Great Hardware store, service is excellent. There is someone always willing to help u find what…read moreyou need.

I don't know if this is how you run business, but your stuff is extremely disrespectful and you…read morewasted my time coming here thinking it was funny to laugh at me and I had asked a favor in order to try and get something from the general manager. people gave me the runaround I gave you two chances I came back once the guy was busy fine second time you're pulling my leg and thinking it's hysterical that I came back to try and promote something that I've been working on for a long time. I'm leaving this horrible review because you people have no reason to sit here and treat anybody the way I was just treated today I feel sorry for anyone that shops in your store. I don't like leaving bad reviews, but I don't appreciate the disrespect nice to know you people don't care about the customer and you'd rather make fun of them for trying to put themselves out there. This is a war warning if they treat me like this they're gonna treat you like this. I don't appreciate the nonsense.

Went there for a wrench but didn't know the size I needed for my bike rack. Scheck…read morecame out with different sizes so I could get the right one. That is amazing costumer service. Plus it was freezing out. Thank you Scheck.

Took my 15% off Ace Reward coupon to the local Bluffton store today and inquired about ordering a…read moreDeWalt item. After inquiring about using it on one item only, I was shown in a not very friendly way, that there was a little tiny sign available that showed all the items that are not eligible for Ace rewards; mostly more expensive power tools. This I think is deception. I refuse to spend any more money there.

Great selection of almost anything you need for home decor. We got a beautiful lamp and beach…read morepicture. Also found everything we needed for simple bathroom repairs and new door locks.

I frequent Grayco and everyone is always so nice and helpful. However, on Saturday, February 27,…read more2026, the young man behind fishing counter really came through for me. I was in a hurry and needed a reasonably priced fishing pole, and I needed it set up for me. Boy did he come through for me. He showed me the perfect fishing pole for my use and budget, he also attached the sinker and hook and showed me exactly what I needed to purchase, took total 15 minutes and I was on the dock on St. Helena Island casting my line. I wish I would have gotten this young man's name; he was amazing beyond words can say. Now that is customer service!

A really nice experience at this location during our last trip to Hilton head Island. This Ace…read moreHardware store owner was absolutely one of the most hospitable and charming of all the South Carolinians we ran into during our visit to HHI. Of course, Charlie her dog was also cute. The store was nicely stocked and had an incredible variety of items. A wonderful experience near Coligny Plaza.

Once again... another great visit to White Dawg and HHI!! I just hate that I missed Charlie…read moreValentine True Value (White Dog) is one of the best shops on the island!!! You can't the prices for beach accessories and rental! Go say to the PR guy he super fluffy...can't miss him Pictures of the beach because I got carried away in the store

Hi Everyone, What do…read moreyou do when Home Depot in Bluffton, SC shows a quantity of 12 -3 pack toilet flappers in stock, so you order it online, pay for it online, and after you sent your wife to pick them up, and when she gets to the store, she's told they do not have them in stock? We had an outstanding experience and great customer service from Mike DeVito (no, not Danny's brother), who worked out a solution while my wife was standing at the service counter. Mike is a "get 'er done", type of guy, like I was in my business for my customers for over forty years, which I really appreciate. Customer service seems be harder and harder to come by these days but not apparently at Home Depot, as it is alive, and well! We both want to thank you Mike, because you did a great job, and are an outstanding example of why we have purchased almost all our major appliances (in six homes which we have owned), stone birch kitchen cabinets, along with hundreds fastener, screws, etc..., tons of tools, and a riding mower, to name a few, all from Home Depot. I know that a toilet flapper does not seem like an emergency, but when you've downsized from a home with four toilets to a house with two that three people have to use, it becomes extremely important because as you know, when you gotta go, you gotta go. I mean, it's not musical chairs, lol. Again, thanks Mike for doing a wonderful job of customer service and helping us. And thank you Home Depot for being smart enough to hire Mike. We will be back, because Home Depot is the place to get what you need, and get your job done, the first time!

Exactly what I needed to fix the leaky sink I had the staff was very helpful in finding the right…read morevalve for my husband to fix

Me and my dad go here almost every weekend because of the great service I would highly recommend…read morethis to anybody that gardens or does lots of yard work it has a great selection of plants seeds and other garden supplies it probably has the best service in the entire city of Rincon. would highly recommend.

Awesome staff...could not have been more helpful! Complicated list...I am handicapped and they…read moremade my visit as easy as possible! Thanks

Just needed a couple simple things to do some minor furniture repair. Staff was super friendly,…read morevery helpful and got me what I needed.

Service: The manager "Tyler" cannot be trusted. I made a mistake and trusted Tyler with a warranty…read moreclaim for one of my smokers. I followed the manufacturer's warranty claim instructions and took the copy of the manufacturers warranty instructions email to my local dealer (AcewholeHiltonhead) and "manager" "Tyler" agreed to process by warranty, he indicated that he would process my warranty claim at the same time, he would place his store's monthly store's smoker order. I agreed to the one month lead time for my warranty claim. After 6 weeks I went by the (Acewholehiltonhead) store and had a face to face with "manager" "Tyler". I was never contacted me over the six week period and (Acewholeheadhilton) "manager " "Tyler" had the gall to make up an story, about due to the store's expansion, the warranty claim wasn't processed. Merry Christmas Tyler, every chance, I will be happily repeat my story about YOUR lack of ethics and YOUR store's lousy service.

I ordered a grill to delivered to my house on Saturday for a Monday delivery. I received no phone…read morecalls giving me an update. When it was not delivered on Monday, I called this Ace Hardware store and was told it would instead be delivered Thursday. Again, I never received on phone call. Today, I just spoke with the manager, Jordan Garmon, who told me that they could not find my order at all even after I emailed him the order with the confirmation number. He then told me "it was not his fault" because he could not find the order and blamed me. Furthermore, when I asked him if they had any other grills in stock, he told me I could come by the store to see. I told him I am in Atlanta and cannot come by the store and he told me "that is not my problem." When I asked him how was this not his problem he told me, "I am not going to listen to this negativity and hung up on me." Somehow even though I paid for this order and sent the confirmation, somehow it's my fault Jordan at this store could not find it. This is the first Yelp review I have written. It takes really, really bad customer service to inspire me to respond. Great job Jordan!!