The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

It's a store with small town feel in the middle of a big city. The staff welcomes you right as you…read morestep in the door. With just a brief flash of my lightbulb, a staff member at the counter pointed me to the wall of lightbulbs to replace it in the next room. Even as I was trying to figure out what to get, I could hear her helping the next customer with his own home item question. Looking around the store, there is probably something you will need in there not now, but maybe in the future. When the time comes, a friendly staff member will likely be there to help you navigate the shelves and find it. We have come here on other occasions for paint and screws. True Value is conveniently located in a street with many well loved businesses in Dupont Circle. Maybe get dinner with a side of hardware store? There is a bus stop a couple blocks down and it's a 10 minute walk from the circle.

We had our house painted recently, but we wanted to change the colors for two of the rooms. We…read morefigured that we would just do it ourselves as a family fun project. So I came here first thing this morning and surprisingly, I was the only customer in the store. That being said, I was helped immediately. They have so many different types of paints here, I really wasn't sure about which type to get. We needed something good that would be able to be cleaned easily, so the nice employee suggested the Duration paint with a matte type of finish. He said it was the second best paint that they offer behind Emerald. I purchased two gallons with two completely different colors, which would be more than enough paint for the two rooms. Now will come the fun part as we try to get paint on the walls, and not over everything else!

I still am not thrilled with my earlier experience where DC Sherwin Williams were out of paint…read moresamples, but this location helped me dispose of paint easily which I really appreciated. DC has some PaintCare program where local paint supply companies will accept your paint to dispose of instead of you having to go to Fort Totten trash site on Thursdays or Saturdays - and all Sherwin Williams locations seem to participate. Someone at another location said they're only supposed to accept 5 gallons of paint - although I didn't see that anywhere on the PaintCare site - but this location rolled out a cart to my car and helped me dispose of about 10 old cans of paint!

Waited and was first in line when he started to help someone else. Waved my hand and smiled, so he…read moretook me. Ask for 1 quart of semi-gloss and handed the sales associate the SW paint. After some fiddling, he ask satin or semi-gloss. Semi-gloss I said. Sadly I did not check the receipt. In the end, after shaking, he handed me a gallon (how does quart sound like gallon). Yes, I could have refused but did not want to start my day off angry and the offwhite paint wouldn't go to waste. As a busy property manager I don't want more checked-out employees to supervise. Back to Behr, or in a rush as I was here, it's Monarch up the street.

The store is closed during regular hours with no notice or sign. I called just an hour ago and told…read morethe attendant I'd be coming in, but he gave no indication of an early closure.

Friendly staff, informative and helpful. Store has the essentials and staff can make…read morerecommendations for alternatives or options when they don't have what you need. I've found almost everything I need every time I've come here. Always a good experience.

Being in the city without a car, sometimes you need a copy of a key, wood cut for a DIY project, or…read moreice melt for an upcoming snowstorm. Jenks is open 7 days a week, thoughtfully stocked and the employees are friendly. Being so accessible comes with a slight upgrade in price, but the convenience of having a clean and reliable store is clutch. When I'm in a pinch, Jenks is my go-to neighborhood home improvement store.

I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Stopped in here for a plunger and it was pretty easy to navigate the store. There are tons of…read moreoptions here and the staff were quite helpful.

I went here for a small apartment paint job and found everything I needed here. Prices are great…read moreand the paint quality was awesome. The salespeople were super helpful. I highly recommend them for your painting needs. My only qualm is the operating hours, which are 7-4 on weekdays, and weekends only 7-12 on Saturday.

Great paint! Great price! They took care of my uncle and pointed him in the right direction so he…read morecould change the color of his cabinets! Thanks McCormick!

One star is one too many for Monarch. I wish I'd read the negative reviews (on google and yelp)…read morebefore stepping in to this store. I had the same exact experience as many of the other unhappy customers. The manager Greg and fellow sales staff member are rude, dismissive and not there to help the customer. Fortunately there are several much better stores in the area to buy paint where the experience is positive, and pleasant and the management and the staff are respectful. and helpful. I have never written a negative review before because I've never had such a bad experience.

Lana assisted me in choosing remotely operated roller shades as well as vertical, sliding pleated…read moreshades for my new condo. Everything turned out beautifully and the customer service provided me was second to none. I also was very pleased with their installation contractor, Abbas, who did a very professional and careful install. A year and a half later, when I needed to recharge the roller shade batteries and couldn't remember where one was located, Lana came to the rescue with precise advice - promptly and pleasantly offered. Hunter Douglas is not an inexpensive option, but if you want superior customer service, professional installation, and an excellent outcome, you won't be disappointed.

Service is as bad as it gets. From casual profiling on behalf of the management "Lana is…read morehalf-Russian, you know, but she does alright despite her limited English." to installers that call after 8pm on Sundays and threaten to leave if you're five minutes outside the time window they expected you to arrive in, this company earns every formal consumer complaint filed against them. Definitely do not pay in full upfront.

We buy all of our paint from Monarch. They always give great advice so I asked if they could…read morerecommend a painter for my kitchen cabinets. They recommended Ron Myeing who recently painted his cabinets using Fine Paints of Europe (FPE). Ron just finished my project using FPE and it is amazing! His workers were professional and cleaned up after finishing. BTW he painted the new store front for Monarch so you can see for yourself the quality of the work and an example of FPE paint.

Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

Great community hardware store that can meet most of your needs and that I will come back to again…read moreand again! Staff is friendly, welcoming, and helped me quickly find what I needed while giving great recommendations. Despite being a smaller store, they were well stocked and had a great selection of the essentials and then some. They do a number of community events and help promote things in the community as well. Unless I know for certain that I cannot find it at Annie's, this will be my first stop for any home and hardware needs.

We love Annie's Ace! Great service, selection, and prices. The employees are always super nice and…read morehelpful. And major plus that they are a UPS drop off spot!