Pulling into a gas station makes me anxious. I don't know why, but there's something about the…read morewhole design and process of gas stations that puts me on edge. The pumps are too close together; there are too many cars going in and out; it's too dark to feel safe-- these are things that deter me from many gas stations around my area. When it comes to Bucky's Express, I will drive out of my way to go here when I am in need of gas for my car. Ever changing prices of gas aside, this is the perfect gas station for me. Located at Pyott and Randall, this is the easiest gas station for me to pull into while traveling up and down busy Randall road. It's located right next to a stop light with turn lanes that are easy to navigate. Turning into and out of this gas station is easy, something I consider very important. There's a good amount of pumps and ample space between them. Sometimes, you'll find yourself at a gas station that is very tight, making it seem like you're right on top of the other cars. Bucky's Express has a very open area for their pumps. It's also a well lit area come dusk. This makes me feel a little safer when filling my gas tank in the evening hours. I can't say I've ever utilized the car wash or the convenience store. When I have spoken to staff (very few instances) they've been friendly. There's not much parking for the convenience store specifically, but really, how many people 'hang out' at the gas station for long periods of time, so this shouldn't be a huge problem. Overall, this gas station is one of the few that doesn't cause me to feel anxious about filling my gas tank! I'm very happy with it.

Went to get gas and the screen freezes up on me so I go inside and I can't get gas because their…read moresystem put a hold on my money and they can't cancel the transaction or do crap about it! no I'm broke and didn't even get gas. Thanks a lot Casey's and all the incompetent people that work there. No one has a clue and my money is gone

I have a free Thornton's membership and so I get a discount on gas and then rewards on top of that…read more Because of this, I rarely go inside, but when I do there have been friendly people working. The gas here is typically the lowest in the area, so there's no need to look around. There's a Discount Tire that gives free air next door, so save yourself money and get your tires filled after you fill your tank.

Updating my review, I forgot a couple of names that should be very mentionable. Kristy and Dale are…read morethe names I forgot and should definitely be a part of the review. Both are customer service pros that always acknowledge customers with a huge smile and the nicest of demeanors.

This is the place I go for smokes. They always have a two or three pack deal going...just what I…read moreneed for those beer drinking sessions on the back porch. A great feature about this place is the free air pump. This station is right on the bike trail that runs through town at the intersection of Main and Crystal Lake Ave. More information about the bike trail at: http://www.crystallakeparks.org/VW-Systems/Map/map.htm Oh by the way they also sell gas and have a small mini-mart.

I like this location because it is consistently the lowest prices in the LITH and Algonquin area…read more It has a hands-free car wash, which we've used and have been satisfied with. There is an air pump, and at the time of this writing, it's $1 for about as much as you need to fill four tires. I do agree with the commenter below, that the location is a pain to get to if you're coming from the north and you don't know to turn in the driveway before the intersection. Also, if you're coming from the west, it may take some time to turn left with the traffic. I don't go into the convenience mart very often, but my recollection is that I've been met with friendliness. I go here almost once a week, so I definitely recommend it!

What a horrible place. THEY NEVER HAVE RECEIPT PAPER IN THE PUMPS!! The stupid employees always…read moretell you "Oh, we're waiting to get that fixed) EVERY GODDAMN PUMP? Liars. The purpose of self serve is to not have to go into the store. Really, just shit employees who don't care. But, I guess if I dropped out of school and this is the best job I could get..........

I've got to tell you I had a very interesting and disturbing issue at this Thornton's gas station…read moretoday. First off, I drive an ambulance, i've been driving for over eight years. There is a handicap placard hanging off of my Mirror, which is always there . I have COPD, severe neuropathy in both hands and feet well as a lot of feeling due to a spine injury and that's only for starters. I have had a handicap backward for almost 10 years. So when I walked in Thornton today all of a sudden I started noticing all the employees which there was about sixth of them all started coming over to the front window by the door and all of them looking out at the Ambulance,,, secretly having some sort of conversation between the employees, I went back and grabbed the soda and they continued to what seem to be having secrets and not knowing exactly who was driving it. So I just watched from the back of the store. When I was ready to check out with my soda and a bag of beef jerky I decided to go to the self checkout because I didn't want to have a confrontation with anybody. Just then the manager walks up and says "is that your Ambulance out there" I said yes it is and he says well you can't park there that is a handicap stop. I immediately got defensive and I said "why don't you take another look because you obviously don't know what you're talking about or what you're complaining about". He looked again and saw there was a handicap placard but offered no apologies. He then mentioned well I could park on the side of the building right now and in the future. I mentioned to him I have a very limited amount of space I can walk without assistance, therefore that's why I'm parked in the handicap at the front door. I noticed all the other employees all started looking at other stuff and helping other customers because I think maybe they were slightly embarrassed but nevertheless I never gotten an apology. In my opinion, I really feel I should take this to a good ADA Attorney and Sue Thornton's for their lack of the ADA rules and regulations..

Work across the street and went in to get a couple roller dogs for lunch after 10 pm. Nothing on…read morethe rollers. (Shouldn't have been surprised, this happens all the time). Asked the guy playing on his phone behind the food counter what time they clean off the rollers. Tells me 9pm. What kind of a working "truck stop" doesn't have roller dogs after 9pm in a 24hr location? You can get a pre-wrapped lunch meat sandwich for $10 though. Time to start getting my gas rewards from Casey's

The dudes behind the counter were nice, but maybe a little creepy to my 4-yo. Most of the candy is…read moreoverpriced,, but the canned drinks were pretty standard gas station prices. The "pizza" looked inedible and old, and surprisingly, it was the last 4th! This station is also a challenge to get in and out of if you are heading south. But north, you're gravy. I usually get gas down the street.

I went in because my car wash receipt didn't print and the screen told me to see the clerk. I…read moreexplained where I was parked, but the cashier was rude and made me go back outside to check instead of helping. I've been coming to this location for 15 years and was disappointed by how I was treated. They should fix the receipt issues and make sure customers are treated with more respect.

Very disappointing experience at this location (171 E Higgins Rd, Gilberts, IL)…read more At around 8:12 AM, I tried to buy a box of Hershey's chocolate for my kids. The cashier pushed my items aside and told me to wait while she served everyone else in line first. There was no clear reason for this, and the behavior felt very disrespectful and unprofessional. The situation caused me significant stress, and I had to leave and go to another gas station nearby. I would not recommend this location

Really friendly staff that works here. Good people who you can spark a lil convo with while…read morechecking out. They have a great variety of products inside and some items better pricing than other stations. (Red bull for example) $1 cheaper. ALSO... they have a mask sign on their door but respect your decision to not wear one and do not bother you if you don't have one on. I will always support any business who actually represents America and our Freedom of choice.

Great gas station. In Arizona, you rarely experience good customer service at a place like a gas…read morestation. However, in Crystal Lake (IL) everyone seems to be beaming with joy! The gas was cheap, pumps were newer, and the inside was HUGE, clean, and stocked full of goodies! I got a super cheap ($1) iced coffee and my cashier had a friendly attitude. Also, WOW gas is cheaper in Illinois.

very bad experience milk said 2.49 on shelf…read morerang up as 3.99 they wouldn't honor the price Just removed the tag very rude management, do not go here