Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.

I had a hard crash with my PC. The bios got corrupted, and I was dead in the water. Other IT…read moresources were not able to help me much at all. I was referred to Mynex and they explained a couple of approaches, which seemed reasonable. After trying to re-flash, the bios, which was a longshot, they recommended replacing the motherboard at a significantly lower price than their competition. Not only did they source a motherboard at a great price, at my request they replaced my hard drive with a. SSD drive AND GOT ME UP AND RUNNING AGAIN AND IN BEAUTIFUL SHAPE. And when I got their invoice, I was very pleasantly surprised at the price. These guys are the best!

Mynex is great! Super helpful and has quick response times. We know we can trust what they're…read moretelling us.

Life saver!! I picked the option to have the parts shipped overnight because my job is 100 percent…read moreon the laptop. Highly recommend. Contacted him Wednesday and got it fixed by Friday

He picked up and dropped it off. I never left the house and it was fixed! I was getting ready to…read morereplace the machine so this saved me so much cash. Highly recommend.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

I have a complex smart home and sophisticated Ubiquiti network. Sharif is the only person I trust…read morewith it. After having spent money with others who spent hours and hours and 1000s of dollars that only caused more problems, Sharif is always the guy to call to get things done right.

I chose HDInstalls based on their amazing reviews (4.9), great pricing (cheapest out of 3 quotes),…read moreand quick response. I'm so glad I did! From start to finish, the entire experience installing my Samsung Frame TV was flawless. Scheduling was seamless, communication was prompt and professional, and they arrived exactly on time--even giving me a courtesy call 30 minutes beforehand. The installation itself was next-level. Stefan was extremely knowledgeable, detail-oriented, and clearly takes pride in his work. He took the time to ensure everything was perfectly aligned, secure, and clean. I especially appreciated his patience--he walked us through different height options and gave thoughtful recommendations. We even changed our minds during the measuring stage, and he happily showed us the new dimensions again and was very accommodating. He was quick and knew what he was doing, didn't need frame template. What really stood out was the attention to detail. I've never had an installer go the extra mile like this--Stefan and his partner spent time thoroughly cleaning the TV screen and even wiped down the console area. They didn't rush anything and made sure everything was exactly how we wanted it. The quality of work, professionalism, and overall experience exceeded all expectations. If you're looking for TV mounting, Stefan is absolutely my new go-to. I'll be recommending HDInstalls to all my friends and family without hesitation--and will definitely be using them again!

We called HD Installs to mount a TV above a fireplace. Communication, quality of work was…read moreimpeccable and pricing was very fair. Would highly recommend them for any electrical work.

There is one serious problem with the standard 5-point rating scale, and My Computer Guy is a…read moreperfect example of the problem. He deserves at least 7 stars, maybe eight! He is professional. He is friendly. HE is VERY knowledgable. He removed the center monitor from my three screen set up. He replaced it with a new top of the line Lenovo with windows 11, a built in webcam, etc. He loaded Windows 11, reconfigures the three monitor setup. He cheked it all out to ensure everything was working perfectly. We said goodbye and he went his way. Then...the next day he sent me an eMail just to confirm that everything was still working 100%--(which is was, and still is). Whenever I need onsite tech services I never consider calling anyone other than My Computer Guy. Doesn't that sound like a seven on the five-point scale? Yeah, I thought so too.

After about 5 years of living in a Lennar-built "smart house", I was finally done with what they…read moredid to make it start. I learned that my internet comes in from the outside, to my router, to a switch, and then to the access points throughout the house. This is the setup for businesses, colleges, etc, and not really for the home users (which must be why Lennar changed to a different setup now). For the most part, it would work seamlessly, however, once every few months, something would go wrong and it would take me a day or two (of luck) to get it running away. I was sick of it and wanted a system more like a home user even if that meant a downgrade with how it worked. I contacted My Computer Guy for an SOS, and he replied immediately. He asked for more details about what I could let me know and we made an appointment a few days later due to my schedule. On the day of, My Computer Guy showed up and was very polite, proper, and professional. Also, ironically, my internet/wifi died after our initial conversation. If Tom had one goal, it was to, at least, get my wifi back. Happy wifi, happy wife, and then I have a happy life. We both headed to the basement so he could troubleshoot the issues. To me, it was just a bunch of wires connecting somewhere, someplace. He figured it out right away and started to troubleshoot the system. He would share some tips to improve my wifi/internet. After about 30 minutes, give or take, he found the problem, fixed the problem, and helped me install a normal user-friendly wifi system. Also, he gave me some recommendations to improve the overall system and helped me set it up. Overall, I would rate this business an A+. Friendly, professional, prompt, and very knowledgeable. Will continue to contact in the future for other IT-related issues and more.

Quality work. Knowledgeable. Good price. The guys did a good job. I would use them again.read more

Alex is quick to respond and showed up exactly when he said he would. He mounted my tv and hid the…read morewires so it looks great! He even worked around the family schedule!