I want to express my heartfelt thanks to Pet Wellness Florence office. They made the process much…read moreeasier to bear today. One tech was MIMIS Nurse her entire time with me. She shed tears with us as the process took place, she and Mimi were buddies from the start, it was a love/hate relationship, she got a few bruises over the years from her bite, but loved her as we did. They had little electric candles and nice covers out for us to lay with them. I was laying with Misty until she was fully asleep. How I loved them both, and told them up to the time. We are now down to 3.

Kat enjoyed her visit today at her new vet! Friends & family tell me I'm a helicopter mom when it…read morecomes to my cat... well duhhh... she's my BABY! I was very impressed with how patient & gentle everyone handled her. We went in for her yearly vaccinations + some concerns about scabs/wounds on her skin & occasional irritated/watery eyes. I feel confident that we have found the culprit...food allergy! I left with new food for her specially formulated for cats with food allergies. Now... we wait and see how she reacts! In the meantime, she will only be consuming her RX food... no treats... sorry Kat!

So this morning my pup woke up with a really bad limp. She's limped in the past but I could not get…read moreher to do it when I would take her to the vet. This morning I filmed her limp as I knew that by the time she got there it might be gone. I called middendorf animal hospital and they got me in right away. The staff and doctor here are not like any I've experienced at a vet so far. Not to say the others were bad. This was just different. They were kind and treated Lady like she was one of their own. They took a LOT of time going over many questions I had about things not even related to the injury. Turns out her limp is the result of a old injury. I was given some meds to help her out and was on my way. lady liked the staff here so much that when they left the room she whimpered and stared st the door. Not once did I feel like I was a burden or that my pet wasn't "liked". A complaint I often hear about vets. This is our new vet for sure. Dr Middendorf loves animals. That's for sure. I'm very happy I found this place

ATTENTION!!! Faithful Friends Pet Memory Center LLC( Owners: Brian and Lorie Clary) 10073 Tayman…read moreDr. Union, Ky 41091 commented on my review and because they lied about everything, I am responding to address their lies. Their lies only confirmed my suspicions that something did happen to my precious Oreo.I want to tell others what really happened to my Beloved Oreo. Last year, I pleaded for days asking for proper documentation following Oreo's passing and they could not provide that. Now, they claim they can provide the documentation, but if they can provide the documentation now...why couldn't they before? My review was warning others regarding the horror of the. "Bumbling" and "Fumbling" incompetence of Faithful Friends Pet Memory Center LLC (owners : Brian and Lorie Clary), as well as Middendorf Animal Hospital (Brittany Jones and Jim Middendorf) in their mishandling and losing of my Beloved Oreo. This is what really happened...I knew something was wrong when: 1. I pleaded with Faithful Friends to give me a receipt to prove they picked up Oreo( I wanted a date). Also a receipt showing a date proving that she was cremated. I kept asking...they kept refusing. Kim, from Faithful Friends that commented on my review was the person that kept refusing to give me a receipt proving they had picked up Oreo and proving that she was cremated. She also blocked me from talking to anyone else. She, the other staff, as well as Middendorf didn't know where Oreo was or even who the driver, who was supposed to pick up Oreo. 2. I also knew something was wrong when their dates didn't match Middendorf's dates until they finally got together and picked a date that worked for them. 3. Oreo was referred to as a "Male"...my precious Oreo is a FEMALE. 4.Brittany, Jim, Brian and Lorie and staff didn't even have compassion for my Beloved Oreo to return my calls. I will be reporting them to Animal Cruelty Organizations and the Ky. Board of Veterinary Examiner. I am devastated that I still don't know what happened to my Beloved Oreo or where she is. If only I had walked back in that room and taken my precious Oreo home instead of leaving her with these people. I will never get over this. Oreo did not have a voice, so I am being the voice for my Beloved Oreo.

Dr Mudman is fantastic! She didn't try to do unneeded tests to raise the bill - instead she stayed…read morevery aware of cost and did an amazing job with my older girls. All the staff is great and very good about explaining things.

Currently they are trying to hide the mishandling, at best, of a lost pet that was brought in. When…read morethe pet was claimed shortly after, it seems the vet tech just gave away someone's dog. Screenshot below, search the facebook group boone county neighborhood 2.0 for more info.

ZERO STARS While they are friendly and seem helpful BEWARE!…read moreI strongly advise getting a second opinion and a price quote before proceeding with any major testing or treatments at PetVet365 Florence, specifically with Dr. Carson. My experience here felt less about my dog's health and more about upcharging at every opportunity. During our visit, the vet stated her main concern was a potential thyroid issue and recommended the more expensive "send-out" blood work and urinalysis because it would allow them to "see more." When the results came back, I was told the only abnormalities were elevated cholesterol and liver enzymes, and they immediately pushed for an $800 abdominal ultrasound as the next step. (thyroid is in the neck btw but they wanted to scan the lower abdomen) Because we had just paid a massive bill for the initial testing and fees(almost 800), we paused on the ultrasound. When I explicitly asked what the blood work showed about his thyroid, I was shocked to find out that a thyroid panel was never actually run. Even though it was their primary concern, they excluded it from the expensive panel and then wanted to charge me an additional $78 to do it much later, completely ignoring the fact that elevated cholesterol and liver enzymes are classic signs of a thyroid problem. Meanwhile my dog is deteriorating fast and barely able to function at all and they knew this. To make matters worse, there was a completely unacceptable medication switch. Without clear communication, they swapped out the medication refill I specifically asked for through text for a significantly more expensive one. At this point it felt like a deliberate attempt to get more money out of us and there was really no excuse for this mistake as the meds were not even named close to the same and they had it in black and white so they didn't hear or see incorrectly. We immediately took our dog to a different clinic for a second opinion. This vet listened, ran the correct tests immediately, and definitively diagnosed his thyroid problem within 48 hours so she could start the right medication. The most shocking part? The next vet performed all the same tests--including the ultrasound and the specific thyroid test--for less than half of what Dr. Carson and PetVet365 were trying to charge us just for the ultrasound alone. If you go here, double-check your itemized bills, verify exactly what tests are being run before they draw blood, and do not be afraid to walk away and seek care elsewhere. *Also fyi if you keep searching on here you will find many such reviews that are just buried and I am sure they will give the standard response that sounds like they did the right thing as they did to the others that dared to call this out. I assure you they did not. Save your money and more importantly the life of your pet and go to another place.

They don't deserve 1 star!!!! Be ware ppl that love your animals.. oh yes they offer financing…read more Like i Said dr. Smith diagnosed baby in phone i paid 30.00 for triple antibiotic ointment that made her way worse.

We've been taking our animals to Dr. Huesing since 1990. We've moved several times since then and…read morekeep getting further away from his office. We live in Crittenden now, but I still make the trip to see Dr. Huesing. The office has always gotten us in quickly and the prices are very reasonable. He won me over when my kids were toddlers and we got a puppy from the pound. Two days after we got him home he started getting sick and was diagnosed with Parvo. We couldn't afford a huge vet bill and, long story short, Dr. Huesing kept the puppy at his office for 2 nights and gave the puppy medicine. He only charged me $30 for the medicine when the time came to put him out of his misery. He can be a little gruff at times, but it's only when he thinks you are doing something that is not in the best interest of your pet. He will tell you what he thinks, which I appreciate. I've tried other vets closer to home at times through the years, but I never cared for any of them as much as Dr. Huesing. His years of experience have made him very knowledgeable and I'm sure he's seen it all. His staff has been with him just about as long and they are wonderful as well.

We took our senior doggy here for the first time today and they treated her so well!! Affordable,…read morekind, and thorough! We will be bringing both of our pups here from now on.

My little Murphy jumped out of my son's arms because he's such a crazy little Aussie. Poor guy was…read morein a lot of pain, but thankfully they saw us the next day for a treatment plan! He had a small fracture, they put in a stent, and he's been doing much better. We have a long recovery journey ahead and plenty of follow-ups, but I am grateful for this group.

The first time I went to Hebron Animal Hospital, my little dog was offered a treat. When my baby…read morewouldn"t eat it, I was told that there was something wrong with her because she had refused to eat it. i explained that my dog had just eaten and was also probably a little nervous because she had never been in their office before and didn't know them. However, he kept insisting that she eat it and shoving it in her face was not working. He then explained that the reason that they offer the treats is to determine if there is something wrong with the dog. This "wanna-be psychiatrist" continued insisting she take the treat until I finally had to ask him to please stop and to please get on with the exam. I felt like I was in the middle of a "Saturday Night Live Skit!" I had determined that I was never coming back. However, there came a time when I needed a Company that would do home visits and they were hard to find in my area except for Hebron Animal Clinic. i reluctantly scheduled them, only because I was hoping it would be more comfortable for my baby this time. So my next wierd experience with Hebron Animal Hospital was when David Hale and Megan Mulberry came to the house. David didn't even interact with my baby. Neither he nor Megan interacted with her...not even an exam. David just turned his head to look at her while he and Megan just stood there and stared. i think he might've touched her paw and called it a visit. Again...I felt like I was in a "Saturday Night Live Skit!" another issue with this Company is that Christine likes to interupt another receptionist while they are in the middle of helping me on the phone. i read the other negative comments regarding this place and hopefully mine will also help others to look somewhere else to take their furbabies. Please find someone reputable that is educated and Medically qualified to treat your baby. Otherwise....if you want a clown show and plenty of "comic relief..." Christina, Megan and David are your guys!!! LOL!!

This is an incredible office full of amazing folks who care about you and your animals. My cats…read morehave been patients of Dr. Olexia, Dr. Kellner, and Dr. Wood over the years and each one of them listen to my concerns, answer any question I have, and send my animals home in much better condition than they arrived in. Each person here involves you in the care of your animals with such amazing transparency, candidness, and honesty. They will show you the X-rays they take in the back so that you can follow along, they provide you with multiple care options when necessary, and are never judgmental about the care you can or cannot afford. They have an incredibly clean facility and amazingly kind staff. Twice I have come to them with medical emergencies, and twice they have saved my cats' lives. I truly cannot recommend this practice enough!!

My older dog went in for a diagnostic exam for weakness in his hind feet: he left the sedation and…read morex-rays unable to walk independently. A week to the day, he was euthanized at home by a different vet. His ER report noted an injury that Ft. Mitchell never noted: he went in to Ft. Mitchell for weakness but came home disabled, and he was totally incontinent within 48 hours of his initial visit with Dr. Kellner. The only attempt at empathy from this office was a cheap plant: I spent over $1,000 for that initial visit, and then I spent another $1,000 to put him to sleep, but all I received was a cheap plant--no phone call from a human.

We brought our 10-year-old cat to Pet Wow in Florence, KY for an exam and vaccinations at the…read morerecommendation of a friend who brings her two cats here. She said she has been very happy with their service over the years. We were very happy today with the friendliness of the staff as well as the veterinarian. She was kind and knowledgable, and we felt that she enjoys what she does, loves and understands animals, and was happy we chose their clinic. We will bring our cat to their groomer on Monday, and she said she will check in on him while he is there. Based on our experience today, we highly recommend Pet Wow for your veterinary needs in this area.

Florence, KY site are Wonderful. Staff and doctors very helpful in answering all my questions and…read moreconcerns. They are so good with timid and sick pets. Always gentle. I'm never worried about the staff handling our pets.

Genuinely the best vet experience I've had with my 1.5 yr old puppy. Cant believe we didn't start…read morehere sooner. Prices are way more reasonable than where we have gone and the vets made my dog feel comfortable the entire time.

Tried to get a online prescription okayed for allergies. I had to bring my dog in for a yearly…read morecheckup first. So, after the checkup they were to fax a prescription to the online pharmacy. they said they would do it immediately. I called and the day after they still haven't sent the script! My patience is wearing thin! I will give them till tomorrow, then change Vet"s!!!!