Great Hardware store, service is excellent. There is someone always willing to help u find what…read moreyou need.

I don't know if this is how you run business, but your stuff is extremely disrespectful and you…read morewasted my time coming here thinking it was funny to laugh at me and I had asked a favor in order to try and get something from the general manager. people gave me the runaround I gave you two chances I came back once the guy was busy fine second time you're pulling my leg and thinking it's hysterical that I came back to try and promote something that I've been working on for a long time. I'm leaving this horrible review because you people have no reason to sit here and treat anybody the way I was just treated today I feel sorry for anyone that shops in your store. I don't like leaving bad reviews, but I don't appreciate the disrespect nice to know you people don't care about the customer and you'd rather make fun of them for trying to put themselves out there. This is a war warning if they treat me like this they're gonna treat you like this. I don't appreciate the nonsense.

Always fun to go in this store. They carry such a wide variety of products. Outdoor supplies,…read morefishing equipment, and grills. Also run of the mill hardware items. The staff is very friendly and helpful.

As a small business, Grayco prices are usually a little higher than Lowe's, Home Depot and Amazon…read more And Grayco is worth every extra penny and dollar. OUTSTANDING customer service and Mr Gray is a LEGEND! What a store...What a staff...and what an owner. THE BEST.

We have been dealing with Grayco on the construction of our new home. They seem to have the knack…read moreof messing up ever item that we have ordered from them. They ordered the wrong sliding glass door and now they are trying to blame everyone else, but themselves who are clearly responsible. The transomes don't line up with the doors in 2 places. They say they'll fix it. Well it's been 2 1/2 months and they haven't. They ordered the wrong door for the garage. Again they say they'll deal with it, but it's been a month and a half. However, the worse problem we've had is that they gave us bids for the job and EVERY item has cost more. They say they will look into the price variations, but I will probably have to sue them. They think that because they don't have a lot of competition they can get away with bait and switch along with poor service

We recently completed a major renovation on our home due to Hurricane Matthew. We made the…read moreunfortunate decision to use Grayco for our Anderson sliding glass doors. One of the door panels was damaged on arrival -- it was clearly from a different lot and no quality control had been performed by Grayco before delivery to our home. In fact, we did not discover the defect until the old doors were removed and we were forced to install the damaged door. Anderson replaced the door several months later due to Grayco's lack of follow through. We also had to order an additional screen door that we had forgotten to order. It took months for this simple screen door to arrive. It was installed while we were away for a couple of hours, and when we returned and attempted to open the screen door, it would not move. It is completely inoperable and no one at Grayco is able to assist. Their customer service is beyond bad -- it appears that they just don't care. Please consider that we paid for our merchandise in full without delay and, as you can imagine, this was not an insignificant amount of money. With all of the stress and hassle associated with a hurricane renovation, it is almost inconceivable that Grayco would provide such poor customer service and general disrespect.

Good amicable service. Prices are not so hot they have no competition. But I heard Ace is moving to…read moretown. That will bring prices down otherwise I am very satisfied any way unless you have a 5k and above order is not the drive 1

High prices, sould equal better service,,, not here! And nasty comments from the clerk behind the…read moredesk... Guess it's worth the drive to Pooler!

First time shopper and visitor. The store was well staffed well organized and aisles were tidy with…read moreeasy to read pricing. Cute gift area. Outdoor plant area, and seasonal gifts as well as home decor. There was even a section that had South Carolina, and Summerville gifts and decor. Some of the indoor plants look like they needed water, but most were of decent quality.

This is a breath of fresh air in these days of big box stores…read more Huge store that has an immense selection. And, unlike those big box stores, they have staff and help that are friendly and helpful! We purchased a hardware item for the same price as it is offered on Amazon, so the pricing is quite reasonable. Nice selection of furniture items as well. So far I've been able to avoid almost all trips to the big box stores thanks to Grayco. And that, in and of itself, makes them a godsend.

Great value and attentive customer service is what I always get at Grayco. Five stars.read more

From the owner: Grayco is your locally-owned hardware store and building materials supplier. With over 50 years of…read moreexperience, our neighbors trust us to deliver quality products and services to help keep their projects running smoothly. Our company's success has been built on the principal of excellent customer service and giving back to the community. Come in and see for yourself. You will always be welcomed with a smile.

Me and my buddy were walking around and had a great idea to go look for some swimming trunks,…read morechubbies. So as me and my friend are getting ready to leave some ogre trues to say me and him are stealing air fresheners, the air freshener was 8 dollars and she watched us put it back as we realized it was 8 dollars. Then as we are walking out the door she stops us and says "where do you boys think y'all are going" so my friend says "do you want to check us" twice and she responds "no" twice. And i went back and look for the swimming trunks i had saw earlier and this lady eyes me down at the counter and just completely shows rudeness to an African American Teenager at 15 years old.

Not the best PM store I've been to. This one is smaller and have less product. They have the usual…read moreT's and such. I do like the back room clearance section. Not much for men but still a large selection.

Excellent had a great experience their products are all high end, they stock Farrow and Ball…read morepaints, interior closet installation, top end Kitchen and bathroom appliances , hardware & counter tops in endless materials marble to synthetics floor tile and wood installation, with interior design available and an array of wonderful fabrics and furniture, really very impressive they have four locations, Hilton Head Island, & Bluffton SC, Savannah Ga and Cashiers NC

If I could give this joke of a business negative stars I would. This is the most unprofessional…read morebusiness I have ever seen in my life. A year later, the job is still not done. Lukejohn avoids calls, doesn't call back, doesn't provide updates and doesn't deliver on promises. I mean, a simple google search on the guy should tell you all that you need to know when two of the first things that pop up are his mugshot and a breach of contract lawsuit. Sad excuse of a "business", so frustrating and really disappointing. The worst part is my parents are the ones dealing with this company. The kitchen and master bath were supposed to be finished by Labor Day 2024, it was then pushed back to thanksgiving 2024 and the kitchen was barely useable then. The master bath was completed may 9th and the kitchen is STILL not done. 90% of the cost of the cabinets was paid in October in preparation for delivery and they still don't have the finished cabinets. A year ago they were so excited about their new house and since then, they have been constantly let down by this company and it has turned their excitement of starting a new chapter of life in a new home into a complete nightmare. Finally, my mom asked me to call Lukejohn as a last resort after trying to get ahold of him for days/ weeks. And guess what...he answered the phone! When I told him who I was he rudely told me he was out of town and busy and someone would be reaching out that day. They then gave them a July 1st date, which has since turned into August 4th. incredibly pathetic.