I had several conversations with them prior to the appt. They neglected to tell me there was a legal document they would need from me, until they got my child in the chair for his procedure. The "office manager" and i do use that term loosely, was unapologetic and offered no explanation. We spent 4.5 hours of a day for a 45 minute event. That is a lot of work to miss unnecessarily. The care was fine. Don't even expect customer service.

on Friday the 23rd my son had an appointment, I had to have my mom bring him to the appointment bc…read moreof my work I wasn't able to come. The assistant that dI'd his cleaning was amazing! As soon as my son walked out of the office he face timed me to let me know that when they were checking out the lady was rude. him and my mom both said that when they walked to check out my daughter who works there came to the check out desk and said hey this is Austin smith and needs a school note... and the lady whipped her chair around and said she doesn't work here can't you tell in a very rude tone, that embarrassed my son, daughter, and mom. but my mom and son didn't know the girl that was sitting with that lady didn't work there bc she was sitting behind the computer. There were people around who heard how she spoke to my daughter and I don't feel like employees should be talked to that way.

Just brought my 4 grandchildren in for their checkup The…read moreDentists & the entire place was amazing My grandchildren were taken care of efficiently & with care I recommend BPD to anyone with children

Polite, professional. Office seriously needs to start looking like a pediatric office. Has a energy…read moresucking vibe and there are zero toys to the kids to play with only "rewards "they can earn by going to school and being compliant little robots. Oh wait. There's one touchscreen tucked back in a dark corner. A child in the back of the office where are the procedures are done, crying because he was all by himself for a long time. I myself went to comfort him and then pointed it out to the staff who finally said "oh, let's go find your mom." So in case you're one of those people who think children don't need to feel safe and happy, money probably talks to you: Attached is a picture of the estimate and bill for the procedure my son was to have . I listened to my intuition got feeling and thought of my nine-year-old son who verbalize likewise. Let's get out of here. We did not return nor did we have any procedure done there. We elected to go to Dr. Meg in Matthews. The bill before insurance was in the 300s and I paid 80 out of pocket. Please compare that to the estimate this doctor gave me for a deep filling to be done on a baby tooth.

Dishonest dentist and will push unnecessary dental work on your children. Beware and ensure you are…read moregetting the full picture.

My children (ages 5 and 7) were terrified to go to a new dentist after a painful experience…read moreelsewhere, but Dr. Tucker and staff were patient, kind, and even had them laughing by the end of their first visit. It's obvious Dr. Tucker is a father because he knew just how to talk to children to make them feel seen and heard. The office is clean, modern, with complimentary hot coffee and cold drinks... and I really appreciated that they were fine with me holding my son's hand while he was getting his dental x-rays done. I love that I can schedule virtually, and they are quick to respond to emails. As a mama, I'm super happy that my little ones are actually looking forward to their next visit!

The most caring, incredible pediatric dentist family I've ever come across. They are great with…read morekids, it is a welcoming environment, clean, the staff are happy to be there and consistently provide the best care. Some specific shout outs- DeAsia, Jessica, and Dr. John are all incredibly professional, enthusiastic, clear at communicating, and literally take the best care of you from the time you walk through the doors. I would fly across the country for my kids to come here if I ever needed to, that's how much I value this practice and the people who work here.

The entire staff were amazing and office was beautiful and immaculate !!! We made my son feel so…read morecomfortable when he is typically so anxious at the dentist . The tooth looks great! My only complaint is that they don't treat adults too Bravo Dr John and staff id give you 10 stars if I could !!

Three pulled teeth (different visits) and my 6 year old still loves his dentist. Because my son…read morelikes to have shark teeth (hence what they're called when an adult tooth grows in before the child has a chance to lose his baby tooth), we have to keep getting the baby teeth pulled. He's had 3 pulled now, and Dr. Yura is ever so gentle and patient with my son. I ,too, attend Southlake and have been very pleased with my services. Hands down the #1 go-to for friendly, personable dental work!

I had been seeing Dr Tampoya for many years and was very pleased until last December. I needed a…read morebridge and was told my portion would cost $430. Right after the work was done I was told ai owed $1200 for it. My question was why was it almost 3x what I was quoted right before the work was done? The response was that the person doing the quote made a mistake. If I had been told it was $1200 beforehand I would have changed my appointment to the following year so I could use medical flex. The business office has not handled this well, and I will not return to the office because I can't trust their estimates

The staff at South Gaston Pediatric Dentistry are very friendly and made my child comfortable. That…read moreis why we went forward with their suggestion to put my child under anesthesia for a crown and two fillings. Less than 18 months later, the two fillings had randomly fallen out. The first was repaired in the office. When the second filling fell out, they immediately said we would need to put her under again and get a second crown. They also said that she had another cavity and would need an additional filling. This would be a minimum of $2500 out of pocket, but that is not the point. They were recommending that she go under anesthesia for a second time, a second crown, and an additional filling. I did not feel comfortable about the recommendation and took her for a second opinion. She needed no dental work of any kind. There was no additional cavity anywhere. She did not need another crown. When I showed the proposed treatment plan to the new dentist, they discovered it called for a root canal on a baby tooth. South Gaston Pediatric Dentistry had not even mentioned that to me. Please do not take your child here. I almost allowed them to put my child under general anesthesia for absolutely no reason. There is no excuse for giving an unnecessary treatment plan like this. When I spoke to management at South Gaston Pediatric Dentistry they refunded our deposit immediately. She simply said "I am sorry that happened to you." They never even defended their actions. I believe that is because they do this on a regular basis.

My son's first dental appointment was today and he was terrified due to some things said by a…read morefamily member but Courtney was amazing and got him very comfortable and helped him with his fear. The dentist was amazing too and explained everything that they were going to do and will due in the future and it very much helped my son with his anxiety about the dentist. He actually asked if we could go back soon once we got home . 10/10 if your child has anxiety about dentists they are so caring and understanding and will do everything they can to make your child comfortable

I'm 47 years old and I've been coming here at least twice a year my whole life. Great staff,…read morealways friendly. Great dentist too! Went to Dr. Woody growing up, and now as adult have seen Dr. Cooper. Very professional and very gentle. Have had fillings, crowns, and sent me for root canal. They know their stuff!! . My favorite hygienist is Mandy, she makes a cleaning a pleasant experience!! Receptionist are also very nice and always willing to work to get your appointment at a time convenient to work schedule

From the owner: We are here to serve you! Our primary goal is to provide the best quality dental care in an…read moreatmosphere of genuine interest and concern.

We recently moved to the area and are so glad that we found Gastonia Pediatric Dentistry! The staff…read morehas been so great and our kids loved their visit (and have been asking when they could go back).

DO NOT TAKE YOUR CHILD HERE! Dr. Laetitia Sery bedside manner with kids leaves a lot to be desired…read more As a pediatric dentist,​ I would expect a comforting demeanor that would make young kids relaxed and comfortable. I recently took my grandson to this clinic and he was treated with disregard. ​We were​e given​e a set of instructions to follow and a list of procedures that would be covered during the treatment. None of which was adhered to when we arrived. Dr. Laetitia Sery, did more to scare my grandson than make him feel relaxed for a dental procedure. Her website states that she loves working with children and their families. If this is true it was not on display during our visit. I do not recommend taken young children here.