Dr Brian Sheppard his amazingly skilled due to his engineering background and family training in dentistry. I have a new confidence that I can overcome my sleep apnea, with the oral appliance that Dr Brian fitted and is monitoring for further adjustment. He is my new dentist also! His staff is always so helpful, nice and professional. read more

Dr. Brian Sheppard is honestly one of the best dentists I have ever visited; and I've been to my share. He uses state of the art equipment for the x-ray/exam portion, and in my case, having needed a crown, he was able to picture, prep and complete the job all in one session. I was able to watch the porcelain crown being made and then get it fitted with minimal adjustment on the first try. Oh, and didn't feel the numbing agent at all on injection, or have a bad time when medication wore off. All in all, I'd have to give Dr. Sheppard a 10 out of 10. And a very friendly office environment as well, with Mandy ably assisting in the process. read more

The dentist and HIS MOTHER diagnosed me with TMJ. I had a terrible infection in my tooth. I sat in the endodontist office for four hours while the tooth drained. Would never return to this dentist again read more

Amazing family practice. Bi lingual and will work with you on payment plans. They are a great facility despite the loss of the patriarch, Ray Sheppard. I would drive from San Francisco for their special brand of care. Ray...you never told me where you hid my shoe and I miss you terribly. Love to Brian,Keith, Little Carol, Big Carol and best wishes for a beautiful future. Congratulations big Carol ;) I love you all R. Saks read more

My local dentist retired and I was looking for a new one. I had heard a lot of good things about Dr Brian Sheppard and decided to give his office a call. I called Dr. Brian Sheppard's office and set up an appointment for an exam. Dr. Sheppard was extremely thorough and explained much more then I had experienced before. I had a chipped tooth and needed a crown, didn't really know that I was royalty (bad joke). Dr. Sheppard preformed the procedure in just one sitting (about 2 hours). They have a CRC machine that makes the crown in their office. The entire procedure went flawlessly. Dr. Sheppard even showed me the crown being made. VERY IMPRESSIVE. My new crown is awesome and I would highly recommend Brian Sheppard.... well I already have.. I'm glad I choose Dr Brian Sheppard. read more

I have been going to see Dr. Ray Sheppard as long as I can remember. He is a very skilled dentist. He has a great sense of humor and is surprisingly gentle. It had been a while since my last visit so I returned to Sheppard Family Dentistry. This time I had the pleasure of being seen by Dr. C. Ray's son, Brian D. Sheppard. He was great. He took a panoramic x-ray and did a tissue exam. he explained everything in detail. i liked that he spoke to me in layman's terms, but also repeated the scientific names of the anatomy, procedures, and conditions. Brian showed me the x-rays and walked me through what was going on in my mouth. Having the knowledge of what was going on in my mouth put me to ease. It is better to know what is wrong, than to be in the dark about cavities! Two years ago I fell and chipped my front tooth badly. I called Dr. Ray Sheppard first thing in the morning. Although he had not come into the office yet, he offered to come in early that morning and repair my tooth. He squeezed in my appointment. i was so happy to get that tooth repaired! Thanks Dr Sheppard! It still looks great and no one can tell it was broken, not even me. I remember when I was a child my family came here. They would let my little sister and I pick a toy from the treasure chest upon completion of our exams. This hasn't changed! Dr. Ray's wife Carol, the receptionist, encouraged me to take a holiday themed stuffed animal on my way out. I was really happy to be seen by Brian again today. The procedure was explained in detail again, and I was entertained by the staff's humor. All the staff here is great. Everyone greets you by name. Ileana was my hygenist on my recent visit. She was friendly and polite. Most importantly, she did a great job and offerered advice on how to preserve a heathly smile for life. Ileana was really great. I would definitely recommend this family business to anyone who has a mouth! read more

There are absolutely no words for how wonderful our first experience at Sheppard Family Dentistry was! The receptionist stood up and came to greet us at the door with a smile. Maggy, the office mascot, made my 2 little girls and I feel right at home :) Brian was very easy going and patient. He took the time to explain important things about my mouth that no other dentist has ever bothered to mention. Sandy, the hygienist, was so wonderful and helpful with the children. The music was even great! You can tell that everyone in this office is family. It is full of good vibes and warm fuzzies. They treat their patients like family too and for that I am ever so grateful. My kids keep asking to go back...to the dentist! :D read more

I grew up in a small town and while I love living in the city, there are some things that I think are just done better on a smaller scale. Turns out that dentistry is one of them. Had my first appointment with Dr. Sheppard this morning. Oh man. "You must be Jacob," said the receptionist when I came in. Wha?! Greeted by name at the dentist's office? It just went on from there, too - the entire staff introduced themselves during the visit, and everyone actually asked questions about me and gave answers that indicated that they listened to my responses. And Dr. Sheppard himself was a hoot. The first thing he told me when he examined me was "you have gum disease" - something that must have been obvious but that I hadn't been told during any of my visits to my previous dentist - and he proceeded to tell me about what was going on in my mouth and what we could do about it. My broken tooth, which was the whole reason I was there, held no mystery for Dr. Sheppard. "I think that the broken bit should come out, and sooner rather than later," he said. I asked about some of the issues that my previous dentist had mentioned. "If those were problems you'd know about them by now," he said, "as it is this is just a pocket for bacteria." So I agreed and, after what has to have been the smoothest injection I have ever had, he tugged the loose bit right out. "I have to leave you in the chair for two weeks," he said as he got up to attend to another patient, "I hope that you're okay with that." But I didn't need to be OK with that because a staff member came and just chatted with me while I waited. I did my best to hide my flabbergastedness. "Flossing is the number one threat to my business," he said when he came back, and I'm sure he's used that one before, but who cares? All in all, a great experience, a good doctor, and an amazing staff. The only appropriate reaction is: hurray for Dr. Sheppard! UPDATE: I ended up getting a crown put in at Dr. Sheppard's office and it was just as smooth and easy as the initial visit was. This really is the place to go for healthy teeth and gums... DOUBLE hurray for Dr. Sheppard! read more

Dr. Sheppard is a GEM! I used to have extreme anxiety about dentistry. I called ahead and told them that before my first visit. They told me "no problem", and that they would work with me so I felt comfortable and in control of the situation. If I needed to get up and leave during the appt, I could. This was my first dentist appointment in about 16 years! I had some loose teeth and LOT of problems going on. I left the office AMAZED, I wasn't going to loose any teeth! The scheduled me for 4 sessions of deep cleaning my roots and put me ona a quarterly plan with one of their dental hygienist, Donna. Donna is one of the mellowest, warm individuals I've eve met at a dentist office and she makes these cleanings a breeze. The whole place has a family vibe and a visit does not pass without Dr. Sheppard coming in and cracking some odd joke, he's got a million of them. It's been years and I still have all my original teeth and NO cavities. I mentioned the wonders of Dr. Sheppard everywhere I go! This might be out of line for this type of review, but I have been to several events in Half Moon Bay and ran into Dr. Sheppard in the back of the room or chatting with someone. I later find out that he puts lots of his time & own money in local charities. He is a Dentist, and A true Gentleman! read more

Nice family practice in down town HMB. Dr Sheppard is very kind and professional. He is considerate and pays attention to detail.

For excellent dental care and proper hygiene, count on Dr. Sheppard. He is a stand up professional and supports his community!

It has been a few years since I was a patient of Dr. Sheppard. He is personable as is the office, but he did a horrible job on a replacing a very noticeable tooth in my mouth and I feel he ruined my smile. The front desk staff agreed that the tooth was too dark and too small, and yet the dentist said it was a refraction of light (whatever that means). Since, 2 other dentists agree it was not done properly... Dr. Sheppard offered to do the tooth over again, but no way would I allow this dentist to touch me ever again. I do not recommend him. I think his work is mediocre and he certainly shouldn't profess to be a cosmetic dentist. read more

I was on vacation a few months back and went to SFD to get an emergency crown, the staff was nice, the people at the front desk were also very kind. I got Dr. Brian and he seemed very experienced, I've had no problems with the crown at all but the man tends to go on about himself a bit much. I get being proud about your work that is a very good thing but the man was a bit of an egomaniac and obnoxious. I would have said something but you kind of have to be kind to the person with the drill in your mouth. read more

Dr. Shepard and his caring crew definitely provide the best dental care we've ever experienced! The Hygienists are dedicated to teaching us best home habits. Dr. Brian Sheppard just did a Crown Procedure on me this week. He has the LATEST EQUIPMENT and my crown was beautifully completed in one appointment! He also did a wonderful cosmetic repair on a front tooth. A definite good choice! read more

Our family loves Dr. Sheppard and his staff! Other yelpers have already told you lots of good stuff, but one thing I wanted to mention is that he takes the time to follow up with his patients. I had a crown done in his office several years ago. That night he called me at home to make sure I was feeling OK. More recently, my son had to have two teeth extracted. Again, Dr. Sheppard himself called our home after his office had closed, just to make sure that my son was OK after the Novocaine wore off. That extra little touch is so nice! BTW, when he did my crown, CERAC was relatively new technology. After he told me how it worked, he asked me if I wanted to watch my crown being made. It was so cool to go into the back-room lab and watch the machine create my new "tooth!" I love the fact that the entire office is up to date with all the new technology. The office is old-school in the sense that the patients really matter, but very up-to-date with new developments in dental care. Finally, I, too, highly recommend Donna as a hygienist. She's great! (The other hygienists are probably wonderful, too, but we always ask for Donna.) read more

Who likes to go to their dentist? I can truly say I enjoy going to Sheppard Family Dentistry. Your experience starts by being warmly greeted by the staff. Dr. Sheppard is so gently and it is a pain free dental experience. They have nice music playing .You can watch a wonderful slide show of ocean, flowers, and landscape scenes while being treated. I look forward to my visits and keeping my teeth maintained. read more

This is an amazingly friendly place! AND, their way of working is "state of the art"! I was so well taken care of, called afterward. VERY thorough people, friendly staff, and... it's a family business like the old days! I am so glad I found such a great place for my teeth! read more

I'm not trying to make it hard on this group, but it may be worth sharing. We'd give 5 stars for the staff being friendly and considering this is a local business. We always try to keep our services in the half moon bay community. Unfortunately, this wasn't a great experience for my wife. We were overcharged significantly (~$1400 for three fillings), which never feels too good. When we initially asked if they accepted our insurance, they did not tell us that we were out of network. That was absolutely our fault (although it would have been nice for them to let us know, it wasn't their responsibility). When I asked the insurance company if this price for three fillings is acceptable, they said it was "egregious" and that they would not have paid that price even if the provider was in-network. Oh well, live and learn I suppose! read more

Dr. Sheppard is talented and hilarious! The color and marble texture on my veneer and on my chip are perfect. My bite is better so my mouth is relaxed. Everyone at the office is really nice. Dr. Sheppard gets it done fast, and has me laughing every time. read more

My long time dentist Dr Gwen Halterman retired, my experience with the new dentist was not good, I have MAJOR dental issues from trauma suffered as a child and the thought of getting a new dentist was very stressful. But I had a toothache and had to bite the bullet. I called Sheppard Family Dentistry, and made an appointment with Dr Brian. Sadly just a few days before my appointment Dr Ray passed away rather suddenly, but they insisted I could keep the appointment. I first went in 10/27/2014 to meet the Dr and get my tooth checked. I really liked Dr Brian and felt quite comfortable making him my new Dentist. Upon checking out, I discovered they DO NOT accept insurance, and I had to pay upfront. Luckily they take credit cards, they assured me that they would submit claim to my insurance for me and I would be promptly reimbursed the $210.00 I just paid. I scheduled an appointment for the crown I would need. I returned 11/13 for the crown, it was done in one visit which was awesome and I was quite happy with the results, upon checking out I paid the $1345. for the crown and mentioned I had not received reimbursement yet for my cleaning. Of course they blamed Delta and said I should be reimbursed by the end of the week. I waited another week and went into the office, only to basically be what in my opinion was almost chastised, but was told due to Dr Ray's passing the "numbers" didn't work with Delta and the claims were denied. They blamed Delta again. I called Delta myself and looked up my account online, there was nothing filed, Delta stated no claims had been submitted. Long story short yesterday I get get a bill for $140. from Sheppard Dentistry and it states I am 90DAYS LATE!!! WHAT??? So I again looked up my Delta account online and see my claim was denied and I was responsible for the charges. I called and was told that the claims were submitted the day before Thanksgiving, AFTER I went in to inquire. The $140. is from fees they did not bill me for (Nitros $40. and an Xray $100.) the 90 day delinquent is something they would check into. I am still not clear if they will bill insurance for that. I have nothing but sympathy at the sudden death of Dr Ray, he was well thought of in our community and understand there could be issues business wise. But the Staff acts very condescending and have no apologies for these mix ups. I very much liked Dr Brian and am sad I will not be returning, and need to look for another dentist, but to be out $!485.00 when I have good insurance is not right. If you decide to use him, make sure you can afford paying in full out of pocket. read more

I love my dentist! And how many people can say that? C Ray Sheppard's office practices periodontal dentistry; they give you more information about what's happening in your mouth than you could ever imagine. And they do it in a friendly, non-judgmental manner, at very affordable prices. I've been to tons of expensive dentists in SF who claim to be top-notch, but none of them hold a candle to the information, care, and first-name friendliness I always get during my visits to C Ray Sheppard. If you've been avoiding the dentist for years, this is the place to go. read more

I am the poster child for moving past a traumatic, bad experience at the hands of a predator (he made the news), and finding safe harbor with Dr Sheppard's practice. I can't believe I waited so long to go back to a dentist and tortured myself all that time imagining what horrible fate awaited me, when all the time Dr Sheppard could have so easily taken care of things. They're all so kind and understanding, and knew me too as soon as I walked in the door and calmed my fears. They're like a close-knit family and I always leave with a smile on my face from all the jokes. His work is first rate as is his staff's- never a painful moment (except my stomach hurting from the laughter!). They not only took care of my minor dental issues but healed my fears as well. If I can do it, you can too. Thank you Dr Sheppard! read more