If you just have a simple prescription refill and aren't dealing with any health issues you'll be…read morefine maybe. However, if it's something complicated, especially with seizures, stay far, far away! My experience with Matthew Patzek, ARNP, was a lesson on how a medical facility can document a crisis and simply do nothing and craft lies and think its ok to do so ! It was evident from the notes of the healthcare provider that I was dealing with "uncontrolled seizures" and neurological dysfunction. To be sure, this is what is meant by the expression "drop everything and help," and it comprises an "oopsie" waiting period of two weeks waiting on referrals for a major issue! The 'Frankenstein' Charting When I finally got my medical files, I was staggered at the laziness. The file is full of inconsistencies it literally says 'Yes' to questions about symptoms in one entry and 'No' in the next entry about the same exact questions. And they have my prescription history incorrect. This isn't just a typographical error these medical histories travel with you to see other doctors. Inconsistent 'copy-and-paste' medical histories can damage your life because other doctors rely on these inaccurate medical histories for decisions. Lack of Accountability When I brought these errors to the office's attention, they chose not to correct the mistakes. They fell back into "lawyer mode" right away. They would not correct the record and told me I could simply "submit a disagreement," then terminated my treatment as a patient. They were more concerned about trying to cover their basis than about correcting a potentially dangerous and inaccurate medical record. Bottom Line: This is just a bad day at the office. NO, this is a provider who documented I am in danger and left me dangling for two weeks without an appropriate plan. You folks value safety, and I do, too. Find yourself a doctor who cares about the details. RUN DONT WALK AWAY FROM THIS PLACE !

I've had a great experience with this practice. The providers are genuinely caring, professional,…read moreand easy to talk to. The office is always clean and welcoming, and the environment feels safe and supportive. They offer flexible scheduling, which has made it much easier to prioritize my mental health. While I've seen some reviews mentioning issues with reminders or no-show fees, all of that is clearly explained in the paperwork when you start, it's straightforward and easy to understand. Personally, I've had no issues, and I appreciate the structure and accountability. Highly recommend this practice to anyone looking for quality mental health support!