Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

On the drive home from visiting my parents in South Carolina, my car started shaking, for a brief…read moresecond we thought maybe it was the road and switched lanes, but the shaking continued. My husband was driving and was able to get to an exit and pull over in no-man's-land North Carolina (right outside of Rocky Mount). My hubby popped the hood, checked the oil and some other stuff and all looked good to him. My brother and I know nothing about cars, so we stood by my hubby's side in support and in hopes that the hubby didn't ask us for help (LOL). We turned on the car again and it immediately started shaking, we had a solid 300+ miles to get back home to Arlington, VA, so we knew we needed professional help. We called several shops, many were unable to help us immediately, but when we called Tripp's, the person on the phone said they would squeeze us in despite being busy and he understood that our goal was to get my car fixed and back on the road in the same day. So, we contacted Geico, got a tow truck to come get us and we were on our way to Tripp's. Now Tripp's Automotive is a no frills shop, if your looking for some fancy spot, this is not it, this is a straight up car repair shop and I appreciate that. They looked at my car pretty immediately and they ultimately shared that the mechanism that makes the spark plug work, was not working and as a result one of my cylinders was not pulling its weight. My number one question with any car issue is...how much? Tripp quoted my repair at about $300 which I thought was super reasonable. So, the thing is Tripp needed a specific part for my 2019 Altima. While we were all in the waiting area, we witnessed and heard him contact several and I do mean several places to try to get the part he needed immediately. He also called the two nearest Nissan locations (I have an Altima). The best he could do was get the part overnighted to him, which meant we needed to spend the night in NC. The next day, he had the part in hand by 10am, was able to make my repair quickly and we were on our way. What I want to say is, Tripp and his troop were HONEST and communicative throughout our ordeal. I trusted him, I felt his quote was reasonable and the final cost of the repair and labor aligned with the initial quote we received. This was a true car repair shop, that's what they do and I am happy to throw them a 5 out of 5 review. Thanks Tripp!

My husband and I stopped here, when our van started acting strange-we were on our way from Florida…read moreto Maryland, so we were in a bit of a bind. The nice guys at Tripp's Automotive fixed our van, and got us on our way. Very nice guys, very reasonable price-highly recommended!

great service expertly done with efficiently, politeness, and reasonably priced…read more break caliper replacement

From the owner: We bring the auto garage to your houses, including brakes, oil change, rear differential service,…read morespark plugs and air filters

What's this an angel? No, it's Boomer. Driving home from…read moreMaryland and my car decided to stop working half way there in the middle of nowhere. It was raining, getting dark and every shop was closing. Searching for any help I could get I found Boomer on google and said he was able to help. He got to us faster than AAA could get us a tow truck. Boomer came right away and was very knowledgeable and kind. He worked tirelessly in the rain late at night changing the alternator on my car and had us back and running in no time so we didn't have to spend the night. Thank you Boomer you are a life saver!

From the owner: 24hr Roadside. Traveling automotive repair. Dont waste time going to get your oil changed or brakes…read moredone on your lunch break I'll come to you. Roadside service including lock out's, tire changes, jump starts and fuel delivery.