Had a really icky interaction at Sherwin-Williams. Was looking to buy enough paint to paint my…read moreentire house and we wanted some help estimating how much we should get. I did not know there was a paint calculator online and the person at the desk made me feel stupid for not knowing. They used inflections in their voice to say things like "weee have a paint calculator.... online.... on the website....". It made my wife and I feel very very uncomfortable. I tried to defuse the situation by saying "I didn't know if you had more expertise" to which they did the same thing saying "nope.... I use the paint calculator". It's hard to communicate how it came across but it was rude. It was unfortunate because we were prepared to spend a lot of money at the store. On my way out I did walk back in and say that was rude and weird which maybe I should not have. I never do that but I felt so gross inside. The person who helped us was a tall white individual. The other person in the store seemed helpful to the person in front of us. We've been to four Sherwin-Williams in the area the last few days and this was by far the worst one.

The service in this store is terrible, there is a manager who is tall, white, with a mustache, he…read moresays he is the store manager, his name is Chow, something like that, I needed to buy more than 70 paint cans and I came to ask for an estimate and he told me that in this store he does not make any kind of estimates and he did not want to help me, I had to leave, I felt really bad with the attention of this man

they have a lot of the best lines and service was good and very friendly and nice and they helped…read moreme very fast and easily and gave me a fair and good price

No place like home…read more Walnut Hill Paint has more paint selections than most big box stores along with fast friendly and professional service. They support high end paint and remodeling contractors with the best products available. Thank you, Stanley F. Ray Dallas Woodwork

Shout out to Josue ! Great job helping every time ! I've actually been coming here for years and he…read moreis always able to assist fact and accurately. LCS

I'm at a loss. I don't know what y'all did wrong but I had zero issues here…read more Josue greeted us as we entered and was immediately helpful. We're doing some minor remodeling. Todays visit was to get paint for our storm door. Not only did Josue ask lots of questions but gave good answers and explanations. He recommended paint, how to apply it and a specific brush to use. We got information, paint and a brush and were in and out in less than 5-7 minutes. This is now my go to paint supplier.

Great service and selection. Nick was very helpful and attentive. The location easy to find and…read morereasonably priced.

I spoke with their customer care team after learning about their products from my neighbor. The…read moreteam was great to work with and provided outstanding customer service. When my project was done I was very satisfied by the coverage and quality Wood Defender's formula produced - it has made my fence looks great! If your looking for great customer service and a great product this is the right company to buy from!

Place is super awesome nice friendly to get the paint right the first time They have everything you…read moreneed for your painting project

My wife and I visited this location after being very disappointed at Home Depot. We needed paint…read morefor a spare room. The home depot guy was not helpful, told us we can't get the color paint we needed. The paint slip we got there he said was horrible paint and would take multiple coats. The very friendly gentleman Rudy at Sherwin-Williams was awesome! He was knowledgeable about the paint, matched our color slip 100%, and the paint was exactly what we needed. They did a much better job.

If you're counting on them to provide you with the best paint for your project, you might go to…read moreanother supplier. They are probably okay for professional painters that know what to ask for & have no need for professional opinions. I went there because of buying paint for exterior & interior walls. Only problem with that experience was one question pertaining to ceiling paint. I asked them for their best ceiling paint & bought the only one they mentioned. Turned out it had a very pronounced gray tone & we had wanted a very bright flat white. For this I consider 1/2 my fault for not saying I wanted a white ceiling & not one with a gray appearance. Anyway it cost twice as much as it should have because all the ceilings had to be repainted. The reason I'm writing this review is for two reasons. First I asked them for an acrylic primer that would be the best one to use on new wood trim for doors & windows. I specifically mentioned that I wanted a sandable primer. They gave me PPG SEAL GRIP Interior/Exterior Acrylic Universal Primer/Sealer ( 17-921 ). After spraying the trim & letting it dry for five days, I tried to sand all the trim to make it smoother. After seven hours of trying to sand the trim to make it smoother I gave up. It was not 'sandable' to get a smooth surface. I had to scrape a few areas down to wood & then apply a lot of pressure to remove the primer over a large area to even approach a reasonable smoothness. Second reason When I went in to complain the manager was defensive & arrogant. He also belittled me because of the time I had spent on the internet researching the problem. "So you think you are an expert now because of looking at the internet" "Just because you read comments by professional painters doesn't mean they are right" etc..... He said all primers are sandable. I told him if they don't create a powder & they quickly gum up the sanding blocks. They should not be sold as a sandable primer (especially if it has detail like trim) I think because I was getting pretty upset he chose three gallons of a different primer & gave them to me. As he put the primer in the back of the car he just had to give me another "zinger" about my knowledge derived from the internet. Just for your information, my research indicates that the oil/solvent based primers are typically more sandable than the acrylic ones. Also if you want to use a really good sandable acrylic primer & don't mind paying a little more. Eurolux, C2, & XIM seem to be the one's favored for giving the best results. Finally today I called technical support for Pittsburg Paint. The person I talked to said the 'Universal' acrylic was not a good choice for trim & would result in the sanding media to be gummed up quickly. I suggested that they try to find a way to educate their retailers about which products are better suited for specific projects. Trim, walls, exterior, etc... Total cost to us, about 1/3 of the trim will have to be thrown away or used in low traffic areas. Three gallons of primer ( I won't use what they gave us ). About 20 hours of time more than what should have been required.

The guys at Robert's have helped us with paint for our whole house. They recently helped us with…read morepaint for our nursery! They have also answered flooring questions when we had them. They are patient, caring, and nice! I would recommend them for any of your needs for your home!

Hi! I don't leave reviews often and didn't even have an account but I HAD TO LEAVE ONE FOR TODAY…read more To whomever it may concern, I spoke with Carlos Rios today and he made me feel so comfortable especially considering I had no clue what I was doing! He is setting the example in customer service and in building community. You are very lucky to have him and to the customers, ASK FOR HIM! Awesome and amazing person :) 10/10

This location is attached to my church, so I'm here every single week. I decided to drop by after…read moreservice to grab a sample color for my project and the associate working was super helpful. She was able to help me find the right level of paint that would best suit my project, to which I went online and compared next to the one I originally thought I would buy. Her advice was greatly appreciated! I'm always inclined to give all the stars when the associates have a friendly demeanor and are willing to help a customer. Definitely recommend you try them out!

I love this Sherwin Williams branch! The staff is super knowledgeable, friendly and remembers…read morecustomers by name. They have frequent sales and are flexible on giving sales pricing if you're a day or so out of the marketed timeframe. I'll keep coming here for all my paint needs!

From the owner: Your local Sherwin-Williams Paint Store in Carrollton, TX, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.