1 Star - Beware of Card Charges I went to City Terrace Car…read moreWash, a self-service car wash, because the posted price clearly said $3. I used my debit card expecting that amount. Instead, my card was charged $10. There was no visible sign, notice, or disclosure explaining a $10 charge, pre-authorization, or minimum hold. If there had been clear signage, I could have made an informed decision. Unfortunately, that wasn't the case. To make matters worse, I tried calling the phone number listed to request a refund or explanation, and the number is out of order. There was no attendant on site, no customer service, and no way to resolve the issue. This feels misleading and unfair to customers. If you're going to charge more than what's posted, it needs to be clearly stated. Until this business provides transparency and a working way to reach someone, I would not recommend using a card here. Please be careful and check your bank statements if you visit this location.

Came here cause it by my house. They need to put better signs it shows $3 for the wash when I paid…read morewith debit card it was charges at $10. Either have cash or be aware of the extra charge

I mean for the type of business it is, I can say it's decent at best. I'm not expecting anything…read moreover the top, but i didn't use the wax part of it. I just needed to pressure wash it in a pinch, however, the soap is streaky. When I tried to dry the windows, it was still spotty. You pay $5 for 9.5min. It's not even close to 10 even though they could add the extra 30 sec. There isn't anyone there to assist you in the event the nozzles broke. Also, there is no air blower unless you park in the back but I think that's also an extra upcharge. You're better off bringing your own towels.

Went here cuz I was in a pinch. Place is pretty run down and the bay I used was leaking the whole…read moretime (far right). Soaps and chems they use aren't great either and left my car spotty. If you're gonna take the time to fully detail your car and bring your own gear, this may be a good place. But if you wanna good quality quick wash, might be worth looking elsewhere

If you are looking for a cheap, fast, and do it yourself vacuuming experience, this is the place…read more If you're looking for fine detail washing, this is not it. I was in need of a car wash that was cheap and this place was it! I went on a Saturday at around 11am and it was real busy, but the process went by fast, which was what I needed. The quality of the wash is not detailed, but for a good general wash of my car, did just fine and well. The fun part is just sitting in your car and watch the washing happening! The entrance was a bit tricky to find. But it's behind/around the AM/PM. If I want a great hand washed detailed cleaning, I would not go here. BUT... for a fast general wash, I go again!

Hello, I am reaching out to share my experience at your car wash today because I left feeling very…read moreupset and unsafe. I arrived, paid my $6, and waited for assistance. When the manager arrived, he guided me on how to position my wheels and pointed to the posted directions. I have used this car wash many times, and I always follow the instructions, but I still double-checked to make sure I was doing everything correctly. He told me that I had my foot on the brake, which I did not. I doubted myself and checked multiple times to make sure my parking brake was not on. The manager continued to repeat this and nod his head at me as if I did not know what I was doing. This happened several times. I politely said that I would leave so I wouldn't hold up the line, but he insisted I stay. While I appreciated him trying to help, he continued to speak to me in a way that made me very uncomfortable. He even called the customer behind me to come look at my car, and that person confirmed I was doing everything correctly. The manager, Alonso, then said that because my car is new, I probably didn't know what I was doing. He even suggested that I call my husband to ask him how to operate my car. This was inappropriate and disrespectful. He raised his voice several times, which frightened my children who were in the car. I repeatedly asked to be allowed to leave without completing the wash, but he refused and insisted I could not leave. I felt pressured and unsafe, as if I was being forced to stay and continue the car wash. In the end, I went through the wash only because I felt I had no choice. The entire situation left me shaken, upset, and scared. I am bringing this to your attention because I do not want anyone else to feel intimidated or disrespected at your business. I hope that this can be addressed appropriately.

Definitely the best hand, Car Wash here in East LA. I highly recommend them. There is plenty of car…read morewashes here in town, but hands-down to this place.

Prices start at $30 depending on what service you want. I had a basic t done they charged me $35…read morebecause they included extra polish which I didn't request. The interior was just vacuumed, they did not clean the dashboard. Exterior was ok.

I have to say, I'm extremely impressed with Fast Five Express Car Wash. The level of customer…read moreservice here is on a whole different level. First off, a huge thank you to Brandon -- an incredible manager who truly sets the tone. Because of you, I'm 100% a long-term customer. I also want to recognize Fiona and Noah -- you both go above and beyond every single time I come in. It's rare to find a team that genuinely cares, but you guys make me feel like family. The fact that you know me by name and always find new ways to exceed my expectations really means a lot. This is what great customer service looks like. I hope corporate sees this because this team deserves recognition. Thank you again -- I'll definitely be a customer for the long run.

I just needed a quick car wash and didn't feel like driving all the Buena Park to my usual…read moretouch-less, automated car wash spot. The one closest to me wasn't open until 8 AM, and the other one was a self-service, so this was the closest one that fit my needs at the time. The cheapest (bronze) is $10, so I thought I would purchase the unlimited $19.99 a month to justify paying that much since where I usually go only charges $5-6. I had to repeat myself to the employee, and I'm pretty sure he heard wrong because I was charged $13 and still received just the basic service. So, I was of course disappointed. Also, he had to take my smartwatch since their tap-to-pay device can't leave their building...they should just have a kiosk where we can pay from our car like every other place to save money because that was lousy service. Towards the end of the tunnel, I noticed all this black grime built up on the walls...like do they ever get that cleaned? That can't be good to have. It makes me wish I had turned my A/C on because it smelled funky.

Good work. My clear coat was fading they buffed it out added a sealant my car came out nice. They…read morealso vacuumed inside and cleaned my wheels. Say Arnold sent you and he will give you a better deal. Cash and Zelle accepted

Best car wash I've been to. It's an actual hand car wash unlike others that claim to be hand…read morewashed. The end result is amazing. No other car wash can beat this service, especially at the price of $30.