I personally am a very clean person and expect more then what basic NC car washing places do. I ran…read moreinto an issue and MIKE was absolutely gem. Customer service was excellent and he went above and beyond to help me. Give that man a raise. 5 stars to him. 4 stars to the fact you have to dry and clean the inside of your own car

Shout out to Chevy! He provided great customer service, was enthusiastically present and seemed…read morelike he genuinely was happy to work, and he helped me resolve a minor issue with a smile on his face. Great customer service and a clean car. Thanks Chevy! Glad I stopped by Sam's Xpress today.

Fantastic communication. An amazing job. He was professional, early and did a thorough job…read more Definite recommend.

Great service. Samuel did a fantastic job. Paid attention to detail and showed on time! I will…read morehave him come back for my other car next month!

The last time that I went to this facility was when it was warmer in 2025. I paid for the top car…read morewash and left of $15 tip. I drove off to run some more errands and when I came back to put my bags in the back of the car I saw that the roof of my car had not been washed at all and had plenty of dirt on it to prove it. I felt very disappointed. I didn't have time to go back because I was prepping to leave town for work. I felt ripped off. The quality of the wash did not live up to the value of what I paid.

if I could give no starts I would. windows are spotty, seats are half way vacuumed. door jams and…read morenext to seats not vacuumed. cup holders and gear shift console not wiped down. dust still everywhere. if you want to charge people $50 for a basic wash, and have 5 people working on one car. it better be clean. do not come here.

I was told I was buying a 1 month car wash, I see a recurring charge on my bank statement for a…read moresecond month. No worries, I will have my bank reverse the charge.

I used to like this car wash and I went there fairly regularly. The last time I went, I was heavily…read morepressured at the start to purchase a monthly membership by an employee with an iPad. I repeatedly said no. Later, I noticed a reoccurring charge on my credit card statement. I had the charge stopped and I will not be going back.

I used this car wash over the weekend and was a bit disappointed. The blowers did not work…read morecorrectly and as a result- half dried vehicle. Water stains look really really bad on a black car. And to think I let them talk me into a monthly.... L son learned.

The employees left me there waiting and no one came out for me which resulted in me having to honk…read morewhich I DO NOT do. "Xpress" is a JOKE. Rude employees blowing vape smoke in the lobby combined with the overall lack of helpfulness and weirdly disgusting car wash for something that is supposed to clean. LAUGHED IN MY FACE WHEN I ASKED FOR A REFUND.. left this place defeated, drained, and overall disappointed. Never come here. Employee attractiveness: overall uncomfortable to look at.

NOPE!!! Last time I come to this car wash.. this place is infested with roaches…read more If the owner doesn't want this car wash anymore please reach out to me I'll be glad to get it out of your hands

Not a great experience today. I figured I would save a bit and do the self-wash so that I could…read morefocus the attention on the brake dust and it did pretty well there. I did the high pressure soap and then the rinse cycle, but the rinse left water spots that really left me thinking that this was not a great experience. $3.50 to start is not cheap. I'll skip this place next time. [Review 15450 overall, 954 of 2021, number 2997 in North Carolina.]

This is my first here. Usually when visit Charlotte for work I visit the 7 eleven gas station car…read morewash drive thru. Since that drive thru was broken I took a chance on this. When I first drove through this spot there was a 2 block tower like u insert ur credit card and pay self for car wash but it was just a light I do not what for it is standing there Then I drove up a little bit and noticed bunch of cars in-front, as I drove closer then I was able to see the price list of different wash options. Note to management, try to make the board bit readable from 2 car or 1 car distance away that will make ur line move faster. I took a $10 exterior wash and sealant. Towards the entry of the drive thru, u park ur car in neutral and the system take over and drive thru the wash. All the wash was fine but the drying part was weak and it was worse than the 7 eleven car wash. It's not that great but ok for the price u paid. I expected much better than 7 eleven.

They got busy and were trying to multitask and completely didn't vacuum or clean my trunk. They…read morealso didn't wipe down the doors. When paying for a full service you hope that it will be done with some attention to detail. I had noticed it was likely not done and asked and they said they do always vacuum the trunk but yet wasn't done.

Worth. Every. Penny…read more My dog peed in my car (ugh) and Charles came out so quickly and cleaned my car so well. You can't smell any evidence of a dog. I think it's actually cleaner than when I bought it! Dream Clean was so easy to work with and I will absolutely use them again. In fact, we are probably my going to schedule him to clean my boyfriend's car soon.

They did a great job, just forgot to wipe down the dash board when finished. Price was good as wellread more