For the first time, I had a truly pleasant experience at the Chase Sapphire Reserve Lounge at…read moreLaGuardia Airport. During my visit, I had the opportunity to meet a wonderful employee named Nicole, who made the experience exceptional. Nicole was incredibly attentive, a great conversationalist, and demonstrated remarkable attention to detail. She had a unique way of making you feel as though you were the only guest in the lounge, while somehow making everyone else feel equally valued and welcomed. That level of hospitality is rare. Not only was she engaging and personable, but she was also very knowledgeable. I truly enjoyed learning about her home country of Ecuador, as well as her insights about New York City. She has a warmth and caring nature that genuinely stands out. Chase has a tremendous asset in Nicole. Employees like her elevate the customer experience and represent the brand exceptionally well. Based on my interaction, she appears to have strong leadership potential and is someone who should be recognized and valued.

I'm a United lounge guy. Always have been. Never saw the point of the Amex Centurion scene…read more.. seemed like the kind of place where people sit around being impressed with themselves. My kids and I rolled into the Chase Sapphire Lounge at LaGuardia's Terminal B, and I will not lie to you... it made me a little sad. Not in a bad way. Sad because Denver doesn't have one of these, and now I know what I'm missing every single time I fly out of DIA. Here is the deal. Made-to-order cocktails. REAL ones. Not the sad pour-your-own well whiskey situation you get at most lounges. A bartender. Craft drinks. Actual effort. And the food? You sit down. A server comes to you. You ORDER. Like a restaurant. I got a sandwich that had no business being that good inside an airport terminal. The kids got NA cocktails... and they were into it. Like genuinely excited. That alone tells you something about how this place operates. Oh and there are facials up on the second level. Complimentary. We didn't plan for the time, so we skipped it, but... that's a thing that exists. In an airport. In New York. (I know.) I'm a loyal United lounge guy and that's not changing. But this Sapphire Lounge? It's the first time I've ever actively rooted for a flight delay. That is not a sentence I expected to type. Damn you, Denver. Get one of these.

Very friendly people to check you in. I told them Platinum pays for itself. Especially since last…read moreyear I paid the lower fee but received the new benefits. Here is my experience: I was scanned in quickly and had lunch. There were two soups: broccoli cheddar and onion with beans. Chicken thighs, rice, salad fixings. Someone requested fruit and they brought out some oranges and apples but said fruit is only during breakfast. I guess he meant the cut up fruit. I especially enjoyed the seltzer and water fountain. I filled my water bottle for the flight. Nice selection of teas and some brownies and cookies for dessert. There was a shower available if you needed it. I left after around 45 min because I had to visit the other options at LGA: Chase Sapphire lounge and the Be Relax spa!

I've been coming to this lunch for the three years that I've been busy my daughter and New York and…read moreI have to say that it's so absolutely convenient if you're flying Southwest, which I do. The gates are five minutes away if you're a slow walker. They serve breakfast lunch and dinner with rotating menus today we arrive for lunch and there was a tandoori style chicken that was sweet and cooked perfectly basmati rice Chinese broccoli Bucatini with pesto carrot Ginger soup, Italian wedding soup Farro, and of course, the salad bar. For desserts, there were tarts and cookies. There is a full bar and self serve Italian soda, fountain, lemonade, cappuccino. Pro Tip; As with most lounges, these days they do fill up and there could be a wait, so if you have your American Express Business, you're able to make a reservation on your AMEX App as long as you can show up within 15 minutes of that reservation and that will allow you to walk right in.

We spent about 3 hours here on our way to Maine and about 3 hours here on our way back…read more It's a beautiful and large sky club - extremely busy at Terminal C is very busy out of LGA at all times. But, it's large enough to easily accommodate all needs. We saw a bar area, some quiet working areas, an area for plane watching, relaxing and charging areas, a sports/TV seating area, etc. It's much larger than it appears if you walk off to the sides away from the buffet. Delta must've heard the complaints from frequent Sky Club members who were tired of the exact same thing on each buffet/menu every single day which gets old if you travel a lot. So, they are changing out their menu items, updating them throughout the day, and really trying to up the game so it's worth it to continue to pay for this amenity. Staff were regularly walking around clearing trash and tables and finished plates. Staff kept the bathrooms spotless and the floors clear and clean. We had to wait about 10 minutes one day to get inside, but easily found seats, and didn't wait at all the second time inside and again, easily found seats with plenty more to spare. This lounge has loads of windows for plane watching and sky gazing and has lots of comfy seats and charging areas as well as some much larger communal tables if you are with a group. Hot coffee, great buffet, and much better than sitting at a gate for 3 hours.

The Delta Sky Club at LaGuardia is pretty solid and roomy. It's overshadowed by all the great…read morelounges at this airport, but it's super convenient if you're flying Delta and is probably one of their better lounges in the U.S. I've been here quite a few times and the buffet is always consistently decent with a variety of options, including sandwiches if you prefer. I don't know if they rotate their soup, but I consistently get their Tomato Soup, which I top with croutons and some shredded cheese if I feel like going against the line (soup is located at the end by the dessert section). Drinks are good too, although I usually stick with a mimosa.

Piss poor. Which is surprising since it's Swiss. Soiled dinnerware and silverware is spread out on…read moremost of the tables. Only one television is available to view. There are a pair of birds chirping away above. Thr food selection is nill: mostly stale bread product, leftover yogurt & fruit and awful coffee with no regular milk available. Just Half&Half. Absolutely ghetto. Maybe they have something against Avianca biz class passengers.

Nothing like a quick stop in the lounge. This lounge was…read morevery clean and spacious. Staff was very attentive and friendly. Multiple options to choose from to accommodate various allergies and food preferences.

Yesss... this is how you do great lounge! what more can I…read moresay here? It's such a great space , nicely set up with plenty of comfortable seating. Staff is nice & attentive, they tend to come around often to pick up your dishes & glasses. Nice clean bathrooms, showers should you need them , open bar & buffet style food. Good food options from chicken, rice & salad to a nice sandwich, soups & good dessert small pieces which is great since u don't feel guilty trying the few different ones. When traveling through LaGuardia I must say , I try & make sure I have enough time during my travels to have time to be able to sit comfortably, eat & drink well before my flight. Lounges like this make it worth it to arrive at the airport with sufficient time to be able to enjoy the perks the lounge provides.

as a executive platinum client i am in nyc lounge on a regular basis. Yara always greets guests…read morewith a smile and anticipates the little things. while on the road this has a big impact on the airlines i travel. hope you find this feedback of value. bob

Lovely, clean lounge.... One of the better ones I've been to…read more Lots of food options that rotate during the day. Also Manny drink options. I eagerly look forward to returning.

This is a decent lounge for those traveling on Air Canada or a Star Alliance partner. In this case,…read moreI was traveling on United and had a quick and smooth admission into the lounge. There is plenty of seating in the lounge is not too busy on a Monday morning. The food selection is decent, however, the chicken dish was so dry that it was impossible to even cut the chicken. Staff inside the lounge or not friendly, so just be aware of that. No other complaints, and this is a great lounge to go to if you want something a little quieter and don't want to deal with the other busy lounges in the terminal.

Lots of room to sit, delicious coffee, tons of fruit options for breakfast, and even GF bread so…read moreI'm pretty happy with this lounge when compared with what I'm used to for United. My two annoyances were 1. there was no separate toaster for the GF bread so I ate it cold and 2. The first seat I sat in (couch by the tv) had a broken outlet so I had to move. They redeemed themselves when they brought out GF brownies though. Employees also come around pretty often to clean and are friendly.

Had a meal at Mulberry Street in LGA and was pleasantly surprised by how good the food was,…read moreconsidering its airport food. Everything was flavorful. The service was great too, the staff took care of us quickly and kept everything moving smoothly. Overall, a solid choice if you want good food and efficient service before your flight.

Super slow service, mediocre food…read more We had time to kill and good thing because everything takes super long. Like 30 minutes for a drink, equally long to get our food. Another 30 to get another drink. I ordered one of their special Easter drinks and the first one was great. The second was clearly not the same. It tasted like a mimosa. I took it up to the bar and the bartender told me it was the pineapple and she had too much in that one. No, it clearly tastes like prosecco, not too much pineapple. No need for the attitude, just remake it. The food was worse than expected. The app was cold in the middle. The burger was not seasoned and the sauce was weirdly spicy but without flavor. My husband got the prosciutto pizza and it was decentish tasting but it was 90% arugula. The whole experience was hilariously bad. You're better off literally anywhere else.

When you approach the LaGuardia Sky Club for entry, we hope that Myrna is the one who greets you…read moreinside or outside. She is friendly and highly competent. She helped us yesterday before our flight was canceled & today before our flight home. Entry is automated once you get inside. Just place your boarding pass face down on the machine. This Sky Club is immense! And beautiful. Go past the art at the bottom of the escalator, go up the escalator, and you'll see more art. Each piece has information about the artist and their piece. You can go to the right or the left for an expansive array of complementary beverages and food. All that we tried was and is delicious. If you go all the way back, you'll find a bar with a wide selection of beverages & light food before a bright, quiet long room. An atrium? Here is where you have an incredible view of the city and the flights taking off and landing. There are also two swinging chairs in this room at the very end of the Sky Club. If you have any problems with your flight, we hope that Andreas can help you. He is friendly and efficient. He confirmed our flight for today and mentioned that we should get to the gate 30 minutes before boarding to get our assigned seats. We did not interact with Bonnie, but I did see her at the desk next to Andreas. She was helping another employee with a customer who was trying to get on a flight leaving in less than 60 minutes. She was as patient & as kind as all of the employees in this Sky Club. Unfortunately, she was not a miracle worker and could not accommodate his wishes. All of the employees in this lounge - this morning and yesterday afternoon - were friendly and helpful. They seem to truly enjoy their jobs. If your flight is on time, or if it's delayed or canceled, this is an oasis from the hustle and bustle of terminal C. Remember to be kind to all of the amazing Delta employees. They are doing their best to make sure all of us are being cared for.

The food looked terrible tonight. Didn't look fresh at all, except the green beans. The bartender…read moreworking was indifferent to me and rude to others.if I had a choice of another lounge, id go there. 6:25 Saturday.

The very best Delta Sky Club lounge is right here in New York. The lounge is large, clean, and has…read moregreat service. The staff is friendly. The bathrooms are clean. There is a variety of food options to choose from if you're a vegan, vegetarian, or pescatarian there are plenty of options. Enjoy the lounge it is indeed the best.

This is the new Delta Sky Club on terminal A of the JFK Airport. The terminal B club is so crowded…read morethere is often a line of people eating outside until they can enter. The terminal A lounge is at A8 tucked away from all of the commercial activities of the airport. This makes it an ideal space to chill away from the big crowds. The lounge itself is modern and offers a range services and special environments for their customers. The lounge is smaller but makes compensates by its modern features. The hospitality is superb!!! The hostesses ro around not only cleaning up after the customers by offering beverages and special desert treats served on a platter. Now I don't drink but as soon as you walk in they offer you complimentary champagne. Nice touch. I was feeling pretty down about the JFK airport, not a lot of good experiences. I will say the new Delta Sky Club Govea the airport a big boost.