This one of those cases where you get what you pay for. Yes, the big box special order windows and…read moresliding glass door were less expensive. But, the expert advice to help choose and configure the correct product at this Pella store was invaluable. DIY installation advice was also extremely appreciated. The Pella products are definitely much higher quality than I could find at Home Depot.

Quality, response time, ethics (doing what was promised) for starters. We were sent other people's…read moreinvoices and they called to get payment of our invoice, that we paid 2 months prior to this call. And they were rude about it.

I have tried several times to get some windows ordered. They were not interested in my business…read more Probably only take the big money. Pella is great and so is Valley glass.

These guys are the best, took them less than a week to order my windshield and have it installed!…read moreGreat price for superior product!!

Where to begin... I don't write online reviews but the work that Carmon from Rough Road Operations…read moredid for me was so good I had to break with my tradition. He was meticulous with each item on my "Honey Do List" that had been growing for some time. From fixing the dishwasher and faulty light switch, replacing a faucet, a ceiling fan, Bedroom window and storm doors to mounting a large screen TV to the wall, Carmon checked off each item on my list with professionalism and skill. I have placed his card on the refrigerator for when the list grows again as I will definitely utilize Rough Road Operations in the future.

I couldn't have been happier with my experience with the team at Aluma Glass. From Bill's high…read moretouch approach to the design, sale and estimate, to the field and office team members... They were just great to work with!

Derek with Aluma Glass told my Dad his entire homes windows that were fogged on the inside would…read moreNOT be covered under Warranty, he paid to have them replaced, then we found out Milgard would have covered them. After install, the installer told us there is no warranty on the replacements because it was just glass replacement, which raised questions. We called Milgard, they said full lifetime warranty like all their Residential windows. I asked about the fogged ones, they said they would have been covered as long as we are the original owners, which is the case. She even said they replace them if you rent it out as a short term rental. All they do is a title search. However, she said there is nothing they can do because they were already replaced. Aluma Glass has been avoiding my dad's calls, no updates. His last call to them, they lied and said it's only 10 year warranty. A month after install Milgard says Aluma Glass still never ordered the bathroom window they were short on during install, that he paid for. Aluma Glass, you only carry 5 brands of Windows! It is YOUR responsibility to know their warranties! If you can't keep track of simple warranties, maybe you should refer homeowners to the Manufacturer! You owe Don money! I am giving you a chance to reimburse him, or this story is going into several Facebook community groups, with thousands of people in them, as well. You have 7 days to respond and reimburse.