I canceled service and it took 63 days and an FCC and a BBB complaint, plus the threat of going to…read morecourt to get my unused money refunded to me. All they did was lie constantly, make up dates that the check was sent and blame everything on the USPS. This is a pattern for this company and not an exception. When I had their "service" it always scrambled every single day and they refused to give a credit for it. They just bill you and you tow the company line. I was with this morally bankrupt company for over 10 years and NEVER had even one late payment and this is the thanks you get for it. BUYER BEWARE!!

My daughter just built a new home and trying to get internet installed for over two months. She has…read moregotten only a run around one excuse after another. She spoke with the supervisor in Rustburg , Kayla, who was checking into things but never called her back like she promised. My daughter attempted to call her several times only to be told Kayla is busy. My son in-law called and advised he wanted to speak to Kayla supervisor and suddenly she had all kind of time. When you have supervisor such as Kayla no wonder shentel has so many problems and low ratings. A company is only as good as their employees so this explains a lot.

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

We signed a contract with SCS in June 2017. We paid for the first YEAR up front to get a discount…read more The service installers were nice & polite. They checked and insured us we could achieve the tier two speed package. Since we've had this service, if it clouds up-your service goes out, if it rains, your service goes out. Or Just randomly, goes out! It appears that it doesn't take much for my service to go out, almost daily! Watching live stream on one tv or iPad is a challenge, I wouldn't dare try two. Don't take people's money and tell them you can provide something you obviously can not. ***We live ONLY 2.5 miles from business 29, in a population if 32k county, not huge, but we are a only 15 minute drive to downtown Lynchburg with a population of 80k and growing. Where are you cable companies??? You're missing a substantial opportunity here in central Virginia. Call me! We'll sign up.

We have been with Stewart Computer Services for a number of years. The positive to them was their…read moreservice when things weren't working. That is no longer how it works. I have called multiple times to see if they can fix my poor service and they came out once to check on everything. I was told they were coming back after admitting our signal was not very good (because the trees grew) but no one has shown up after 2 weeks and multiple phone calls. I have 3 separate accounts with them due to multiple locations on our farm. Very disappointed. Can't wait for fiber optic to be up and running through Central Virginia Electric Co-op.