Stay away from the manager lady/ interior decorator lady. She is COLD. There's something very…read moreabrupt about her. The men working there are really nice and they mentioned that we can talk to their interior decorator because we had just bought a new house. They said she could help us with color transition and I was excited. Well, when the interior decorator/manager came out, I was NOT comfortable asking her questions. She's a very much "Tell me what you want and get out because you're a waste of time." I get that we're not contractors buying a butt load of paint but we're still customers. We're painting our third room and my hubby went in there with the dimentions of the room we wanted to paint (along with the closet and window dimensions). She acted as if it was an INCONVENIENCE to calculate how much paint we would need. HELLO? We're not professional painters. Does it KILL YOU to help us? HAVE YOU HEARD OF GOOD CUSTOMER SERVICE? It's stupid to expect extraordinary customer service at a paint store but can I at least feel WELCOMED to ask questions? We're thinking of going to Sherwin-Williams paint shop up the street to avoid the NASTY lady. Or just try to go on a day when the lady is not working at the counter. The men there are so nice. Lady, please work in the back because you truely are scaring away the customers.

I have been visiting the Virginia Paint Company for many years and have always had amazing,…read moreprofessional service. The staff is knowledgeable and kind. I couldn't imagine painting my home without first consulting with their interior designer, Linda (she's awesome). I highly recommend the Virginia Paint Company :)

Go to the Sherwin-Williams store in Fredericksburg (Jefferson-Davis highway), and have a better…read moreday! My wife told me the Sherwin-Williams people on Plank Road weren't good on customer service. Then halfway through painting a room, she needed another gallon of the paint she bought there & sent me to get it. It took me a while to get served. After that, it seemed they were trying to get rid of me quickly. Saying, "we don't have that", "there is a paint shortage", and "the base paint we need to make that might be in later this week; check back then". When I asked for alternatives or upgrades to finish our job, they seemed annoyed. They did check for the base paint in other stores, and said, "The system shows 5 gallons in Fredericksburg, but I know we took two, so I don't know if they will still have it if you go there." I called the Fredericksburg store. They had it, asked for the color code, and mixed it up while I was in transit. When I got to the Fredericksburg store, it was ready. Helpful, cheerful people took my order and had me on my way. Save yourself trouble and irritation. If you want Sherwin-Williams paint, just go to the Fredericksburg store. It's not that far away, and they act like they want your business.

My boss had called this store a couple weeks ago looking for a bright hot pink paint and was told…read morethey don't carry it but they can create the color, so I went in to go inquire about that color. The guy at the counter was extremely rude and was unwilling to help me AT ALL! I brought a picture of the color I wanted and he told me they couldn't match the color from a picture, that they needed the paint color to get the color and I said how am I supposed to get the paint color when we're trying to CREATE the color? He had ZERO interest in helping me and just kept repeating that he needs the paint color over and over. It would've been different if he said "we can't match a photo but let's see what we can do to get the right color for you" Not just keep telling me you need a paint sample, over and over. CANT BRING YOU THE PAINT SAMPLE IF IT DOESNT FICKING EXIST!!! Thats the whole reason behind CREATING colors!!!! You need to explain to your customers what can be done to achieve the color they want, not just keep repeating the same unhelpful lines over and over again. Your customers don't speak paint, this isnt our career, your job is to HELP US find what we're looking for! I stormed out of there and will never come back. That man should DEFINITELY not be working with ppl and should take his stank ass attitude somewhere else.

Came here in search of the right color paint to finish off my basement power room and the exterior…read moreof my house. Nicole greeted me with a smile as soon as I opened the door. She was so very knowledgeable and patient with me as I perused the many color options. Nicole was very helpful in ensuring I was comfortable with the type of paint needed to complete the exterior painting of my home. I was ecstatic to find that I would receive a discount for my purchase today! Super friendly, helpful and professional. Thanks Nicole, for making this an easy process!!

Eric was super helpful and attentive when I went in for some paint swatches. I didn't know the…read moreexact color I needed, but he was very patient in helping me find some similar colors. There was a bit of a wait, as only 2 people were working, but once it was my turn I felt like I could take my time and had his full attention.

When I bought my condo a year and a half or so ago - the builder, Beazer, used McCormick brand…read morepaints to paint the place. Beazer left me with a pint of the wall paint and a pint of the trim paint for touchups. I recently used up most of that pint of wall paint for repainting a couple of sections of wall in the living room after having the walls ripped open for a custom surround sound speaker cable run for my HD TV setup. I figured I had better get some more of this paint and hold it in reserve just in case (you never know when the manufacturer is going to discontinue a color!). I found that McCormick Paint is not available at Home Depot or Lowe's - you have to go to their own stores. Fortunately, there is one nearby in Manassas. I've gone by here once before on a Saturday afternoon - but they have limited hours on Saturdays - they close at noon. It's located on Route 28 south of Manassas - a bit just past the interchange of Route 28 and the Prince William County Parkway/Route 28 Bypass. So I made a point to get there about 11:30 am this morning. They had what I needed in stock! Picked up a gallon of their "Tempo Premium - Interior Semi Gloss Acrylic Enamel 18012 Designer White." Cost was $33 and change. Guy snagged me a gallon, rang me up, and I was on my way!

I had called this location in search of a particular wood stain because the place where I normally…read morewent to didn't have enough gallons as I needed. A representative named Sherry (I hope that's spelled correctly) answered the phone and she told me that they had several gallons of the stain I was looking for. I told her that I was going to stop by the next day and she said she would have them shaken and ready for me when I got there. I wanted to right this review because her customer service was outstanding. I highly recommend this location and I will be coming back in the future for all of my paint/stain needs even though it is further away from where I normally go to.

From the owner: High-Quality Customer Service, Locally-Operated,read more

Excellent location to buy McCormick paints. The closest actual McCormick store is in Annapolis or…read moreWaldorf so the Sunderland location makes it more convenient for southern marylanders. The young man who runs the store is very personable, efficient and professional. Prices are reasonable.

This store is the only store in Calvert County where you will be able to buy Benjamin Moore paint…read more Ben Moore is the best paint you can buy. I just met the owner of the store Donny. He was extremely helpful and very knowledgeable about paint. If you want to buy the correct paint for the specific job you are doing, he will be able to school you on what you need to buy.